• Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners • Type in data provided directly from customers • Create spreadsheets with large numbers of figures without mistakes • Verify data by comparing it to source documents • Update existing data • Retrieve data from the database or electronic files as requested • Perform regular backups to ensure data preservation

• Transcribing patient information from one EMR system to another • Data entry of patient information in preparation for Epic go-live

• Input and update data into the company's database systems • Verify accuracy and completeness of data • Review and validate data for inconsistencies or errors • Perform regular data backups to ensure data integrity • Assist with data analysis and reporting as needed • Maintain confidentiality and adhere to data security protocols • Collaborate with other team members to ensure data accuracy and consistency

Role Purpose: The role of the support executive is to provide swift and accurate assistance to issues relating to Client deliverables and platforms. By doing so, the support desk provides a vital link between internal operational/technology departments and our client service teams/external clients enabling both to carry out their roles successfully. The role also includes carrying out Data Load activities in a scheduled manner every month and may require at times working in the evening or the weekend. Tasks undertaken – - First line technical support to our Operations and Commercial teams both on and off-shore related to all delivery platforms - Support the Offshore hub Database and Reporting teams with regular maintenance tasks, ensuring their standard processes run as expected - Provide support with any issues or queries they may have through to a resolution, by getting all relevant information and involving people from other teams where necessary - Work closely with the L2/L3 support teams and 3rd party providers to get resolution to the issues that are referred to them - Review and update content of Support knowledge base - Carry out scheduled data load activities in a month - Create and update documentation of support and data load processes - Communicate to the business via email all the issues that are impacting users