Title: Senior Business Development Manager - France Location France Employment Type Full time Department GTM Job Description: An Introduction to Primer We're the world's first unified payment infrastructure, empowering businesses worldwide to unleash their payment potential. By choosing our platform, merchants can take control over their payment stack, create unique commerce experiences, accelerate their roadmap and increase payment success. We strive to make something complex, incredibly simple and intuitive. The world's top investors, including Accel, Balderton, Iconiq, and Tencent, have invested in Primer's vision to rebuild payments and commerce from the ground up. Join us in shaping the future of payments and commerce. Which team will you be joining? We are seeking a motivated and high-performing Business Development Manager with experience in enterprise sales as we turbo charge our revenue engine. As a BDM on the enterprise team, you will own the selling of the Primer suite of products from end to end. With a consultative approach, you will lead the sales cycle with founders, CEOs, CTOs, CFOs, and VP / Director level functional leads. You will also drive the Sales strategy by owning all aspects of the sales cycle from prospecting to discovery to close. This will include cross-functional work to develop the customer strategy and contribute to other revenue initiatives. The Enterprise team at Primer is focused on both Strategic and Enterprise accounts. We work with founders and executives across a wide variety of verticals to gain an in-depth understanding of their business. What will you be doing? - Own and manage the entire sales cycle from prospecting to closing, focusing on enterprise-level accounts. - Build a robust pipeline through outbound prospecting, networking, and strategic partnerships. - Develop tailored sales strategies to engage key decision-makers and demonstrate the value of Primer's platform. - Collaborate with cross-functional teams, including Sales Engineering, Product, and Customer Success, to deliver exceptional customer experiences, update cross-functional teams with feedback from prospects, continue to hone our Ideal Customer Profile and action upon unique insights derived from your knowledge of our customers. - Contribute to team projects focused on developing and refining our sales process and playbooks. Staying informed on industry trends and payment innovations to provide valuable insights to clients. - Provide consultative selling to identify customer challenges and present innovative solutions. - Accurately forecast sales performance and maintain detailed records using CRM systems. What we'd love to see: - Fluent in French - Strong experience working across the French and/or Benelux markets. - Driven to consistently exceed goals and expectations. - A go-getter, with a bias towards action and the ability to produce results in fast-paced, highly ambiguous situations. - Proactive, improving existing processes and developing best practices. - A strategic negotiator, with a passion for closing deals. - A life-long learner - Curious about prospects, their needs, and how Primer can help. - Energetic and bring a positive attitude to everything you do. You may not like it here if: - You enjoy working in an office-setting, we are remote-first and always will be! - You are not comfortable with shifting context and navigating ambiguity - Don't enjoy the hunting side of the role! We'll empower you to build a solid pipeline with a great stack of resources. Our interview process - 30 minute call with a Talent Partner - 45 minute interview with our Hiring Manager - Challenge Stage - Contextualised to Primer! - 60 minute values alignment interview What's life like at Primer? We've been recognised as a top global employer, #1 in FinTech for 'flexibility'! We're building a culture where people can come and do their best work and enjoy it. We want our people to be proud of the impact that they have at Primer, and of the work that they are doing. You will be working with a team of people who are mission-driven, smart, and reflective, and who are invested in building exceptional products and delivering success for our merchants (and we also know how to have fun along the way). We work remotely. We believe that building a successful, profitable company goes beyond proximity. We invest in our relationships with each other through great remote working practices and thoughtfully designed face-to-face time together. Our heads-together time comes in the form of workstations, our annual company retreat, and co-working space access worldwide. Finally, let's go ahead and say it. The work that we do is challenging. Startups are a challenge, building category defining products is a challenge. You should be prepared for a challenge at Primer. But, there's a big difference between a challenge and a struggle. The key difference is that the right challenge comes with the right support structures, an acceptance that not everything always goes to plan, a collaborative environment, and a great team around you. It's never a challenge that you will face alone. Our benefits We are fully remote and globally distributed; and have been since day one Competitive share options Uncapped holiday, with 25 days minimum to be taken ️ Co-working space access Workations & Company Retreat The best equipment for your role £500 towards your home office setup Generous learning budget Private Medical Insurance A broad set of additional perks and benefits (depending on location) Don't meet every single requirement? At Primer, we're dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply. You may be the right candidate for this or other roles. Primer is committed to the equal treatment of all current and prospective employees, regardless of background or beliefs. Primer adopts a zero-tolerance approach to discrimination. We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

Title: Manager, Language Access Services Location: Atlanta United States Job Description: Division Emory Healthcare Inc. Department EHI Patient Experience Job Type Regular Full-Time Job Number 162386 Job Category Clerical & Administrative Schedule 8a-4:30p Standard Hours 40 Hours Hourly Minimum USD $41.28/Hr. Hourly Midpoint USD $50.30/Hr. Description The System Manager, Language Access Services is responsible for the day-to-day management, coordination, and quality assurance of interpretation and translation services across Emory Healthcare. This role oversees frontline staff and operational workflows to ensure 24/7 language access compliance, service delivery excellence, and support for patients with Limited English Proficiency (LEP) or other communication barriers. The Manager plays a critical leadership role in interpreter training, workflow optimization, regulatory compliance, and partnership with clinical and non-clinical teams across the healthcare system. This position reports to the System Director, Language Access Services and ensures that all language services align with organizational standards, federal regulations, and patient experience priorities. RESPONSIBILITIES Compliance and Quality Assurance - Develops and enforces policies to ensure compliance with CLAS Standards, Joint Commission requirements, CMS regulations, and Section 1557. - Monitors operational metrics including interpreter wait times, service fulfillment rates, and vendor utilization. - Leads quality audits and prepares reports for leadership. - Identifies and resolves issues that may impact communication access for LEP and Deaf/Hard-of-Hearing patients. Cross-Departmental Collaboration and Education - Partners with clinical, nursing, administrative, and IT teams to integrate language access services into care delivery workflows. - Educates staff on legal requirements, interpreter protocols, and appropriate service utilization. - Coordinates onboarding for new facilities and departments. - Provides training on system policies, interpreter protocols, and patient communication rights. Program Planning and Performance Monitoring - Tracks system-wide service metrics and trends to inform operational and strategic planning. - Uses data analytics and reporting tools to identify improvement opportunities and support leadership initiatives. - Leads cultural competency programs and interpreter development initiatives aligned with national standards. Resource and Vendor Oversight - Manages departmental resources, technology platforms, and vendor relationships to ensure efficient service delivery. - Oversees scheduling systems, Video Remote Interpreting (VRI), Over-the-Phone Interpreting (OPI) platforms, and virtual call center operations. - Evaluates resource utilization and recommends process improvements and cost optimization strategies. Professional Development and Representation - Represents the Language Access Services department on internal committees, professional associations, and external forums. - Maintains current knowledge of best practices in language access and interpretation through continuing education, training, and professional networking. Patient-Centered Equity and Outreach - Leads or participates in initiatives that promote equity, cultural responsiveness, and access to care. - Collaborates with Marketing and Patient Experience teams to enhance outreach and education for LEP communities. - Promotes a culture of inclusion, trust, accountability, and patient-centered care across the healthcare system. Work Environment Work Type: Hybrid employee – splits time between working remotely and working onsite. Travel: Less than 10% travel may be required. MINIMUM QUALIFICATIONS Education Bachelor’s degree from an accredited institution in one of the following or a related field: - Business Administration - Healthcare Administration - Interpreting Studies - Public Health Experience - 7+ years of relevant experience in healthcare or social services settings - At least three (3) years in a supervisory or management role Equivalent Experience Consideration: An Associate’s degree with 9+ years of progressively responsible experience, including 5+ years in leadership within healthcare or language services, may be considered in lieu of a bachelor's degree. Additional Requirements - Fluency in English and at least one additional spoken language - Demonstrated experience in team leadership and operational management - Completion of a qualified medical interpreter training program (e.g., Bridging the Gap) Knowledge, Skills, and Abilities - Knowledge of CLAS Standards, Title VI, Section 1557, and Joint Commission language access requirements - Familiarity with the National Code of Ethics and interpreter standards of practice - Strong organizational, interpersonal, and customer service skills - Ability to manage service delivery operations and collaborate across multidisciplinary teams - Ability to analyze operational metrics and drive performance improvements - Additional duties may be assigned by leadership Preferred Qualifications Education Master’s Degree in: - Business Administration - Healthcare Administration - Interpreting Studies - Public Health - Or a related field Experience - 9+ years of relevant experience - 5+ years in a management role - Prior experience within a large, multi-site healthcare system Certification - National certification through: - CCHI (Certification Commission for Healthcare Interpreters), or - NBCMI (National Board of Certification for Medical Interpreters) PHYSICAL REQUIREMENTS (Medium Max 25lbs): up to 25 lbs., 0-33% of the work day (occasionally) Lifting 25 lbs. max; Carrying of objects up to 25 lbs.; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks. ENVIRONMENTAL FACTORS: Factors affecting environmental conditions may vary depending on the assigned work area and tasks. Environmental exposures include but are not limited to: Blood-borne pathogen exposure, Bio-hazardous waste chemicals/gases/fumes/vapors, Communicable diseases, Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks. Additional Details Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources . Please note that one week's advance notice is preferred.

Title: Regional Service Quality Manager (Western Region) Location: Portland and California Zones United States Job Description: SUMMARY Leads and manages activities and projects of regionally distributed District Service Quality Managers (DSQMs). Communicates reported customer quality concerns across all internal and external entities that can impact short- and long-term customer satisfaction and intent to repurchase. Manages primary activities related to identifying and prioritizing after-sales product quality / service issues including reporting, resolution negotiation, and follow-through (to final countermeasure), for the life of the product. This role supports the Western Region including the Portland and California Zones. PRIMARY RESPONSIBILITIES - Remotely manages the daily activities and projects of District Service Quality Managers (DSQMs) who are located throughout the U.S. (Each Regional Service Quality Manager directly manages DSQMs aligning with regional boundaries and will have up to seventeen [17] DSQM direct reports.) This includes providing regular performance feedback, coaching, and corrective action planning as needed. - Communicates with all levels of manufacturing and engineering groups (including North American Subaru, Inc. [NASI]) who are responsible for service-related and product quality matters, as well as with retailers and suppliers (and customers where necessary) regarding service and quality issues. Must be able to determine who to contact for which issue and how to progress issue resolution within the groups. - Understands the scope of data necessary to effectively communicate potential quality issues to responsible parties who can affect current production and future product targets. - Manages and prioritizes multiple projects. This includes process and procedure operational improvements within the District Service Quality group within the Field Service Quality (FSQ) department. - Provides career planning and development opportunities for District Service Quality Manager group. - Travels with DSQMs to their retailers on a regular basis for coaching and developmental purposes and ensures that significant retailer development issues such as staffing, technical training, repair processes, etc. are fully escalated and communicated to the Zone and Regional management for resolution. ADDITIONAL RESPONSIBILITIES - Manages staff who identify new product issues which can limit warranty exposure and ensure a positive customer experience. Reviews staff's retailer contact reports and provides coaching based on those reviews. - Reviews all available Field data and trending reports to prioritize quality projects and make recommendations for improvements - Manages special team/task force activities and Quick Response Activities (QRAs). This includes initiatives that cover a large geographic area and that could benefit from a regional perspective, ad hoc (immediate response) QRAs, and determining and managing resources to best respond to the open QRAs. - Attends technical, professional, and leadership development programs, sessions, and activities for ongoing professional development. - Provides frequent updates to various groups internally at headquarters and in the Field about the current status and projected completion targets for open product quality issues. - Manages escalated Techline and Customer Advocacy Department (CAD) "2/10" cases. Evaluates the need for additional technical expertise over and above what the retailer can offer. Redirects non-technical matters back to the Zones or Regions to be addressed. - Manages DSQM administration of retailer technical training monitoring related to poor retailer repair quality and repair compliance. - Manages legal case activity which may arise in their District. This might include depositions, small claims representation, or any support deemed necessary to bring a case to close. QUALIFICATIONS - Bachelor's Degree preferred - At least 8-10 years required - Must attend and pass all Subaru of America (SOA) technical training courses. - Must complete Automotive Service Excellence (ASE) A1-A8, L1, L3, and L4 certifications and maintain Senior Master Certification level. If do not already have these required certifications, must obtain them within approximately twelve (12) months of starting in the Regional Service Quality Manager role. - Strong teambuilding, motivation, leadership, business, and management skills. - Strong written and verbal communication skills. - Ability to multi-task while working in a fast-paced, team-based environment. - Excellent listening, problem resolution, analytical, negotiation, presentation, and computer skills (Microsoft Office, particularly Outlook, Excel, and PowerPoint). Ability to learn new and proprietary SOA systems. Proficient in digital photography techniques and digital image editing for reporting purposes. - Strong knowledge of all Service department functional areas as well as other departments involved with product matters that affect short- and long-term quality and customer satisfaction issues. - Strong technical Subaru product knowledge and knowledge of retailer operations. - Ability to work effectively and communicate within the Japanese culture and business environment. - Automotive Service Excellence (ASE) Master Automobile Technician (A1 - A8) certification, 1 Year Required - ASE Advanced Engine Performance Specialist (L1) certification, 1 Year Required - ASE Light Duty Hybrid/Electric Vehicle Specialist (L3) certification, 1 Year Required - ASE Advanced Driver Assistance Systems (ADAS) Specialist (L4) certification, 1 Year Required - Subaru Senior Master certification, 1 Year Required WORK ENVIRONMENT - Required Travel: 70% Domestic travel required - Physical Demands: Able to operate automatic and manual transmission vehicles and lift up to approximately 50 lbs. Must have adequate hearing and vision capabilities. - Internal Work Environment: Must be approved as an "Authorized Driver" by Risk Mgmt. to operate vehicle prior to vehicle operation. COMPENSATION: The recruiting base salary range for this full-time position is $118,200-$127,000, / year. Within the range, individual pay is determined by factors, including job-related skills, experience, and relevant education or training. (Internal Job Grade: M2) WHY JOIN US? In addition to competitive salary, Subaru offers an amazing benefits package that includes: Total Rewards & Benefits: - Medical, Dental, Vision Plans - Pension, Profit Sharing, and 401K Match Offerings - 15 Vacation days, 5 Floating Holidays, and 5 Sick days, and 9 Company Holidays - Tuition Reimbursement Program: $15,000 yearly benefit - Vehicle Discount Programs Learning & Development: - Professional growth and development opportunities - Direct partnership with senior leadership - Formal Mentorship Program - LinkedIn Learning License

Snr CRA I Clinical Site Manager ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development We are currently seeking a Senior Clinical Research Associate (CRA) to join our diverse and dynamic team. As a Senior CRA at ICON Plc, you will play a critical role in overseeing and managing clinical trial activities to ensure they are conducted according to protocol, regulatory requirements, and industry standards. You will contribute to the success of clinical trials by ensuring data integrity, participant safety, and compliance throughout the study lifecycle. What You Will Be Doing: - Monitoring clinical trial sites to ensure adherence to study protocols, regulatory requirements, and Good Clinical Practice (GCP) standards. - Conducting site visits to assess site performance, resolve issues, and provide support to ensure successful trial execution. - Collaborating with cross-functional teams to ensure timely and accurate data collection and reporting. - Providing training and guidance to site staff and other CRAs to maintain high standards of clinical trial conduct. - Building and maintaining effective relationships with site personnel and stakeholders to facilitate smooth trial operations. Your Profile: - Advanced degree in a relevant field such as life sciences, nursing, or medicine. - Extensive experience as a Clinical Research Associate, with a strong understanding of clinical trial processes and regulatory requirements. - Proven ability to manage multiple sites and projects simultaneously, with strong organizational and problem-solving skills. - Expertise in monitoring practices, data integrity, and site management, with proficiency in relevant clinical trial software and tools. - Excellent communication, interpersonal, and stakeholder management skills, with the ability to influence and drive compliance within a complex environment. - Ability to travel at least 60% of the time (international and domestic - fly and drive) and should possess a valid driver’s license What ICON can offer you: Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: - Various annual leave entitlements - A range of health insurance offerings to suit you and your family’s needs. - Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. - Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being. - Life assurance - Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here. Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here to apply