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Arine optimizes medication to ensure each patient is on the safest, most effective therapy for their unique health needs
Senior Technical Writer
Location
United States
Posted
56 days ago
Salary
$125K - $140K / year
Seniority
Senior
Job Description
Senior Technical Writer
Arine
• Develop and maintain a wide range of technical documentation, including knowledge base articles, user guides, API guides, reference manuals, configuration guides, tutorials, release notes, and micro training videos • Research and gather information from subject matter experts (SMEs), including product managers, engineers, our internal clinical care team, and customer support • Translate complex technical concepts into easy-to-understand language for various audiences, for non-technical users • Ensure documentation is accurate, consistent, and adheres to company style guides and standards • Design and create graphics such as screenshots and diagrams to help users understand technical concepts, process flows, and UI instructions • Collaborate with cross-functional teams to identify documentation needs and prioritize projects • Use various authoring tools and technologies to create and publish documentation, including generative AI tools to accelerate content creation and updates • Use analytics and user feedback to continuously improve documentation usability and clarity • Contribute to the continuous improvement of documentation processes and standards, including version control and content lifecycle management
Job Requirements
- Bachelor's degree in English, Journalism, Technical Communication, Computer Science, or a related field preferred
- 7+ years of experience as a Technical Writer working on SaaS products, preferably in the healthcare industry
- Strong understanding of technical writing principles and best practices, including familiarity with structured authoring, content reuse, and information architecture
- Proficiency using various authoring tools and content management systems (such as MadCap Flare, ClickHelp, GitBook, Document360)
- Experience creating microlearning assets (short videos, tooltips)
- Excellent written and verbal communication skills
- Ability to quickly learn and understand complex technical concepts
- Ability to think graphically and convey concepts through pictures as well as words. Proficiency with graphics tools
- Strong attention to detail and ability to produce high-quality work with minimal oversight
- Ability to work independently and as part of a team
- Excellent organizational and time-management skills.
Benefits
- Joining Arine offers you a dynamic role and the opportunity to contribute to the company's growth and shape its future.
- You'll have unparalleled learning and growth prospects, collaborating closely with experienced Clinicians, Engineers, Software Architects, and Digital Health Entrepreneurs.
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