• Obtain information from a variety of sources and systems to verify and analyze • Run through application flows on a daily basis to ensure new releases are functioning as intended. • Proactively find and document bugs, aiming to catch issues before clients encounter them. • Maintain detailed records of bugs and issues, including steps to reproduce and severity. • Work closely with engineering teams to understand new features and changes, providing feedback and reporting issues as they arise. • Be embedded in the release and QA process, offering both a quality assurance perspective and technical insights. • Apply your knowledge and expertise in SaaS and mobile applications to identify potential issues and improvements. • Use your strong sense of issues to facilitate quick resolution and ensure smooth product performance.

• Leads teams or work that includes various testing methods, processes or tools • Includes manual, batch and/or automated testing and/or environment support to ensure all application/infrastructure changes meet company standards and end user requirements • Effective use of tools to communicate software defects and testing status to development areas, peers and management • Assesses risk associated with new application and software implementation • Represents and promotes QA methodology across IT • Devises improvements to current procedures and develops models of possible future configurations • Provides assistance to team members with issues needing technical expertise • Provides on the job training for new or less experienced team members • Solves complex problems; takes a new perspective using existing solutions; Works independently receives minimal guidance; Frequently inter-organizational and outside customer contacts • Represents the organization in providing solutions to difficult technical issues associated with specific projects • Contributes to the completion of specific programs and projects

Are you fluent in Spanish and passionate about driving software projects to success? We’re seeking a skilled Business Analyst / Software Tester to join our team in Athens or work remotely. In this role, you'll play a pivotal role in software implementation and maintenance projects, collaborating closely with both our internal teams and our valued clients. What You'll Do: You will be involved in the whole life cycle of projects from a business perspective and collaborate closely with the client and the development teams. More analytically you will be engaged in: - Performing requirements analysis, software testing, documentation elaboration, user training, and helpdesk activities, for e-Government applications; - Communication with the client in Spanish.

Are you fluent in French and passionate about driving software projects to success? We’re seeking a skilled Business Analyst / Software Tester to join our team in Athens or work remotely. In this role, you'll play a pivotal role in software implementation and maintenance projects, collaborating closely with both our internal teams and our valued clients. What You'll Do: You will be involved in the whole life cycle of projects from a business perspective and collaborate closely with the client and the development teams. More analytically you will be engaged in: - Performing requirements analysis; - Software hands-on testing; - Documentation elaboration; - End user training and helpdesk activities, for e-Government applications; - Communication with the client in French; - Project Assistance.