- Identify and research potential client companies (primarily game developers in North America and Europe with 50–500 employees) - Add and qualify 30+ new points of contact weekly, keeping outreach conversations active and CRM entries current - Manage cold email and LinkedIn outreach campaigns and follow-ups - Reactivate dormant accounts by identifying strategic value and crafting short opportunity summaries - Maintain a clean and organized CRM with up-to-date notes and lead statuses - Support the Business Development team with conference preparation, prospecting, scheduling, and lead handoff - Track industry trends and map relevant events to surface new outreach opportunities - Provide daily and weekly status reports to leadership

• Connect with potential customers on behalf of clients through cold calls and outbound outreach • Start meaningful conversations that help clients reach and grow their customer base • Generate, qualify, and nurture leads using GoHighLevel (GHL) and CRM tools • Use LinkedIn to research, engage, and connect with prospects • Schedule discovery calls or next steps for Sales Representatives when applicable • Maintain organized call logs, notes, and follow-ups • Reconnect with cold or unreachable leads using structured outreach • Share insights on objections, common questions, and conversation patterns to improve outreach strategies

• Make outbound calls to customers, greeting them and introducing yourself and the company • Listen actively and avoid interrupting customers during their questions or conversations • Explain and educate customers about our processes • Answer follow-up questions to the best of your ability • Collect customer information and identify their specific product and service needs • Communicate simultaneously with customers and our Dispatch Team to coordinate convenient on-site appointments • Enter all gathered information directly into our CRM • Thank customers for their time

• Prospect & contact potential clients through phone, text, email & social media • Build rapport with potential clients, clearly presenting our value proposition and capabilities; overcome objections and negotiate to the company’s best interest • Grow accounts by both introducing them to new products & services • Contribute by sharing competitive market information and customer needs to the business • Earn bonuses for new customers you gain for the Kagu Group