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Stryker

Together with our customers, we are driven to make healthcare better. #WeAreStryker

Marketing Operations Lead – Workflow and Collateral Routing

Marketing OperationsMarketing OperationsFull TimeRemoteSeniorTeam 10,001+Since 1941H1B SponsorCompany SiteLinkedIn

Location

Florida + 4 moreAll locations: Florida | New Jersey | New York | Michigan | Virginia

Posted

110 days ago

Salary

$77.7K - $168.4K / year

Seniority

Senior

Bachelor Degree4 yrs expEnglishPMP

Job Description

Marketing Operations Lead – Workflow and Collateral Routing

Stryker

• The Marketing Operations Lead will manage the intake, routing and approval workflow for marketing collateral through Workfront. • Responsible for ensuring submissions follow established processes and are routed through the appropriate stakeholder and regulatory (RAQA) approval pathways. • Serve as the primary point of contact for teams submitting collateral requests, providing training on submission standards, enforcing workflow requirements and maintaining reporting dashboards to track request volume and approval timelines. • Support a high-volume routing environment and requires strong attention to detail, operational discipline and the ability to manage multiple concurrent requests while maintaining process integrity. • Own the intake and routing process for marketing collateral within Workfront. • Review incoming submissions to ensure required information and documentation are complete prior to routing. • Route materials through appropriate stakeholder and regulatory (RAQA) approval workflows. • Reject or return incomplete submissions to ensure adherence to established submission standards. • Maintain accurate routing documentation to ensure traceability of collateral approvals. • Maintain and continuously improve the Workfront routing workflow and submission process. • Identify workflow bottlenecks and recommend improvements to increase efficiency and transparency. • Document and maintain routing guidelines and operational standards. • Partner with Workfront administrators to address workflow updates or system-related improvements. • Train internal teams on how to properly submit collateral requests through Workfront. • Provide ongoing guidance to business partners on routing requirements and submission standards. • Serve as the primary point of contact for questions related to collateral routing processes. • Troubleshoot submission and routing issues and determine when escalation or system support is required. • Submit and manage support tickets with Workfront administrators or IT as needed. • Track workflow metrics including request volume, routing timelines and approval status. • Develop and maintain reporting dashboards to provide visibility into routing performance. • Provide insights on workflow trends and opportunities to improve process efficiency. • Maintain accurate records of approval workflows and submission history to support audit readiness. • Ensure collateral routing documentation is captured and stored within established systems. • Support traceability requirements related to regulatory and compliance processes.

Job Requirements

  • Bachelor’s degree
  • 4 + years of work experience in marketing operations, project coordination, or workflow management
  • Experience working with workflow management systems (Workfront or similar tools preferred)
  • Strong organizational skills and attention to detail
  • Ability to manage multiple requests in a high-volume operational environment
  • Strong communication skills and ability to collaborate with cross-functional teams
  • Preferred PMP certification
  • Bachelor’s degree specifically in marketing, business or communications
  • Experience working in a regulated industry such as medical device or healthcare
  • Familiarity with regulatory approval workflows (RAQA)
  • Experience developing reports or dashboards to track operational performance
  • Experience supporting marketing or communications teams within a cross-functional organization

Benefits

  • Health
  • Vision
  • Dental
  • 401K
  • Tuition Reimbursement
  • Employee Assistance Program
  • Wellbeing Program
  • Employee Stock Purchase Program

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