• Manage and maintain calendars, schedule appointments, and coordinate meetings and travel arrangements for the clients • Utilize software tools similar to Monday.com, Asana, Trello, Zoom Workplace, RingCentral, and/or Hubspot to create and maintain systems as needed. • Handle incoming and outgoing communications, including emails, phone calls, and other correspondence. • Assist in the preparation and distribution of reports, presentations, and other documents as required. • Provide exemplary client service by promptly addressing inquiries and concerns. • Ability to handle multiple mailboxes as necessary to support the clients ei: CEO, COO, ect. • Collaborate with team members to ensure seamless operations and support across departments. • Maintain confidentiality and discretion when handling sensitive information. • Continuously seek opportunities to enhance efficiency and effectiveness in administrative processes

• Manage and maintain calendars, schedule appointments, and coordinate meetings and travel arrangements for the clients • Utilize software tools similar to Monday.com, Asana, Trello, Zoom Workplace, RingCentral, and/or Hubspot to create and maintain systems as needed. • Handle incoming and outgoing communications, including emails, phone calls, and other correspondence. • Assist in the preparation and distribution of reports, presentations, and other documents as required. • Provide exemplary client service by promptly addressing inquiries and concerns. • Ability to handle multiple mailboxes as necessary to support the clients ei: CEO, COO, ect. • Collaborate with team members to ensure seamless operations and support across departments. • Maintain confidentiality and discretion when handling sensitive information. • Continuously seek opportunities to enhance efficiency and effectiveness in administrative processes

• Manage calendars and schedule appointments • Arrange travel and accommodations • Handle email and phone communications • Assist with document preparation and data entry • Perform research and compile information • Conduct internet research and market analysis • Support the team with various administrative tasks as needed

• Manage inbox triage, ensuring timely responses and prioritization of emails. • Organize and prepare meeting agendas, leadership sync activities, and follow-ups. • Oversee ClickUp task management, ensuring tasks are updated and assigned efficiently. • Support EOM (End of Month) reporting and other data tracking requirements. • Assist with monthly accounting reconciliation and follow-ups to ensure accuracy and compliance. • Help build and refine sales proposals in alignment with business objectives. • Proofread marketing articles to ensure quality and consistency. • Conduct ad hoc research projects to support strategic initiatives. • Facilitate Slack follow-ups, ensuring clear and timely communication. • Send NeoWork Academy course reminders to employees and learners. • Support automation of processes for operational efficiency. • Provide operational support for the Frame platform, an immersive workspace for remote teams. • Assist with personal errands as needed for leadership team members based in Medellín.