• Oversee client relationships from start to finish • Accelerate revenue growth and ensure client retention • Discover and secure new business opportunities • Convert brand requirements into strategic briefs • Lead discussions with key stakeholders • Represent the agency during meetings and pitches • Work closely with internal teams to ensure smooth execution • Develop systems and processes to support company scaling

• Manage and close high-value ACV accounts ($75k+) sourced from a robust pipeline. • Establish and lead the enterprise sales process in North America, setting benchmarks for mid-six-figure deals. • Collaborate directly with founders and leadership across Customer Success, Product, Engineering, Growth, and Marketing. • Attend finance-focused events to network and generate new business opportunities. • Guide qualified prospects through the sales cycle from initial engagement to closing. • Conduct impactful discovery meetings and product demos, often customized with input from Engineering and Customer Success teams. • Manage complex pilot programs with meticulous follow-up, coordinating efforts between internal teams and prospective clients. • Negotiate and finalize contracts by convincingly demonstrating our value relative to legacy competitors. • Ensure a seamless go-live experience in partnership with Engineering and Solutions teams. • Proactively generate a portion of your own leads. • Maintain disciplined pipeline management and repeatable processes using CRM tools. • Advocate for customer feedback to influence Product development and Go-To-Market strategies. • Recruit and expand the North American Account Executive team over time.

• Manage assigned accounts • Build and maintain long-term relationships and partnerships with your accounts • Provide world-class client service • Unearth new sales opportunities through networking and turn them into long term partnerships • Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company’s reputation • Call prospective customers and establish buying cycles, customer needs, and create a customer supplier relationship • Increase sales in respective accounts across all 365 product lines • Prepare sales information for customers • Establish buying influences, budgets and purchasing criteria for assigned accounts • Secure and place orders, taking into consideration delivery dates and inventory levels for fulfillment • Establish and share best practices across customer portfolio to maintain and grow business • Determine pain points of current and potential customers and drive solutions using their pain points to drive value-based solution selling • Understand competitive offerings and strategies to determine best offerings and solutions to win business • Work with internal teams to get things done to drive sales • Establish scheduled customer cadence to do wellness checks, gather forecasting and drive additional solution offerings to grow business • Participate in appropriate customer events and shows to win additional business at existing customers and drive business at new customers • Meet or exceed monthly, quarterly and yearly sales goals • Meet or exceed diversification goals (products, customers) • Timely and accurate submission of forecasts and other required activities • Prudent management of expenses and timely submission of expense reports

• Prospecting and develop new, exciting business relationships within our existing customer base + prospects. • Utilize your Solutions Sales expertise to prospect and capture new business while growing the existing install base. • Understand each customer's needs to provide real, effective solutions. • Responsible for attaining 100% or more of set sales quota each quarter and executing corporate initiatives. • Provide in-depth business planning and reporting (monthly forecast, weekly commit, pipeline development, etc. • Develop strong, mutually beneficial relationships with channel partners within the territory and across the company focusing on SLED Accounts • Speak confidentially to our comprehensive solution of end-to-end Wired / Wireless Data Networking; Network -Management and Security solutions, growing revenue and profit margins within the assigned territory achieving properly aligned quotas. • Develop strong, mutually beneficial relationships with cross functional teams within the territory and across the company focusing on SLED Accounts • A knowledge of Erate funding and the Erate sales process • Presenting and demonstrating the value of products and services to prospective buyers • Staying current on company offerings and industry trends • Making cold calls and reaching out to prospects + existing customers