• Process request for Tutor Me Education clients and order setup • Process and transact ‘normal’ payroll processing for non-specialized client requests • Transact entries in 3rd party billing systems • Ready supporting attachments for billing • Daily, weekly, monthly, and periodic Avionte order and assignment housekeeping • Monitor and address level 1 work orders • Research client and customer and associate escalations • Confirm and address direct deposit setups • Sales administration support • Assist and participate in data efforts for special projects • Monitor and respond to emails • Daily, weekly, monthly, and periodic Tutor Me Education employee housekeeping • Verify and activate employee records • Conduct contractual internal audits and gaps analysis • Order, monitor, and schedule timekeeping clock setups • Monitor secondary system and escalate abnormalities • Monitor shared mailboxes and route applicable items to proper owner • Complete technical reviews to ensure systems match intentions

• Process bi-weekly payroll for employees in multiple locations, ensuring all calculations are accurate, compliant, and timely. • Utilize ADP payroll software to input and manage payroll data, including new hires, terminations, salary changes, overtime, and deductions. • Maintain accurate employee records, ensuring all payroll-related data is current and up-to-date. • Review and ensure compliance with federal, state, and local payroll laws, including tax withholdings, benefits deductions, and wage garnishments. • Prepare and file payroll taxes and related filings, including federal, state, and local tax payments, and year-end forms. • Generate detailed payroll reports, track hours, overtime, and PTO usage, and resolve discrepancies or issues related to employee pay. • Assist with audits and ensure accurate documentation for internal and external audits. • Provide support to employees regarding payroll questions, deductions, and issues. • Monitor changes in payroll regulations and best practices, ensuring the company remains compliant with all applicable laws. • Collaborate with the HR and finance departments to ensure smooth integration of payroll and benefits.

• The Educational Support Specialist is integral to the success of Tutor Me Education by coordinating instructors, tracking student progress, and providing quality customer service • Actively support Tutor Me Education Regional Operations by performing Payroll functions and other related tasks • Provide outstanding academic services to students and their families • Operate seamlessly in a virtual operating environment • Maintain Tutor Me Education operating standards including people, financial, and academic standards • Ensure delivery of programs and initiatives for our students and school district partners • Meet operational excellence standards • Provide virtual administrative support to Regional Operations including answering phones, managing daily business data, and creating/ managing schedules with students and teachers • Manage class schedules to effectively staff sessions and meet company efficiency and usage targets • Manage virtual tutoring sessions • Monitor all students’ academic progress • Help ensure flawless execution of programs and initiatives • Manage your own time in compliance with company and regulatory requirements • Conduct conferences with partner program directors to review progress, adjust academic plans, and renew enrollments • Other responsibilities – as required by the business • Relish building relationships with students and their families • Dedicated to meeting the expectations and requirements of internal and external customers • Fosters an environment of open communication with students and parents to ensure positive and effective conflict resolution

• Support payroll processing for France, ensuring accuracy, timeliness, and compliance with statutory requirements. • Support and maintain in-house France payroll operations, ensuring consistent and accurate delivery. • Run European payrolls via BPO providers, including payroll input validation, coordination, and payroll review. • Review payroll and expense calculations, payslips, and payroll outputs prior to finalisation. • Apply payroll knowledge and working understanding of French payroll legislation, including social security contributions, income tax withholding (Prélèvement à la Source – PAS), paid leave, and statutory deductions. • Support compliance with URSSAF and other statutory reporting obligations, including DSN. • Escalate complex payroll or compliance issues to senior payroll stakeholders as needed. • Work closely with internal payroll, HR, finance, and EOR teams to ensure smooth payroll delivery across Europe. • Liaise with BPO payroll partners to resolve payroll queries and ensure service-level expectations are met. • Maintain accurate payroll documentation and support audits or internal reviews. • Assist with continuous improvement initiatives to enhance payroll accuracy, efficiency, and consistency. • Support testing of regulatory changes, system updates, and payroll process enhancements.