Incentivar

• Handling outbound and inbound telephone contacts; • Managing tickets in the platform chat; • Handling incidents received via WhatsApp; • Interaction with partner suppliers; • Interaction with Incentivar’s internal teams to resolve incidents; • Tracking and controlling all activities for reporting to requesting areas; • Making necessary adjustments in the cockpit related to participant registration;

• Develop and enhance fullstack web applications. • Create and maintain REST APIs. • Build responsive, modern user interfaces using React / Next.js. • Design and implement scalable, secure backend services. • Integrate with internal systems and external APIs. • Model and optimize relational databases (MySQL). • Participate in code reviews and contribute to improving architecture and code quality. • Collaborate with Product, Design, QA, and DevOps teams in an agile environment.