• Manage and grow a portfolio of strategic accounts, serving as the primary point of contact for customer relationships • Develop and execute strategic account plans to drive revenue growth and achieve sales targets • Build and maintain strong relationships with key stakeholders, understanding their business needs and providing tailored solutions • Identify new business opportunities within existing accounts and collaborate with cross-functional teams to deliver value-added solutions • Lead contract negotiations and ensure customer satisfaction through effective account management • Monitor market trends, competitor activities, and customer feedback to identify areas for improvement and drive continuous growth

• Research, write, and submit high-quality grant proposals to secure funding for robotic AS/RS projects with AI and data analytics applications. • Translate complex technical concepts related to robotics, AI, and data analytics into clear, compelling narratives for grant applications. • Work closely with clients and project managers to gather necessary technical information and ensure accuracy in grant proposals. • Write the project narrative, budget justification, biosketches and other peripherals required for the submission based on the requirements of the solicitation.

• Work with Process Automation (RPA) • Collaborate with client to enhance business processes • Lead requirements elicitation sessions to understand business problems and propose enhancements

• Design, develop, test, and deploy UiPath automation workflows following best practices and RE Framework standards. • Maintain, optimize, and scale existing RPA processes to ensure high performance and reliability. • Provide production support, including investigating workflow failures, monitoring bot performance, and resolving incidents. • Work closely with business analysts and process owners to refine requirements and improve automation design. • Develop reusable components, libraries, and templates for consistent automation development. • Conduct code reviews to ensure adherence to RE Framework, documentation standards, and secure coding guidelines. • Support Orchestrator deployments, including scheduling, asset/configuration management, and environment readiness. • Identify process improvement opportunities and recommend automation enhancements. • Collaborate with IT and infrastructure teams on UiPath platform upgrades, patching, and health monitoring. • Maintain clear documentation for automation designs, configurations, and support activities.