365id

• Own and exceed annual advertising revenue targets for 365 Insights & Activations. • Develop and execute a comprehensive sales strategy focused on direct advertising sales. • Build and maintain a robust pipeline of advertisers, agencies, brands, and media buyers. • Negotiate and close advertising agreements, sponsorships, promotional campaigns, and strategic media partnerships. • Identify new revenue opportunities and advertising products to increase media network monetization. • Build, lead, and scale the 365 Insights & Activations sales organization by recruiting, developing, and mentoring high-performing sales talent. • Establish the sales structure, processes, and performance metrics to expand the team over time. • Prospect, engage, and secure new advertiser relationships across key consumer packaged goods (CPG), foodservice, beverage, convenience retail, and emerging categories. • Develop strategic relationships with media agencies and advertising decision-makers. • Create customized advertising solutions that align advertiser objectives with 365 Media capabilities. • Manage strategic advertiser relationships to drive renewals and recurring revenue. • Conduct regular business reviews with advertising partners to demonstrate campaign performance and ROI. • Partner with Product, Marketing, Analytics, and Operations teams to develop compelling media offerings.

• Own and mature the product security program, including security review processes, secure development standards, risk prioritization, vulnerability remediation practices, and engineering enablement. • Lead security architecture reviews and secure design initiatives across backend services, web applications, mobile applications, APIs, and remote devices. • Review source code and application architecture to identify security vulnerabilities, insecure patterns, and operational risks. • Partner closely with Engineering, DevOps, QA, Infrastructure, and Product teams to integrate security into the software development lifecycle. • Establish and enforce secure coding standards, development guidelines, and security best practices. • Mentor and guide software engineers on secure development practices and remediation strategies. • Perform threat modeling and risk assessments for new and existing products and infrastructure. • Assist in incident response investigations, root cause analysis, and remediation planning. • Evaluate third-party libraries, frameworks, and dependencies for security and operational risks. • Collaborate with DevOps and Infrastructure teams on cloud security, CI/CD security, secrets management, and system hardening. • Drive vulnerability management efforts, including prioritization, remediation guidance, and validation. • Help define and implement logging, monitoring, and security alerting strategies. • Partner with external security consultants and vendors on penetration testing and security assessments. • Promote a security-first engineering culture across the organization.

• Generate new business opportunities by reaching out to potential customers and building relationships with them • Prospect, qualify, and generate new sales leads through outbound activities such as email, phone calls, and social media • Build and maintain a strong pipeline of potential customers through ongoing communications • Collaborate with the sales and marketing team to develop and execute strategies for reaching and exceeding sales targets • Hold preliminary meetings to determine if prospects are a good fit to move to sales demo stage • Stay up to date on industry trends, competitor activity, and market conditions to effectively position FullCount POS to prospects • Provide timely and accurate sales forecasts and reports to management

• Provide technical system and user support by responding to calls and email requests for technical support in a timely manner • Diligently manage client cases within Zendesk, and communicate any perceived delays to management immediately upon identification • Document, track, and monitor problems to ensure a timely resolution and appropriate follow-up with clients • Assess issues and escalate, if needed, to higher levels of client support • Resolve technical problems, detect patterns of issues, and communicate via the defined escalation path (including services leadership) regarding persistent issues • Assist other department employees in troubleshooting difficult or time-sensitive problems • Configure client equipment both locally and remotely • Maintain your knowledge and expertise by learning new and evolving technologies and by achieving appropriate industry and professional certifications • Contribute to continuous improvement of the client experience by providing suggestions for the betterment of technical practices • Workweek includes Saturday & Sunday shift in schedule, with 2 days off during the weekdays • Other duties as assigned by Supervisor

• Manage assigned accounts • Build and maintain long-term relationships and partnerships with your accounts • Provide world-class client service • Unearth new sales opportunities through networking and turn them into long term partnerships • Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company’s reputation • Call prospective customers and establish buying cycles, customer needs, and create a customer supplier relationship • Increase sales in respective accounts across all 365 product lines • Prepare sales information for customers • Establish buying influences, budgets and purchasing criteria for assigned accounts • Secure and place orders, taking into consideration delivery dates and inventory levels for fulfillment • Establish and share best practices across customer portfolio to maintain and grow business • Determine pain points of current and potential customers and drive solutions using their pain points to drive value-based solution selling • Understand competitive offerings and strategies to determine best offerings and solutions to win business • Work with internal teams to get things done to drive sales • Establish scheduled customer cadence to do wellness checks, gather forecasting and drive additional solution offerings to grow business • Participate in appropriate customer events and shows to win additional business at existing customers and drive business at new customers • Meet or exceed monthly, quarterly and yearly sales goals • Meet or exceed diversification goals (products, customers) • Timely and accurate submission of forecasts and other required activities • Prudent management of expenses and timely submission of expense reports

• Define project scope, goals, and deliverables in alignment with stakeholder requirements. • Develop detailed project plans, schedules, and task assignments. • Monitor progress to ensure timely delivery within budget and scope. • Apply lean principles and project management methodologies to drive efficient execution. • Partner with hardware and software teams to coordinate tasks and track dependencies. • Support the integration, testing, and deployment of project deliverables. • Work closely with product managers, engineers, sales, and operations teams to achieve project goals. • Collaborate with security and legal teams to ensure new features and products meet compliance and regulatory standards like PCI, SOC2, GDPR, and CCPA/CPRA. • Track project milestones, deliverables, and KPIs to measure progress. • Provide regular status updates and reports to stakeholders.

• Define and execute a cohesive design vision and strategy across consumer and operator products. • Champion a user-centered design culture, grounded in research, accessibility, and data-driven decisions. • Build and evolve multi-platform design systems (kiosk, mobile, web, operator tools). • Lead, mentor, and grow a high-performing team of product designers and UX researchers. • Create process frameworks for ideation, rapid prototyping, usability testing, and cross-functional collaboration. • Partner closely with Product, Engineering, Hardware, and Marketing. • Own design quality and consistency across all consumer touchpoints. • Oversee concept development, wireframes, interaction design, visual design, and usability testing. • Translate complex hardware-software user journeys into elegant, intuitive workflows. • Work closely with product leadership on roadmap prioritization and long-term experience vision. • Partner with enterprise clients on co-branded UX strategies and white-label engagements. • Advocate for design resources, tooling, and investment that support scale and innovation.