This position is National Remote. You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Care Ambassador in Optum Frontier Therapies will be on the team of an exciting new business serving patients with rare diseases, pharma manufacturers, and providers by dispensing and servicing therapies at the frontier of healthcare. As a new Optum business, we are building on our strengths but also challenging the status quo. We are creating a business that is designed to specifically serve the unique needs of rare disease patient populations and support the emerging therapies, which require enhanced services and new capabilities over traditional specialty pharmacies. Our mission, ‘supporting people with compassion while creating access to therapies at the frontier of health care,’ and vision, ‘that all people, no matter how unique, can access a better tomorrow’ are what drive and motivate us, as part of the larger UnitedHealth Group mission ‘to make the health system work better for everyone. The Care Ambassador will be responsible for responsible for acting as the Single Point of Contact (SPOC) for a portfolio of healthcare providers, customers, and patients. The role is designed to provide solutions regarding product and program-related issues. Additionally, drive patient adherence to therapies and is responsible for onboarding and welcoming the patient to Optum Frontier Therapies. The Care Ambassador develops and builds on long-term effective relationships with healthcare providers, affiliated staff, and support personnel. This role educates the patient, caregivers, and all those involved in a patient’s care plan on program services and solutions. Build trust in the program and long-term relationships. As a Care Ambassador, you will serve patients, providers, pharmacy manufacturers and insurance carriers. You will work with a team of about 40 other Care Ambassadors where you will review daily plans of action for assignments, serve as a first point of contact for patient resolution, handle inbound calls as needed, support and communicate with a diverse patient population, make outbound calls to patient dispenses, triage calls, and attend meetings as needed. You will navigate about 14 programs daily in this position so computer proficiency is a must, as it the ability to handle multiple projects, multitask, prioritize your time, and remain self-motivated. Success in this role is measured by a productivity ranking, timecard accuracy, an average answer speed of under 30 seconds call monitoring quality scores and meeting service level agreements of 85%25 or more for inbound and outbound calls. This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 9:00 pm EST. It may be necessary, given the business need, to work occasional overtime. We offer 8 weeks of training (6 week - long virtual classroom training followed by peer shadowing for 2 additional weeks) during normal scheduled shift of Monday - Friday, 8:00 am - 5:00 pm EST. Primary Responsibilities: - Serves as the Single Point of Contact (SPOC) for patient, caregivers, pharma, and providers. - React with a professional and empathetic demeanor when addressing physician office and patients complaints and concerns. - Identifies the most appropriate, efficient and effective means to streamline communication for healthcare providers with multiple patients in the program. - Thinks critically and strategically to identify and resolve roadblocks for customers in a proactive fashion. - Ensures Service Level Agreements are met by managing workflow and taking ownership of quality customer care. - Supports achievement of program satisfaction. - Develops and maintains productive and effective relationships with physicians, nurses, office managers, and other applicable customers. - Builds trust in and engagement with program services by proactively interacting and promptly following-up on inquiries. - Develops and implements tailored customer support plans, focusing on customer service solutions that improve patient outcomes. - Maintains Customer Improvement focus and provides customers with unique, critical perspective on partnering with the program by laying out a vision for collaboration that positively grows relationship. - Manages inbound and outbound e-mail, phone calls, and faxes for customer service support and follow up. - Demonstrates an understanding of program operations process, the assigned product, and the patient journey. Understands and supports internal processing functions and personnel. - Demonstrates an understanding of the disease state(s), competitors, and health care industry trends. - Collaborates and works closely with management, colleagues, and other departments in the organization. - Demonstrates competency in using information technology, PCs and a variety of databases. - Ability to comprehend and manage any problems that may arise. Using problem solving skills to produce an appropriate resolution for physician offices and patients. - Contributes to the achievement of the goals, objectives, and outcomes of the program by demonstrating knowledge of product, disease state, and program information as it applies to the specific program. - Completes all appropriate training including, but not limited to New Hire Orientation, In-Services, internal training, client provided training and competency assessments. - Maintains patient confidentiality and accurate documentation of calls to and from all parties. - Adheres to all Company policies and standard operating procedures. - Completes special duties or projects as assigned by the leadership. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - High School Diploma / GED OR equivalent work experience - Must be 18 years of age OR older - 3+ years of case/account management, relationship management, customer support or professional customer service experience - Call center experience - Experience with Computers and Windows based programs - Ability to work full-time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 9:00 pm EST. It may be necessary, given the business need, to work occasional overtime Preferred Qualifications: - Valid license, registration and/or certification, in good standing, to practice as a Pharmacy Technician as required by the Board of Pharmacy in the state employed - Specialty Pharmacy experience - Pharmacy Accreditation experience - Work history working in a matrixed environment, and operations environment Telecommuting Requirements: - Ability to keep all company sensitive documents secure (if applicable) - Required to have a dedicated work area established that is separated from other living areas and provides information privacy. - Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service. Soft Skills: - Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. - Ability to comprehend and apply principles of basic math while analyzing data and generating reports. - Ability to apply principles of logical thinking to a wide range of intellectual and practical problems. *All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.38 - $36.44 per hour based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

The Anticoagulation Registered Nurse renders care remotely to CentraCare anticoagulation patients. They work as a valuable member of the interprofessional patient care team, making independent and dependent decisions under the direction of a provider. The Anticoagulation Registered Nurse has mastered technical skill and uses evidence-based interventions in providing age-appropriate care to patients and families. The Anticoagulation Registered Nurse collaborates with other health care team members when the need for assistance is identified. Schedule: - Casual | Minimum of 2 shifts per month | Mostly remote - Day shift | 8am-5pm - No weekends or holidays Pay and Benefits: - Starting pay begins at $33.98 per hour; exact wage determined by years of related experience - Pay range: $33.98 - $50.96 per hour - Casual benefits available: casual PTO plan, wellness reward points, 401(k), employee assistance plan, and employee discounts! Qualifications: - Associate degree required, bachelor's preferred from an accredited school of nursing - 1 year of prior nursing experience required - Registered Nurse (RN) Current licensure in the State of Minnesota required - Basic Life Support (BLS) Current American Heart Association (AHA) BLS Healthcare Provider card per established policy - 1 year of Anticoagulation dosing and monitoring experience preferred - Possess the ability to understand patients’ medical records, physicians’ orders and medication orders to be communicated to patients and hospital staff - Possess the ability to work in a fast-paced environment - Possess effective communication between colleagues, patients, and providers CentraCare has made a commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare is an EEO/AA employer.

Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment. IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments. Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology. This is a Part-time Fully Remote Position. About your team: Interactive Brokers seeks several motivated individuals to join our Application Support Group as a Document Processor to support the New Accounts team. This role will be part of a team building one of the world's strongest brokerage brands. A global enterprise that employs technology in all aspects of its business to generate prudent, controlled growth. The successful candidate will be motivated, have strong initiative, and be analytical and methodical. We offer you a position that will both challenge and reward you. We look forward to reviewing your online application. What will be your responsibilities within IBKR: - Use Chinese language skills to translate documents in Traditional and Simplified Chinese. - Daily processing of institutional and retail client applications. - Reviewing and verifying proof of identity, proof of address, and other documents collected from new account applicants. - Collaborate with other cross-functional teams to assist with account approval and maintenance. - Cross-reference multiple databases and ensure that regulatory aspects of AML and KYC are completed before opening an account - Follow various regulatory requirements and internal policies and procedures. - Correspond with clients, sales representatives and Client service representatives. - Hours: Commit to a minimum of 30 hours per week with flexibility to work up to 40 hours (subject to hours availability). - Weekend Requirement: Minimum 8 hours of availability over the weekend. Which skills are required: - Bachelor's Degree - Excellent command of written and spoken English & Chinese languages - Experience: 2-3 years in Financial Services preferred. Recent graduates with relevant degrees who are motivated and demonstrate the right aptitude will also be considered. - Proficient user of MS Office applications, including advanced Excel skills - Ability to prioritize effectively and multitask - Self-organized team player with an excellent eye for detail To be successful in this position, you will have the following: - Self-motivated and able to handle tasks with minimal supervision. - Superb analytical and problem-solving skills. - Excellent collaboration and communication (Verbal and written) skills. - Outstanding organizational and time management skills. Company Benefits and Perks: IB offers a competitive remuneration package including: - Health, dental, disability and life insurance with 100% premiums covered. - Company RSP contribution matching, Stock incentive plan The anticipated base range for this role is 20.00 CAD to 24.00 CAD hourly, based on skills and experience.

As a Remote Bilingual Scheduling Specialist at Community Health Systems (CHS) - Patient Access Center, you’ll play a vital role in quality healthcare, building enduring relationships with our patients, and providing value for the people and communities we serve. Our team members enjoy a robust benefits package including: - Paid Time Off (PTO) - Comprehensive Health Benefits - Medical, Dental & Vision - 401k with company match - Tuition reimbursement The Bilingual Scheduling Specialist is responsible for supporting scheduling functions across assigned hospitals, clinics, or centralized patient access centers and will be the first point of contact for patients. This focuses on managing patient appointment scheduling, helping with general patient needs, and accurately communicating patient needs to the clinical staff through centralized call center operations. The Scheduling Specialist ensures communications and appointments are accurate, timely, and compliant with organizational policies while fostering effective communication with clinicians, patients, and leadership. The ideal candidate will be bilingual in English and Spanish. - Completes accurate patient appointment scheduling across multiple clinics, depending on assignment. - Receives inbound communication from clinicians, patients, and staff via phone, text, email, and/or call center platforms to address scheduling needs, and handle urgent or emergent requests. - Assesses caller needs to identify urgent clinical matters for immediate warm transfer to clinic staff. For non-urgent requests (refills, clinical questions), accurately documents and route communications to the appropriate staff via the EMR. - Verifies patient demographics and insurance information, ensuring compliance with applicable requirements. - Research patient requests within the medical record, provide necessary information, and resolve inquiries effectively while maintaining patient confidentiality. - Monitors EMR in-baskets, call center systems, and related technology (as needed) to manage communication workflows effectively. - Provides timely and professional service to patients, providers, and facility staff, ensuring positive experiences and adherence to standards. - Bilingual in English and Spanish - Performs other duties as assigned. - Complies with all policies and standards. - This is a fully remote opportunity. Qualifications - H.S. Diploma or GED required - Bachelor's Degree in Healthcare Administration, Business Administration, or a related field preferred - 1-3 years of experience in scheduling, operations, or healthcare administration required - 1-3 years of experience in physician/provider scheduling, patient appointment scheduling, or call center operations - Bilingual in English and Spanish Knowledge, Skills and Abilities - Proficiency in scheduling software, EMR systems, and Microsoft Office Suite. - Excellent verbal and written communication skills with strong customer service orientation. - Delivers prompt, courteous, and knowledgeable support to customers. - Strong problem-solving skills and attention to detail. - Ability to manage multiple priorities in fast-paced hospital, clinic, or call center environments. - Knowledge of healthcare industry standards, patient confidentiality, and compliance protocols. We know it’s not just about finding a job. It’s about finding a place where you are respected, valued and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged and career advancement is possible. Community Health Systems is one of the nation's leading healthcare providers. With healthcare delivery systems in 36 distinct markets across 14 states, CHS operates 69 affiliated hospitals with more than 10,000 beds and approximately 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, imaging centers, cancer centers, and ambulatory surgery centers. This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for any employer.