Own and manage training program lifecycles, define success metrics to measure effectiveness, and partner with leadership to align training initiatives with business goals, ensuring operational excellence and performance improvement across the...

• Improve students' success and experience on Paragon One remote externship programs • Prepare and deliver sessions, coaching, and help students working on different projects for partner companies • Achieve a high program completion rate and student satisfaction • Achieve an 80% completion rate for programs managed • Achieve an avg rating of 9.0+ out of 10 on the sessions facilitated

- Own the development and execution of Berry Street's diabetes initiatives, including prediabetes & DSME programs, as well as new programs aligned with CMS initiatives such as Medicare ACCESS and other programs. - Develop care and external reporting workflows that maintain clinical rigor while enabling scalable, technology-mediated delivery. - Ensure programs are grounded in current evidence-based standards and best practices for diabetes care, prevention, and self-management. - Serve as a clinical and operational leader for program development, setting standards for participant engagement, session structure, and care quality across formats. - Collaborate closely with operations, product, data, and engineering teams to translate clinical and regulatory requirements into scalable systems and workflows. - Contribute clinical expertise to the development of diabetes-related offerings and enhancements. - Ensure ongoing compliance with applicable CDC, ADA, CMS, and other relevant regulatory and accreditation bodies, including formally serving as the CDC Program Coordinator and ADA Quality Coordinator. - Act as the primary point of contact for external regulatory and accrediting organizations (e.g., CDC, ADA). - Establish, maintain, and continuously improve program documentation, operational workflows, and internal controls that support accreditation, audits, reviews, and renewals. - Define required program data elements and oversee outcome tracking, evaluation, and reporting efforts. - Drive continuous quality improvement initiatives informed by program and participant-level data. - Provide oversight for diabetes program staff, including educators, coaches, and clinicians. - Ensure team members meet appropriate licensure, certification, and training requirements. - Establish quality assurance processes to maintain consistency, fidelity, and high standards of care delivery across async program formats.

• Lead end-to-end execution of complex, cross-functional programs supporting AI-powered and security-focused products and capabilities. • Partner with Product Management, Engineering, and Data Science to translate technical roadmaps into executable program plans. • Collaborate with Sales, Marketing, and Customer teams to plan and execute successful launches. • Manage timelines, risks, dependencies, and communications across teams. • Identify and mitigate technical, operational, and delivery risks. • Ensure cross-functional and go-to-market readiness. • Build trusted relationships with stakeholders. • Analyze post-launch performance and drive continuous improvement. • Prepare and present executive-level updates.