• Inbound sales, customer service and support • Assisting customers with product questions • Placing new orders • Handling existing orders - returns/ replacements • Provide client-specific support • Contacting vendors for shipping information

• You will actively build out our B2B sales activities and develop new and existing customer relationships. • Proactively approach and acquire new customers via phone and digital channels. • Expand existing customer relationships and identify cross-selling and upselling opportunities. • Present our services related to IT, IT security and AI solutions. • Prepare and follow up on tailored proposals. • Schedule and prepare consultation meetings. • Maintain all activities in the CRM system. • Monitor market and technology trends to support our sales strategy.

• The position reports directly to the CEO • The sales team will function as the external, proactive face of the company • Development and implementation of strategic sales plans • Responsible for reaching and exceeding sales goals and objectives • Delivers sales presentations to key clients in coordination with the sales representatives • Meets with key clients to maintain relationships and to negotiate and close deals • Coordinates liaison between sales department and engineering • Prepares weekly sales report showing sales volume, potential sales, and areas of proposed client base expansion • Contributes to the final shaping of solutions/proposals of his team’s opportunities • Responsible for training and development of sales associates • Individual contributor as well as assisting sales staff close their deals • Achieves sales team activity targets • Client satisfaction • You can lead by example with personal sales as well as training, developing, and assisting your sales team to achieve and exceed their sales goals

• Fulfilling the B2B orders end to end • Helping team with their sourcing requirements - getting quotes, comparative study, etc. • Coordination between the internal and external stakeholders • Planning and strategy for B2B business expansion • Route qualified opportunities to the team for further development and closure