• Create and manage weekly and daily reports by analyzing data and generating comprehensive reports for key stakeholders. • Attend meetings, take detailed notes on action points, and follow up with relevant stakeholders to ensure timely completion of tasks. • Assist the Managing Director with daily tasks, responsibilities, and strategic initiatives. • Ensure clear and effective communication across teams, both in English and Arabic.

• Lead the operational stability and enhancements of Oracle HCM • Configure project solutions, ensuring alignment with enterprise and domain strategic vision • Drive resolution of problems related to combinations and interactions of products • Collaborate with small innovative software teams

• Collaborate with HR, Payroll, and Finance departments to gather and document business requirements for payroll processes. • Analyze current payroll workflows, identify areas for improvement, and propose solutions to streamline operations. • Work with technical teams to implement and configure payroll functionalities within ERP systems. • Conduct data analysis and reporting on payroll metrics to monitor efficiency, accuracy, and compliance. • Lead system testing efforts, ensuring payroll configurations and workflows meet business needs and compliance standards. • Develop user documentation, process guides, and training materials for payroll-related systems. • Troubleshoot and resolve payroll issues, acting as a liaison between business stakeholders and technical teams.

• Preparing, coordinating, and running customer-facing workshops, capturing requirements, stakeholders’ feedback, and defining business processes • Designing business processes and documenting requirements, processes (As-Is and To-Be), features, and business needs • Leading improvement initiatives that contribute to the ongoing development and success of the business • Engaging with key stakeholders in multiple business areas to scope business needs and identify key pain points to overcome as well as defining quick wins where possible • Clearly conveying well-defined business requirements to delivery teams and effectively communicating business processes and needs to ensure successful business outcomes • Managing requirements and traceability throughout the project lifecycle, ensuring effective scope control and ensuring solution compliance to business objectives • Deliver structured product demonstrations and solution walkthroughs to customers, prospects and stakeholder groups • Working with Microsoft Dynamics 365, Power Platform, and our custom-built solution iProperty Cloud