• Begins to develop relationships; attend meetings and may contribute • Work with senior team members to prepare and send the request for proposals to applicable insurance carriers and spreadsheets results as they come in • Begin to participate in reviewing proposals and carrier source documents for accuracy under the direction of the Account Executive or Advisor • Creates and maintains client files in accordance with office procedures • May be responsible for keeping client policy records in the agency management system • Assists in some billing questions from clients and insurance company personnel with assistance from Accounting Dept. when necessary

• Lead sales and business development strategy for Open RAN solutions across Africa. • Build, manage, and convert a strong telecom sales pipeline to achieve revenue targets. • Own the full sales cycle: opportunity qualification, technical coordination, proposal development, negotiation, and contract closure. • Expand market share and strengthen regional presence within Africa’s telecom ecosystem. • Develop and maintain strategic relationships with Mobile Network Operators (MNOs), telecom operators, and technology partners. • Collaborate closely with the MEA sales team to ensure regional alignment and coordinated growth strategy. • Support customer field engagements and oversee both new customer acquisition and account expansion. • Partner with technical and customer support teams to ensure high service quality and customer satisfaction. • Provide strategic insights on market trends, competitive landscape, and customer requirements within the African telecom market.

• Support fast-growing Revenue Operations Outsourcing business line as a Salesforce/HubSpot Account Manager • Manage a portfolio of SalesWorks clients and enable them to achieve objectives related to sales processes and technologies • Develop and implement sales process and technology strategies with clients • Design and manage client projects within project management tool, ensuring utilization and margin targets are hit • Serve as main liaison between SalesWorks and clients, ensuring high satisfaction levels and promoting long term relationships • Direct team on technical platform administration on common sales software • Manage live (virtual) and written communication with clients to set expectations and priorities • Monitor allocations and time spent on client projects and work within budgeted hours • Actively look for potential signs and opportunities for additional work based on client needs

• Main contact of communication and support between the Broker and the various departments and individuals of the company throughout the process of the loan, includes but not limited to Account Executive(s), Underwriting, Quality Control, Docs and Funding. • Is responsible for excellent customer service. • Pulls or verifies credit reports, flood certs and review appraisals as needed. • Ensures compliance deadlines are met with regards to pre-disclosures, approval letters, cancellation and declinations. • Monitors incoming documents from Broker verifying the data collected and submitted by brokers. • Obtains necessary stipulations from brokers and clears any stipulations prior to funding as required by underwriting. • Proactively monitors pipeline to ensure timely funding of loans. • Meets with Account Executives regarding their pipelines and updates the Account Executive daily. • Communicates with the Broker at a minimum of every other day and updates all necessary parties . • Enters required data in computer system and maintains the accuracy of the data. • Informs the Broker and Account Executive about any discrepancies in the title, appraisals, credit, employment, income and other related items in the loan file. • Orders Verifications of Employment and Deposit to assist with the prefunding QC process. • Assists departmental support staff when necessary.