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Senior Learning Experience Designer
Location
United States
Posted
75 days ago
Salary
0
Seniority
Senior
Job Description
Senior Learning Experience Designer
Salesforce
• Consult with business stakeholders to understand and address their development needs, and ensure alignment on strategy and content • Conduct needs assessments to determine training requirements and learning objectives • Design and develop instructional materials such as e-learning modules, instructor-led training, job aids, and performance support tools • Use instructional design methodologies and techniques to create engaging and effective training • Collaborate with subject matter experts to ensure the accuracy and relevance of training content • Identify with stakeholders the expected impact and measurement process • Drive continuous improvement, innovation, accountability, and sustainment of content and experiences • Develop and maintain learning assets, curriculum, and various talent development best practices that align with organizational goals and values • Mentor and coach colleagues and emerging designers and work closely with the creative team • Facilitate virtual and in-person learning sessions, bringing content to life and creating an engaging participant experience • Lead program setup including room configuration, technology, and materials • Manage operational flow during sessions (timekeeping, transitions, troubleshooting) • Support live sessions by managing attendance, breakout rooms, materials, and participant needs • Manage agenda and run sheet timing and accuracy • Serve as primary liaison for participants and stakeholders throughout the program lifecycle • Ensure a consistent, professional, and high-quality learning experience • Proactively identify and resolve issues and risks • Communicate program updates, changes, and key information to stakeholders in a timely manner • Gather and synthesize feedback to inform continuous improvement
Job Requirements
- 2 years of progressive Learning/OD/Leadership experience within large organizations
- 5 years experience designing development programs and courses in multiple modalities, including high-touch face-to-face and live online using a variety of technologies
- 3 years experience facilitating virtually and in person to varying levels of audiences
- Deep knowledge of leadership and organization development, change theories, learning models and best practices, instructional design strategies, and learning assessment - and a natural curiosity for leveraging leading-edge practices
- Ability to thrive in a dynamic, high-output, and occasionally ambiguous environment
- Strong executive presence and ability to build credibility with stakeholders at all levels
- Experience in organization leadership development and coaching
- Strong communication, influencing, and stakeholder management skills
- Exceptional proficiency in written and verbal communication, including presentation and interpersonal skills.
Benefits
- time off programs
- medical
- dental
- vision
- mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program
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