As a Remote Bilingual Scheduling Specialist at Community Health Systems (CHS) - Patient Access Center, you’ll play a vital role in quality healthcare, building enduring relationships with our patients, and providing value for the people and communities we serve. Our team members enjoy a robust benefits package including: - Paid Time Off (PTO) - Comprehensive Health Benefits - Medical, Dental & Vision - 401k with company match - Tuition reimbursement The Bilingual Scheduling Specialist is responsible for supporting scheduling functions across assigned hospitals, clinics, or centralized patient access centers and will be the first point of contact for patients. This focuses on managing patient appointment scheduling, helping with general patient needs, and accurately communicating patient needs to the clinical staff through centralized call center operations. The Scheduling Specialist ensures communications and appointments are accurate, timely, and compliant with organizational policies while fostering effective communication with clinicians, patients, and leadership. The ideal candidate will be bilingual in English and Spanish. - Completes accurate patient appointment scheduling across multiple clinics, depending on assignment. - Receives inbound communication from clinicians, patients, and staff via phone, text, email, and/or call center platforms to address scheduling needs, and handle urgent or emergent requests. - Assesses caller needs to identify urgent clinical matters for immediate warm transfer to clinic staff. For non-urgent requests (refills, clinical questions), accurately documents and route communications to the appropriate staff via the EMR. - Verifies patient demographics and insurance information, ensuring compliance with applicable requirements. - Research patient requests within the medical record, provide necessary information, and resolve inquiries effectively while maintaining patient confidentiality. - Monitors EMR in-baskets, call center systems, and related technology (as needed) to manage communication workflows effectively. - Provides timely and professional service to patients, providers, and facility staff, ensuring positive experiences and adherence to standards. - Bilingual in English and Spanish - Performs other duties as assigned. - Complies with all policies and standards. - This is a fully remote opportunity. Qualifications - H.S. Diploma or GED required - Bachelor's Degree in Healthcare Administration, Business Administration, or a related field preferred - 1-3 years of experience in scheduling, operations, or healthcare administration required - 1-3 years of experience in physician/provider scheduling, patient appointment scheduling, or call center operations - Bilingual in English and Spanish Knowledge, Skills and Abilities - Proficiency in scheduling software, EMR systems, and Microsoft Office Suite. - Excellent verbal and written communication skills with strong customer service orientation. - Delivers prompt, courteous, and knowledgeable support to customers. - Strong problem-solving skills and attention to detail. - Ability to manage multiple priorities in fast-paced hospital, clinic, or call center environments. - Knowledge of healthcare industry standards, patient confidentiality, and compliance protocols. We know it’s not just about finding a job. It’s about finding a place where you are respected, valued and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged and career advancement is possible. Community Health Systems is one of the nation's leading healthcare providers. With healthcare delivery systems in 36 distinct markets across 14 states, CHS operates 69 affiliated hospitals with more than 10,000 beds and approximately 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, imaging centers, cancer centers, and ambulatory surgery centers. This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for any employer.

• Utilize our specialized care management software to call Medicare patients with 2 or more chronic conditions (Diabetes, CHF, Chronic Pain, COPD, etc.) on a monthly basis • Build and maintain rapport with patients to help coach them to improved health through SMART goals and education on self-management strategies • Implement and improve the Plan of Care by updating medications, appointments due, biometrics, symptoms, and interventions made • Connect the patient with community resources as needed, including transportation, personal care needs, prescription/DME assistance, social services, etc. • Conduct Transitional Care Management activities to high risk patients discharged from the hospital and the ER to reduce unnecessary readmissions. • Close care gaps by encouraging and assisting with preventive care measures, i.e. annual well visits, vaccines, cancer screens, follow-up/specialist appointments, etc.

Inizio Engage has a long-standing partnership with a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses. To deliver virtual or telephonic educational support to identified patients, and caregivers, in the field of a designated disease state in order to meet all relevant standards as set by the company and Clinical Manager.  This is your opportunity to join Inizio Engage and represent a top biotechnology company!  What’s in it for you?  - Competitive compensation - Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and paternity leave benefits, employee discounts/promotions - Employee discounts & exclusive promotions - Recognition programs, contests, and company-wide awards - Exceptional, collaborative culture - Best Places to Work in BioPharma (2022, 2023, & 2024) - Certified Great Place to Work (2022, 2023, 2025) ​ What will you be doing?  -  To provide inbound/outbound non-promotional disease state related educational support to identified customers as directed by the client company - To present virtual educational programs to Patients/Caregivers in accordance with client procedures - Conducting inbound/outbound medication adherence support to patients and or caregivers - Collecting demographic data and disposition for product, sample, reimbursement services and literature fulfillment - To maintain excellent quality and superior customer service while adhering to program talking points or scripts - To only use approved materials provided by Inizio or by the client, without changing, copying or distributing the materials - To attend and complete all training courses and related competency assessments that Inizio requires, to an appropriate standard and within a specified timeframe - Develop and strengthen relationships with key customers - To facilitate the development and provision of services across multiple healthcare sectors, as determined by the Client or Inizio - Complete all required administrative responsibilities in a timely manner. Some of these could include but are not limited to; daily computer updates, weekly summary of activity reports, emails and time reporting - Attend virtual meetings, as required, to keep abreast of plans, activities and developments and to exchange knowledge and experience within the Patient Solutions team - Maintain all company equipment and materials in accordance with company instructions - Comply with all Inizio Policies and Procedures, along with all Client Policies and Procedures as required. - Perform other duties as requested.   What do you need for this position?   -  Current US RN License - Associates Degree/Bachelors/BSN or equivalent work related experience - Preferred minimum of 3 years’ experience working in a specific disease state or related field - Demonstrate effective and professional communication - Excellent interpersonal skills with pleasant telephone manner and articulate phone voice - Competency with Call Center Telephone Technology - Demonstrable organizational skills - A self-starter with high personal motivation - Ability to manage multiple tasks - Evidence of continual professional development and a desire to update professional knowledge base regularly - Must have stable, reliable, high speed home internet. - Must have a designated separate home office space that is quiet and away from distractions - Ability to join frequent meetings and calls without disruption or disconnecting About Inizio Engage Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need. We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them. To learn more about Inizio Engage, visit us at: https://inizio.health/ Inizio Engage is proud to be an equal opportunity employer. Individuals seeking employment at Inizio are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Inizio will consider for employment qualified applicants with arrest and conviction records. Inizio Engage is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however, only qualified candidates will be considered.

This is a 100% Mobile position that requires our LVN to drive throughout the South LA and Central LA areas with areas including but not limited to SAN GABRIEL, BELL, SOUTH GATE, LONG BEACH, WEST HOLLYWOOD, LINCOLN HEIGHTS, SAN PEDRO, MONTEBELLO etc. Compass Palliative Care is looking for a professional, driven, and experienced Licensed Vocational Nurse (LVN) to see patients in their homes and provide the following care: - Monitor and report any changes in clients' condition to the appropriate healthcare professionals. - Document all care provided and maintain accurate medical records. - Follow established care plans and assist with implementing therapeutic interventions. - Provide emotional support and companionship to clients. Previous experience as an LVN in Hospice or in a similar role is preferred but not required. - Knowledge of basic medical terminology and procedures. - Ability to follow instructions and work independently with minimal supervision. - Excellent communication skills - Compassionate and patient demeanor when working with individuals with special needs. - Strong organizational skills to keep track of clients’ medical documentation. - Must have a valid driver’s license, car insurance, and willingness to drive throughout the South Los Angeles. This is a per diem position. Compensation for this role will be a flat fee of $35 per patient seen. Job Type: Part-time Benefits: Flexible schedule Work Location: On the road