• Assist in the development of event concepts, themes, and detailed project timelines for CrescentRating's flagship events including Halal In Travel and the HalalTrip Gastronomy Awards • Research and source suitable venues, vendors, and suppliers in line with event requirements, quality standards, and budget parameters • Help create and manage event budgets, tracking expenses accurately and flagging variances proactively to ensure financial targets are met • Build and maintain comprehensive event schedules and timelines, coordinating all moving parts to keep deliverables on track • Interact with clients to gather event requirements, understand preferences, and translate them into actionable event plans • Provide regular, clear, and professional updates to clients on event progress, milestones, and any changes to scope or schedule • Handle client inquiries and ad-hoc requests with professionalism, ensuring a consistently high standard of responsiveness and service • Ensure all event elements are executed according to plan on the day, coordinating across internal teams, vendors, and on-site staff • Address any issues or emergencies that arise during events swiftly and calmly, applying sound problem-solving to minimise disruption • Collect structured feedback from clients and attendees post-event and assist in preparing analysis reports with clear recommendations for improvement

• Maintain the programming for a roster of events, from initial engagement through the end of the event • Support internal departments with general questions, support and troubleshooting related to event programming • Gather event details via email, project management tools, and through meeting attendance with internal and external stakeholders to ensure proper understanding of details for configuration of events • Set proper timeline expectations based upon event build complexity and client requirements • Perform Event QA process to ensure programming accuracy and adherence to company compliance standards • Support internal FGT development teams by providing User Acceptance Testing setup and execution • Meet and exceed defined timelines around event programming • Develop and maintain excellent working relationships with all internal and external teams • Execute and complete other duties as assigned.

• Maintain the programming for a roster of events, from initial engagement through the end of the event • Support internal departments with general questions, support and troubleshooting related to event programming • Gather event details via email, project management tools, and through meeting attendance with internal and external stakeholders to ensure proper understanding of details for configuration of events • Set proper timeline expectations based upon event build complexity and client requirements • Perform Event QA process to ensure programming accuracy and adherence to company compliance standards • Support internal FGT development teams by providing User Acceptance Testing setup and execution • Meet and exceed defined timelines around event programming • Develop and maintain excellent working relationships with all internal and external teams • Execute and complete other duties as assigned.

• Ownership of all project delivery elements, utilizing standard processes and procedures to achieve client satisfaction • Manage timelines and logistical elements per project • Participate in internal and external team meetings/calls with key stakeholders • Develop and distribute communications • Manage event registration process • Proactively escalate potential client or project issues to management and account team for timely resolution • Provide project feedback to all client stakeholders through summary and distribution of project debrief notes • Collaborate with supplier partners and internal support areas • Navigate within technology platforms and data sharing tools • Oversee appropriate reporting and accurate data • Financial accountability and budget management for assigned projects • Perform other duties as assigned