• Monitor security and anti-fraud alerts and events in real time;• Perform initial triage of threats and anomalies;• Escalate incidents according to severity and established protocols;• Document incidents and prepare initial reports;• Work with monitoring tools such as SIEM, Grafana and Power BI dashboards.

• Working on initiatives to improve credit underwriting, boost growth and/or manage portfolio risk • Supporting the design and roll-out of new lending strategies by finding patterns in data and translating them into insights • Monitoring performance of existing strategies, and iterating for improvement • Working alongside engineers, marketers, product teams, risk and control to design product changes • Developing, maintaining and monitoring credit models to assess net present value of new lending cohorts • Building and maintaining database tables and dashboards for insights and rapid, data-driven decisions • Supporting design and roll-out of new products and customer journeys • Assessing how lending portfolio of particular products will perform over time

• Structure and organize the company's critical knowledge (Sales, Customer Success (CS), Strategy, Product) • Transform meetings, documents, and materials into organized content to be used as context • Create and evolve frameworks, models, and operational playbooks • Define standards for documentation, organization, and information updates • Ensure consistency and reliability of available knowledge • Structure content and contexts for use in Artificial Intelligence • Actively use AI tools daily for analysis, synthesis, and content generation • Work closely with business areas to capture and translate knowledge • Identify and eliminate redundancies, inconsistencies, and rework • Create simple automations and integrations to facilitate information flow between systems • Contribute to the continuous evolution of the company's organization systems

• Supporting SchemeServe customers by working in Scheme Builders, Post Live, and Obsessive Support • Handling support requests related to ongoing scheme management and updates • Providing quick, day-to-day support like uploading documentation or adding new users