FullFunnel

• Creating and building upon existing training material based on bespoke assessments of teams • Delivering and leading client workshops both virtually and in person • Business development of SalesWorks offering both to net new clients and existing accounts • 1-1 Call coaching for our clients’ sales teams using Refract technology, providing recommendations and feedback to stakeholders • Attend networking events, conferences and relevant industry events to drive new relationships

• Support fast-growing Revenue Operations Outsourcing business line as a Salesforce/HubSpot Account Manager • Manage a portfolio of SalesWorks clients and enable them to achieve objectives related to sales processes and technologies • Develop and implement sales process and technology strategies with clients • Design and manage client projects within project management tool, ensuring utilization and margin targets are hit • Serve as main liaison between SalesWorks and clients, ensuring high satisfaction levels and promoting long term relationships • Direct team on technical platform administration on common sales software • Manage live (virtual) and written communication with clients to set expectations and priorities • Monitor allocations and time spent on client projects and work within budgeted hours • Actively look for potential signs and opportunities for additional work based on client needs

• Performing hands-on, technical platform administration on common sales software, including: Salesforce.com (esp. Sales Cloud, CPQ), HubSpot (esp. CRM, Sales Hub, & Operations Hub), MS Dynamics, SalesLoft, Outreach.io, LinkedIn Sales Navigator, Drift, Cognism, ZoomInfo. • Implementing, managing, and troubleshooting native third-party app integrations. • Updating fields, record layouts, views, and other UI elements. • Designing and building native reports and dashboards within CRM or sales enablement applications. • Designing and building automated processes using native functionality within CRM or sales enablement applications. • Designing and managing user infrastructure within CRM or sales enablement applications, including permissioning and role assignments. • Conducting data audits to identify unused or low-impact fields within the client’s data schema. • Identifying and recommending processes for data procurement using third-party database tools like Cognism and ZoomInfo. • Managing live (virtual) and written communication with clients to set expectations and priorities, provide updates on works-in-progress, and present completed products. • Monitoring time spent on client projects and working within budgeted hours to complete work. • Informing senior SalesWorks team members of project progress and proactively identifying potential challenges to completion. • Actively looking for potential signs and opportunities for additional work based on client needs (i.e. account development). • Engaging in continuous product knowledge development to stay apprised of sales technology best practices and capabilities.

• Work with both the FullFunnel team and clients to develop and execute business development strategies • Research and understand target audiences and build and deploy email, social, and calling campaigns to reach and convert those audiences • Cold call prospects to discover and qualify sales opportunities to meet client goals and KPIs • Work closely with Account Director and Operations teams to deliver high-quality sales development services • Deploy prospecting campaigns using tele-prospecting, email, and social channels • Coordinating with Sales Operations on sales enablement initiatives, list and audience building, and campaign deployment