Customer Service Professional - Full Time (Split Shift) Voice Systems Engineering (VSE) is a dynamic organization fueled by entrepreneurial spirit and a collective drive to make a positive impact on people's lives. With a focus on advisor-based technology platforms, our marketplaces span diverse service verticals, including psychic guidance and wellness. Our vision at VSE centers on the belief that when talented individuals unite, possibilities become limitless. Rooted in a remote-first environment, we've cultivated a culture that embraces diversity, equity, work-life balance, and a true sense of belonging.       We are seeking a professional and passionate Customer Relationship Agent who can deliver exceptional customer service and build lasting customer relationships. You should be an expert at conveying enthusiastic compassion with the sound of your voice. In this role, you will play a crucial part in ensuring our customers have seamless, one-call resolutions and a personalized experience that drives retention and satisfaction. Schedule & Availability: This role follows a split shift schedule, consisting of a recurring combination of two of the following shift windows: - 9:00 AM – 5:00 PM - 1:00 PM – 9:00 PM - 5:00 PM – 1:00 AM Your assigned shift combination will remain consistent from week to week, providing a predictable schedule. This position also includes regular weekend coverage, with scheduled shifts on either one or both weekend days (Saturday and/or Sunday). What You Will Contribute:  - Providing outstanding customer service by listening carefully to their concerns, empathizing with their needs, and offering creative solutions that aim for one-call resolutions.  - Supporting customers in creating new accounts, addressing any issues, and ensuring a memorable experience with our service.  - Guiding customers in choosing the right service provider for their needs, ensuring that every interaction is positive and leaves a lasting impression.  - Collaborating effectively with customers, fellow agents, and other departments to solve problems quickly and enhance the overall customer experience.  - Staying up to speed with the latest products, services, and offerings to better support customers and deliver timely, relevant solutions.  - Effectively navigating and adapting to a wide range of customer personalities, identifying the best approach to ensure each individual feels heard, respected, and valued, ultimately leading to a positive and successful interaction.  - Proactively communicating and collaborating with other teams when a customer issue requires escalation, ensuring that the concern is addressed promptly and with the level of attention it deserves, while keeping the customer informed and satisfied throughout the process.  - Taking a proactive role in identifying and implementing new ways to improve customer satisfaction and loyalty, continuously improving our service standards.  - Ensuring every customer feels like a VIP.  As a Relationship Agent, You Will Enjoy:  - Handling inbound customer calls, chats, and emails with professionalism, empathy, and a focus on creating positive, personal connections in every interaction.  - Quickly resolving customer issues while maintaining calm, patience, and confidence, ensuring a smooth and efficient process.  - Listening attentively to customer concerns, offering tailored solutions, and guiding them to the best possible outcome.  - Offering insightful feedback to help improve product offerings, customer interactions, and internal systems.  - Communicating effectively across departments to ensure seamless solutions and provide key insights into customer needs and expectations.  Your Journey So Far Will Likely Include:  - At least 2 years of experience in delivering exceptional, high-touch customer service, particularly in resolving issues on the first contact.  - A track record of building strong, ongoing relationships with customers to foster loyalty and drive long-term satisfaction.  - The ability to listen actively, remain patient, and offer thoughtful, creative solutions to complex challenges.  - Demonstrated success in contributing to a team environment by sharing knowledge, collaborating with others, and providing valuable feedback.  - A passion for staying current with product offerings and continuously looking for opportunities to improve customer experience and retention.  At VSE the well-being of our people comes first, and we have nurtured a culture that focuses on health and wellness, personal growth, and social responsibility. We celebrate diversity and are committed to creating an inclusive environment of belonging for all employees and applicants. We are an equal opportunity employer.   Our comprehensive insurance programs include medical, dental, vision, and life. VSE employees also have access to a “wellness wallet” that will reimburse them for gym memberships, workout equipment, mindfulness apps, healthy food boxes, ergonomic workspace tools, and more.               We prioritize investment in our people by offering a tuition reimbursement program and plenty of opportunities to continue learning. We also help you plan for your future and beyond by offering a 401k match and access to expert financial advice.          This is a fully remote based position. We are currently inviting residents of Colorado, Florida, Massachusetts, New Jersey, Ohio, Pennsylvania, Tennessee, Texas, and Washington to apply for this position.              You can learn more about life and work at VSE by visiting us here.     Hourly Range:  $19 - $22 per hour, depending on experience and expertise. This figure represents our good faith and reasonable estimate of the potential hourly rate for this role. Hourly rate to be determined by the candidate’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. PLEASE NOTE – A VIDEO INTERVIEW WILL BE REQUIRED FOR THIS POSITION

岗位职责： 1.基于日常业务产生，对原始数据单据进行整理、录入申请系统及按要求获得相关审批 2.对各项经济业务进行核算，包括收入、成本、费用、固定资产和关联方交易 3.资产负债表科目对账，长期未清项追踪清理 4.月结相关操作包括科目核对检查及各种结账相关的系统操作 5. 简单的财务报表编制 招聘要求： 1.大专及以上学历，会计、财务管理等相关专业优先或财务工作经验。 2. 3 年以上财务相关工作经验，了解一般纳税人账务处理流程，会计准则和相关税务政策优先 3.英文读写水平 4. 熟练使用财务软件（SAP）和办公软件（如Excel）， SAP经验优先 5. 具备良好的沟通能力和团队合作精神 6. 能够灵活应对客户的业务要求 7. 有责任心，能够承受一定的工作压力，对BPO行业了解，希望未来长期稳定在BPO行业发展 About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

SciPlay is a leading developer and publisher of digital games on mobile and web platforms, providing highly entertaining free-to-play games that millions of people play every day for their authenticity, engagement and fun. SciPlay currently offers nine core games, including social casino games Jackpot Party Casino, Gold Fish Casino Slots, Hot Shot Casino and Quick Hit Slots, and casual games MONOPOLY Slots, Bingo Showdown, 88 Fortunes Slots, Backgammon Live and Solitaire Pet Adventure with offices all over the world! Position Summary Total years of work exp: 2-5 years Preferred from Gaming companies Support Type: Email / Chat - Strong verbal and written communication skills. - Has knowledge of concepts, practices, and procedures about technical and customer support and troubleshooting software and operating systems. - Resolving conflicts and interpersonal skills - Quality focus - Working knowledge of Microsoft office products - Product & market knowledge, a willingness to expand one's knowledge by learning game-specific issues and potential fixes for an extensive library of existing products. - The ability to explain complex technical terms in the simplest form to assist customers with questions/troubleshooting in areas in which they may not be familiar. - Basic web and server coding preferred but not required - Casino/slot gaming experience and expertise - Strong problem solving skills

SciPlay is a leading developer and publisher of digital games on mobile and web platforms, providing highly entertaining free-to-play games that millions of people play every day for their authenticity, engagement and fun. SciPlay currently offers nine core games, including social casino games Jackpot Party Casino, Gold Fish Casino Slots, Hot Shot Casino and Quick Hit Slots, and casual games MONOPOLY Slots, Bingo Showdown, 88 Fortunes Slots, Backgammon Live and Solitaire Pet Adventure with offices all over the world! Position Summary Total years of work exp: 2-5 years Preferred from Gaming companies Support Type: Email / Chat - Strong verbal and written communication skills. - Has knowledge of concepts, practices, and procedures about technical and customer support and troubleshooting software and operating systems. - Resolving conflicts and interpersonal skills - Quality focus - Working knowledge of Microsoft office products - Product & market knowledge, a willingness to expand one's knowledge by learning game-specific issues and potential fixes for an extensive library of existing products. - The ability to explain complex technical terms in the simplest form to assist customers with questions/troubleshooting in areas in which they may not be familiar. - Basic web and server coding preferred but not required - Casino/slot gaming experience and expertise - Strong problem solving skills