• Top-Level Support: prioritize and manage tasks to reduce the day-to-day engineering management burden on the CTO. • Engineering Pod Management: facilitate and oversee the management of engineering teams or "pods," ensuring effective collaboration and productivity. • Triaging Issues: assess and categorize engineering and technical issues, ensuring they are addressed promptly and effectively. • Leading Solutions Architecture: provide guidance and support in developing robust solutions architecture, aligning with business goals and technical requirements. • Advocate for Technical Debt and Backlog: represent the engineering team's perspective and requirements in product meetings, ensuring technical considerations are well-voiced and integrated into product decisions.

• Establish engineering processes and define our engineering standards • Identify and implement core technologies, while removing technical hurdles • Lead architecture discussions during feature development with both internal and external stakeholders (specifically clients) to ensure that projects are built in a sound, reliable, performant way • Work cross-functionally, supporting the successful implementation of core features • Build solutions for appropriate scalability at speed • Hire, develop, and lead an A+ engineering team • Have a perfectionist-like mind, naturally monitoring and fine-tuning systems for performance • Engage in troubleshooting, testing, and maintaining core product software; optimize, scale, and improve existing code • Guiding incident response and vulnerability remediation efforts • Establish a culture of high productivity, collaboration, and big impact, and empowering each team to bring their vision to life • Provide software and technology research, analysis, and recommendations internally and to our clients

• Assume leadership of a software engineering team, providing mentorship and guidance to ensure project success. • Collaborate with diverse teams, including cross-functional teams, to outline project requirements and deliverables effectively. • Architect, develop, and sustain scalable, high-performance software applications. • Uphold best practices, coding standards, and software development methodologies. • Conduct comprehensive code reviews and offer actionable feedback to maintain code integrity. • Keep abreast of evolving industry trends, technologies, and frameworks. • Work closely with the DevOps team to deploy and oversee software applications on AWS.

• Lead the evolution of the Platform organization to better support global objectives across SaaS, developer productivity, and on-prem delivery. • Define and drive a platform strategy across three core domains: SaaS Platform, Developer Experience (DevX), and Release & Validation Platform. • Hold a leading role in defining, planning & executing against large scale initiatives such as consolidation & migration projects. • Ensure reliability, availability, and performance of platform services. • Enhance developer experience by streamlining workflows, tools, and processes. • Collaborate across teams to enable scalable, reliable, and observable systems.