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Automattic

We are passionate about making the web a better place. Fully distributed since 2005.

Partner Manager – Agencies

Account ManagerSalesFull TimeRemoteSeniorTeam 1,001-5,000Since 2005H1B SponsorCompany SiteLinkedIn

Location

Australia

Posted

78 days ago

Salary

$140K - $170K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglishWordPress

Job Description

Partner Manager – Agencies

Automattic

• Drive sales of Automattic products through partner channels with Digital Agencies, identifying new opportunities for revenue generation. • Identify, source, and develop growth strategies to increase agency partners’ book of business. • Monitor and report on sales performance and adjust strategies as needed. • Take ownership of all aspects surrounding agency account management, including cultivating relationships, implementing GTM strategies, escalating technical emergencies, and conducting business reviews. • Monitor the health of the agency's clients’ sites using Automattic products, and manage retention risks. • Identify, recruit, and onboard partners who align with A4A program growth strategy. • Build multiple champions within each digital agency, and understand their business strategy, organizational structure, and go-to-market focus. • Become the agency’s trusted advisor. • Provide training and support to partners to enhance their understanding of Automattic's products, services, and value propositions. • Collaborate on marketing and sales enablement programs for partners with respective BUs. • Attend and support Flagship WordCamps, potential sponsorships, and partner events to drive lead generation and increase brand visibility. • Collaborate cross-functionally with internal and external BU teams, including Marketing, Sales/CS, Happiness, Product, and Executive Leadership. • Gather feedback from partners to improve products, services, and the overall partnership experience. • Advocate for partner needs within Automattic or the partner’s respective BU niche. • Stay informed about industry trends, competitor activities, and market developments. • Use market insights to refine partnership strategies. • Ensure partners adhere to agreed-upon standards and compliance requirements. • Seek ways to enhance the overall partner ecosystem within Automattic.

Job Requirements

  • 5+ years of experience in SaaS Channel Sales or Partner Management roles, preferably in the WordPress ecosystem.
  • Proven track record of achieving revenue targets.
  • Experienced in structuring a partnership business, owning prioritization and ROI monitoring, and reporting to the organization.
  • Strong analytical and critical thinking skills, and hands-on approach to identifying business opportunities and penetrating new accounts.
  • Excellent customer service skills and a creative approach to solving issues with out-of-the-box solutions.
  • Proven success in developing effective execution strategies within the book of business to drive mutually beneficial partnerships between agency accounts and the company.
  • You're a self-starter, proactive, and able to handle uncertainty while demonstrating your own initiative.
  • Efficient Time Management: Ability to prioritize tasks and reprioritize as needed.
  • You have experience working across multiple business units comprising many stakeholders and influencing factors. You can work well as part of a team and as an individual contributor.
  • Dynamic Presentation Skills: adept at presenting to individuals and groups, including C-level executives, in person or virtually.
  • Excellent interpersonal and communication skills to effectively collaborate with internal and external teams.
  • Ecosystem Familiarity: experienced with Automattic’s brands and vast product suite within the WordPress ecosystem as well as other key brands and third-party products/solutions that agencies leverage, such as hosts, dev tools, etc.
  • Ability to grasp and communicate technical concepts effectively to technical and non-technical audiences.
  • Willingness and ability to travel domestically and internationally to build relationships with partners at events such as flagship WordCamps.
  • Adaptable to new technologies, industry trends, and changes in the competitive landscape.

Benefits

  • Health insurance
  • Open vacation policy
  • Professional development opportunities
  • Flexible work arrangements

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