Eaton’s Corporate Sector division is currently seeking a Principal IT Integration Business Relationship Manager. The preferred locations for the position is Beachwood ,OH or Moon Township, PA however remote candidates will be considered. The expected annual salary range for this role is $146000 - $215000 a year. This position is also eligible for a variable incentive program. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. What you’ll do: Position Overview: Join Eaton’s Information Technology team to drive business impact with advanced technologies and major enterprise projects. We seek a Principal IT Integration Business Relationship Manager to oversee large, complex initiatives related to the Boyd integration. In this role, you'll manage end-to-end integration projects, collaborating with cross-functional teams and senior leaders, and act as the BRM for the Boyd IT integration team. This role is ideal for a seasoned global project leader with a strong technical foundation who is adept at overseeing several complex projects simultaneously while employing structured and disciplined methodologies. The successful candidate will also possess proven experience acting as a liaison between business units and wider technological teams. This position reports directly to the VP – IT Boyd Integration Leader. Essential Responsibilities: • Develop and maintain strategic business relationships across Integration and broader IT teams. Serve as point of contact for IT integration team. • Partner with the Boyd Thermal IT team to integrate Boyd Thermal with Eaton. • Engage with business and Lead IT teams on strategic business and technology plan & priorities – including advancement of standard technologies and decommissioning of technical debt • Participate in the definition of enterprise software standards as required by capability needs of the sectors and businesses. • Align tactical needs and delivery (i.e. escalations, support or events) with appropriate broader IT and functional teams. • Partner with IT IMO to ensure best practices are deployed. • Develop and manage the implementation plan for the Boyd IT integration. • Manage quality of the deliverables. • Ensure all requirements have been validated (i.e., traceability matrix) and ensure the user acceptance tests have been developed, approved, and executed to successful completion prior to going live. • Ability to communicate and present project status to IT and Business teams. Optional: Advanced understanding of scrum Agile and ability to serve as a PM or scrum master on a scrum project. Skills: Position Criteria: • Experience working in large cross-functional global organizations/teams. • Advanced to SME understanding of some of the business processes of complex, multinational companies • Intermediate to advanced understanding of financial processes. • Advanced understanding of business industry trends and applicability to operations or functions • Advanced to SME understanding of integration and impact points of involved systems globally for a division or function. • Proven experiencing of exhibiting a digital mindset through fostering agility and innovation. • Proven leadership, talent development and management skills for teams in a global setting • Strong technical knowledge and solid understanding of computer hardware and software, ERP, data management, application programming, data communications, operating systems, utilities and data security • Should be able to understand the integration and interdependence between systems and projects Qualifications: Basic Qualifications: - Bachelors' degree from an accredited - Minimum ten (10) years IT experience - Minimum five (5) years of IT Application experience - Experienced in supply chain, manufacturing, ERP, commercial and configurations application - This position requires use of information or access to hardware which may be subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee. - Must be authorized to work in the United States without company sponsorship now or in the future Preferred Qualifications: - Master’s Degree - PMP Certification - 5+ years of IT Application experience preferably in a customer or business facing leadership role All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws. The application window for this position is anticipated to close on 09-APRIL-26 We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number. We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Open to candidates located in Medellin, Colombia. Required: - Excellent command of the English language (Written and verbal). - Five years of IT Help Desk or Systems admin experience minimum. Duties: Taking support calls and providing customer service, troubleshooting, ticket creation/progress updates, assisting in documenting, and recommending day-to-day fixes to end-users and team members. Main Responsibilities: - Providing excellent customer service and technical support to customers. This means resolving their issues to their satisfaction. - Troubleshooting Hardware, PCs, servers, WIFI and Networking equipment, etc. - Coordinate with other support technicians to resolve client issues. - Updating Tickets and projects in the ticketing system. - Monitor assigned tickets and keep the team and clients informed. - Other support as needed. Technical Qualifications: Working Knowledge of Microsoft 365, Windows Operating Systems, Desktop Troubleshooting, Active Directory, DNS, DHCP, File Servers, General software installation, and troubleshooting, DMS setup and troubleshooting, printers and print servers, fax, VPN, Cisco, Networking, Wireless, Remote Monitoring, and Management software, Web Filtering. Preferred, but not required: - Knowledge of Dealer Management Systems like CDK, DealerTrack, Reynolds & Reynolds. - Other common auto dealership software - Degree in Computer Science, Information Technology, or related fields - Microsoft certifications - Cisco Certifications

• Own and deliver expert technical guidance and assistance to our customers during their planning, design, testing, migration, and implementation efforts as they modernize both their legacy SQL applications and new, next generation applications. • Utilize your deep technical skills to provide measurable value to customers and drive sales growth. • Educate customers on the unique capabilities of CockroachDB and design solutions to meet a wide variety of challenges. • Drive adoption and implementation of Cockroach Labs tools/features by leading requirements and design sessions, migration analysis and strategy, performance analysis and tuning, hands-on product and technical workshop sessions. • Need to learn new technologies constantly and quickly in order to keep pace with customer environments. • As a member of the Revenue organization, you will partner with members of the Sales and Customer Success teams in driving new business opportunities and expanding adoption in existing customer organizations. • Develop and implement best practices, processes and tools which can continually enhance Cockroach Labs’s Professional Services offerings.

• Deliver high-quality support to customers of our SaaS product • Communicate and respond to varied technical business solutions to customers in a team environment, using our shared inbox tool to assist with customer inquiries • Resolve customer inquiries in a timely manner using full understanding of the product value, functions, features, and customer’s business needs • Monitor common customer questions/concerns and partner with cross-functional teams to suggest solutions • Empower customers to self-serve and help users navigate our on-demand success resources • Work collaboratively across teams — Customer, Marketing, Product, and Tech — to solve complex problems • Provide customer support via multiple channels including chat, and video calls