• Write, review, and adjust all estimates of property losses as assigned. • Meet with customers and vendors in person when necessary and may include climbing a roof and carrying/extending a ladder. • Report on timely, detailed, and accurate reports on all claims assigned. • Resolve all claims according to Accelerated Disputed Resolutions program. • Attend hearings, pretrials and trials as required. • Develop rapport with agents and all people in contact with daily.

Post Entry Specialist We provide clarity in a world of trade complexity so that businesses can grow further, faster, smarter. Over 30,000 clients trust us with their customs brokerage, trade consulting, global trade management and freight needs. JOB SUMMARY Reporting to the Manager, Post Entry this position comes with training to ensure you are set up for success. Responsible for resolving all regulatory errors on behalf of clients, the ideal candidate has a solid background in customs brokerage and experience with post-entry work, regulatory error resolution, or entry corretions, a plus. KEY DUTIES & RESPONSIBILITIES - Generate corrections to entries based on client and team requests and work within deadlines set by Customs - Work with Service Coordinators Teams to fix entry discrepancies. Be able to communicate directly with Customs and Customers on corrections - Closely monitor corrections made in order to receive needed refunds from Customs - Manage and resolve all regulatory errors on behalf of clients. - Obtain supporting or additional documentation. - Analyze situation and determine best course of action. - Monitor process through to successful conclusion while keeping client, customs and other interested parties apprised of developments and ultimate outcome. - Respond to additional duty assessments. KNOWLEDGE & SKILLS - Demonstrated experience in Customs Brokerage Operating Systems and Microsoft Office. - Experience in post entry summary claims and/or customs clearance or other post entry functions is a definite plus - Proven ability to problem solve, handle large volumes of work and meet tight deadlines. - Excellent communication, initiative and data analysis skills. - Strong attention to detail WORK EXPERIENCE – MINIMUM REQUIRED 1 year of experience EDUCATION Required: High School/GED or equivalent Preferred: Associates Degree or post-secondary education We know that women and people of color may be less likely to apply if their professional experience does not exactly match the job description. Livingston is striving to build a culture where differences are celebrated; therefore, if you are excited about this position, we encourage you to apply even if your experience may not check every box. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Location: NY Amherst - US083, HomeOffice California, HomeOffice Colorado, HomeOffice Delaware, HomeOffice Florida, HomeOffice Georgia, HomeOffice Illinois, HomeOffice Indiana, HomeOffice Kentucky, HomeOffice Michigan, HomeOffice Minnesota, HomeOffice Mississippi, HomeOffice Missouri, HomeOffice Nevada, HomeOffice New Jersey, HomeOffice New Mexico, HomeOffice New York, HomeOffice North Carolina, HomeOffice North Dakota, HomeOffice Ohio, HomeOffice Oklahoma, HomeOffice Oregon, HomeOffice Pennsylvania, HomeOffice South Carolina, HomeOffice South Dakota, HomeOffice Texas, HomeOffice Vermont, HomeOffice Virginia, HomeOffice Washington, HomeOffice Wisconsin, TX Laredo McPherson Blvd - US031

Post Entry Specialist We provide clarity in a world of trade complexity so that businesses can grow further, faster, smarter. Over 30,000 clients trust us with their customs brokerage, trade consulting, global trade management and freight needs. JOB SUMMARY Reporting to the Manager, Post Entry this position is responsible for resolving all regulatory errors on behalf of clients. KEY DUTIES & RESPONSIBILITIES - Generate corrections to entries based on client and team requests and work within deadlines set by Customs - Work with Service Coordinators Teams to fix entry discrepancies Be able to communicate directly with Customs and Customers on corrections - Closely monitor corrections made in order to receive needed refunds from Customs - Manage and resolve all regulatory errors on behalf of clients. - Obtain supporting or additional documentation. - Analyze situation and determine best course of action. - Develop written arguments for presentation to customs. - Monitor process through to successful conclusion while keeping client, customs and other interested parties apprised of developments and ultimate outcome. - Respond to additional duty assessments. KNOWLEDGE & SKILLS - Demonstrated experience in Customs Brokerage Operating Systems and Microsoft Office. - Experience in post entry summary claims and/or customs clearance or other post entry functions is a definite plus - Proven ability to problem solve, handle large volumes of work and meet tight deadlines. - Excellent communication, initiative and data analysis skills. - Strong attention to detail WORK EXPERIENCE – MINIMUM REQUIRED 1 year of experience EDUCATION Required: High School/GED or equivalent Preferred: Associates Degree or post-secondary education CERTIFICATIONS DESCRIPTION COMPETENCIES Customer First Focus Business Acumen and Straight Talk Agility Inclusion and Collaboration Accountability Leading and Developing We know that women and people of color may be less likely to apply if their professional experience does not exactly match the job description. Livingston is striving to build a culture where differences are celebrated; therefore, if you are excited about this position, we encourage you to apply even if your experience may not check every box. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Location: HomeOffice Texas

Overview Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2026! Position Summary: If you’re passionate about helping people restore their lives when the unexpected happens to their homes and providing the best customer experience, then our Mercury Insurance Property Claims team could be the place for you! Upon completion of the training program, ideal candidates will transition into a property claims Examiner adjusting position, collaborating with vendors, and/or virtually inspecting and estimating losses damaged by fire, water, weather, or other unexpected events. The Property Claims Examiner will apply knowledge of current Company policies, applicable regulatory standards, and procedures to investigate, evaluate and settle minor to moderate Homeowner's property claims in a timely and efficient manner as to prevent unnecessary expense to the Company and policyholders, and provide exceptional service to our customers. Geo-Salary Information An in-person interview may be required during the hiring process State specific pay scales for this role are as follows: $63,410 to $117,348 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $57,646 to $106,680 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $51,881 to $96,012 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities Essential Job Functions: • Investigate and resolve Homeowners claims of minor to moderate complexity in a timely and efficient manner. Document with photographs, measurements, recorded interviews as needed, write a repair estimate to capture damages, and complete thorough file notes. • Ability to use imagery and advanced video technology to collaborate with onsite vendors and insureds to identify damage and write damage estimates from a virtual setting. • Compare facts gathered during the investigation against the policy to determine coverage of claim; extend or deny coverage as appropriate. • Establishes reserve amounts within prescribed settlement authority limit and negotiates settlement of claims; recommends claims which exceed personal authority limit to supervisor for approval. • Responsible for effectively and timely communicating with insureds and /or their representatives to resolve issues and ensure customer satisfaction. This includes timely response to phone calls, emails, texts, written communication, and adherence to Department of Insurance requirements. • Prioritizes own responsibilities and effectively manages claims workload to regularly monitor progress and expenses to properly resolve inventory to conclusion. • At times may direct, monitor, and review files handled by independent adjusters to conclusion. • Other functions may be assigned Qualifications Education: • Bachelor’s degree preferred or equivalent combination of education and experience. • Ability to obtain state specific property claims licensing, as required. • Must successfully participate and complete formal property claims training program that may take place in person, virtually, or a combination of both. Experience: • Have prior experience using estimating software like Xactimate. • Experience in a related field: property claims experience, customer service environment, construction, restoration, mitigation • Are known for clear and professional communication, both written and verbal • Are bilingual and/or have prior military experience is a plus • 1-3 years equivalent industry experience is preferred Knowledge and Skills: As a Property Claims Examiner 1, you will: • Possess the ability to work independently with limited or no supervision over daily activities required to successfully investigate, evaluate, write damage estimates, negotiate, and resolve property claims • Have a passion for outstanding customer service • Make quality decisions based upon a mixture of analysis, wisdom, experience, and judgment, including the ability to negotiate. • Be comfortable with and adaptable to new technology and business tools • Be able to seamlessly transition between various methods of inspection, including video, or photo, to write a damage estimate: • Possess strong organizational, time management, and prioritization skills to handle varying workloads due to seasonal volume changes and catastrophes. • Be able and willing to work flexible work shifts and may be asked to work overtime, as needs arise. About the Company Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Learn more about us here: https://www.mercuryinsurance.com/about/careers Perks and Benefits We offer many great benefits, including: - Competitive compensation - Flexibility to work from anywhere in the United States for most positions - Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) - Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) - Medical, dental, vision, life, and pet insurance - 401 (k) retirement savings plan with company match - Engaging work environment - Promotional opportunities - Education assistance - Professional and personal development opportunities - Company recognition program - Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Pay Range USD $63,410.00 - USD $117,348.00 /Yr.