• Set and elevate the design vision across key product areas • Lead the design of complex, ambiguous problem spaces • Raise the bar for the industry by creating visually rich, forward-thinking designs • Shape and evolve Kraken’s design system and visual language • Partner deeply with product, engineering, and leadership

• Own problems from early discovery through to launch and iteration • Shape product direction alongside PMs and engineers, not just execution • Design solutions that improve real business outcomes – profitability, efficiency, team performance • Ship quickly and iterate based on real-world usage and feedback • Turn complex operational workflows into simple, intuitive experiences • Build a deep understanding of restaurant environments and design for how people actually work • Prototype ideas quickly – in Figma, code, or whatever helps move fastest • Contribute to and evolve Bento, our design system, improving speed and consistency • Partner with GTM teams to improve how we present Nory to customers

We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions. With over 8,000 CI&Ters around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality. Objective: Responsible for creating holistic, engaging, and user-friendly digital experiences that meet user needs and expectations. To create products and services that fulfill user needs, providing a positive, functional experience aligned with business goals. The main mission is to understand user needs, behaviors, and expectations to design solutions that ensure intuitive, efficient, and enjoyable interactions with digital products and systems. Main Responsibilities/Activities: Research and understand user needs, desires, and behaviors using research methods such as interviews, usability testing, and data analysis. Apply techniques like Design Thinking, Design Sprint, Lean Inception, and Service Blueprint, among other design tools, facilitating workshops and collaborative activities. Create personas, which are fictional profiles based on real user data, to represent different demographic and behavioral groups. Map and create visual artifacts of the user experience in different scenarios using necessary design tools (e.g., user journey, flow, etc.). Organize the information and functionality architecture of the product logically and intuitively to facilitate user navigation. Develop wireframes, prototypes, and interactive mockups to translate concepts and ideas into concrete design solutions. Collaborate with other team members, such as interface designers, developers, and content specialists, to ensure integration between user experience and visual design. Work closely with developers and other stakeholders to ensure the correct and effective implementation of design solutions. Collaborate closely with team members, including interface designers, developers, and other stakeholders, to ensure seamless integration between user experience and visual design, ensuring the effective implementation of the designed solutions. Conduct usability tests and interface evaluations, collecting user feedback and making iterative adjustments to improve the experience. Ensure that the design is accessible to all users, following accessibility guidelines. Use analytics data to assess the effectiveness of the current design and identify areas for improvement. Align design decisions with business goals and objectives, ensuring that the user experience is in harmony with the strategy. Stay updated on user experience design trends and best practices by participating in events, courses, and communities related to the field. Prioritize accessibility and inclusion when designing experiences, ensuring that digital products are usable by a wide range of users, including people with disabilities, different abilities, and various forms of interaction. Use AI to understand user behavior, identify opportunities for improving experience, and propose design solutions that optimize interactions. Create intuitive and personalized interfaces that promote user efficiency and satisfaction, aligned with the Flow strategy. At position map level 4, you can assist in team management by providing guidance, support, and direction for the development of activities and careers. Keywords: User experience, user research, wireframes, prototypes, usability testing, design integration, design trends. #LI-BM2 Our benefits: -Health and dental insurance -Meal and food allowance -Childcare assistance -Extended paternity leave -Partnership with gyms and health and wellness professionals via Wellhub (Gympass) TotalPass; -Profit Sharing and Results Participation (PLR); -Life insurance -Continuous learning platform (CI&T University); -Discount club -Free online platform dedicated to physical, mental, and overall well-being -Pregnancy and responsible parenting course -Partnerships with online learning platforms -Language learning platform And many more! More details about our benefits here: https://ciandt.com/br/pt-br/carreiras At CI&T, inclusion starts at the first contact. If you are a person with a disability, it is important to present your assessment during the selection process. See which data needs to be included in the report by clicking here.This way, we can ensure the support and accommodations that you deserve. If you do not yet have the assessment, don't worry: we can support you in obtaining it. We have a dedicated Health and Well-being team, inclusion specialists, and affinity groups who will be with you at every stage. Count on us to make this journey side by side.

At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available. For over 35 years, the experts at Mitratech have been focused on solving the complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries. As we continue to grow, we’re always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work! Why You’ll Love Working at Mitratech Meaningful Impact: Play a key role in shaping tools that support legal, risk, and compliance professionals—delivering value at a global scale. Modern Tooling: Harness the power of AI technologies to accelerate research, ideation, and prototyping, enabling more innovative and responsive design processes. Strong Collaboration: Join a high-trust environment where product managers, engineers, and fellow designers work closely to bring ideas to life. Inclusive, Growth-Focused Culture: Be part of a team that values feedback, mentorship, and diverse perspectives, all while supporting your professional growth. What you will do: - Lead the full design lifecycle across legacy and modern products, guiding work from discovery to high-fidelity delivery and adoption. - Translate business goals and user insights into personas, journey maps, flows, wireframes, prototypes, and polished UI designs. - Plan and conduct discovery activities (user interviews, competitive research, customer working groups, journey mapping) and use research, testing, and feedback loops to validate design decisions. - Build, maintain, and apply design system components and ensure all work aligns with WCAG accessibility standards. - Partner closely with Product, Engineering, QA, and customer-facing teams in an Agile environment to create user-centered solutions that balance usability, technical feasibility, and business impact. - Deeply integrate AI tools to accelerate research, ideation, and rapid prototyping. - Lead the governance and scaling of design systems to support growing product needs. - Ensure cohesive, high-quality execution by reviewing development implementation and maintaining consistency across the product suite. - Communicate design concepts, rationale, and research findings clearly to stakeholders, including senior leadership. - Bring clarity to complex problems, drive alignment through clear narratives and experience principles, and advocate for user needs throughout the product lifecycle. - Mentor junior designers, contribute to team rituals, improve design workflows, and strengthen design culture and best practices. What you bring: - 5–8 years of UX/UI or product design experience, ideally in enterprise, SaaS, or B2B environments. - Strong interaction design, visual design, information architecture, and end-to-end design thinking skills. - Experience conducting user research, synthesizing insights, and using quantitative and qualitative data to inform design decisions. - Background in enterprise application design, including complex system workflows. - Proficiency with modern design tools (Figma, FigJam, Miro, Adobe XD, Sketch, Framer, etc.). - Proficient with AI tools for design & research (UX Pilot, FigmaMake, Bolt or Lovable, Notebook LM, GPTs etc). - Experience working with, consuming, or building design systems, including principles, components, patterns, and accessibility. - Strong understanding of UI/UX processes and methodologies for web-based applications. - Familiarity with basic front-end technologies (HTML, CSS, JavaScript) and basic understanding of technologies like React or Angular. - Ability to work effectively with Agile teams and collaborate with global stakeholders. - Excellent communication, facilitation, and presentation skills. Apply Today If you're eager to design enterprise software that drives real impact, and you're comfortable in a structured yet flexible remote environment, we’d love to hear from you. Please include your resume and portfolio highlighting your UX process, visual design capabilities, and problem-solving approach. We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.