About us We’re a fast-growing startup rethinking how back-office work gets done in financial services. Our first product helps automotive lenders resolve insurance claims more effectively, delivering better outcomes for both lenders and consumers through automation and AI. Small improvements can unlock significant value for our customers. Along the way, we’ve helped consumers avoid millions in debt. We’re an early stage venture-backed startup and scaling quickly. We're intentional and focused on solving real problems for our customers. Our headquarters is located in New York City, NY — this role would be remote. We’re backed by leading investors including 81 Collection, Better Tomorrow Ventures, and Capital One Ventures. https://www.linkedin.com/company/startwithlevel/ The Role We’re seeking an experienced Auto Total Loss Staff Appraiser to join our growing team. In this role, you’ll apply deep automotive valuation and appraisal expertise to negotiate and drive stronger claim outcomes across our platform. You’ll review vehicle valuations, assess total loss and related claim scenarios, identify opportunities to improve settlement accuracy, and partner closely with operations, product, and engineering to shape smarter workflows and tooling. This role is ideal for someone who combines strong appraisal judgment with a practical, systems-oriented mindset and is excited to help modernize claims operations through technology. Key Responsibilities - Review and evaluate vehicle appraisals, valuations, and supporting documentation for automotive total loss claims - Apply expertise in negotiating, ACV, market valuation, comparable vehicle analysis, condition adjustments, and appraisal methodology - Partner with claims specialists and other internal teams to support dispute resolution and negotiation strategy - Identify patterns in carrier valuations and help develop operational strategies - Utilize our platform and internal tools to document findings, track outcomes, and drive process improvements - Collaborate with product and engineering teams to refine appraisal workflows, valuation logic, and decision-support tools - Build and maintain effective working relationships with carriers, adjusters, appraisers, and third-party administrators Required Qualifications - Active adjuster and/or appraiser license required - 3+ years of experience in automotive claims, vehicle appraisal, or total loss valuation - Strong expertise in a mix of: - Automotive appraisal - Total loss valuation review - ACV (Actual Cash Value) methodology - Comparable vehicle and market analysis - Condition adjustments and valuation dispute support - Clear understanding of valuation reports, carrier appraisal processes, and common methodologies used in auto claims - Strong communication skills - Excellent judgment and attention to detail - Comfort working with technology and learning new systems quickly - Awareness of state-specific insurance regulations and compliance requirements relevant to vehicle appraisal and claims handling Preferred Qualifications - Public adjuster license - Experience working directly with insurance carriers, TPAs, or lenders in an appraisal or valuation capacity - Familiarity with claims management systems, valuation tools, and automation platforms - Experience supporting appraisal disputes, supplements, or settlement negotiations - Background in insurtech or technology-forward operations What Sets This Role Apart You won’t just be reviewing valuations — you’ll be helping define how appraisal expertise gets embedded into a modern claims infrastructure. Your judgment can directly influence how we build smarter tools, improve carrier outcomes, and create a more scalable, technology-enabled approach to automotive claims. This is an opportunity to bring deep industry expertise into a fast-moving environment where your feedback shapes both day-to-day operations and long-term product direction. Role Requirements - Travel: Up to 25% travel required, which may include office meetings, onboarding, and other in person functions. - Schedule: This is a dynamic environment and may require flexibility beyond traditional 9–5 hours. You’ll need to adapt to varying time zones and urgent claim deadlines - Hybrid Work: We strive to foster a flexible working environment that supports high-quality work. Team members are expected to collaborate intentionally to plan meaningful and effective in-office time when applicable - Remote Work Setup: Reliable high-speed internet connection (minimum 50 Mbps) and quiet, professional workspace for calls with clients and partners - Security: Ability to maintain secure handling of sensitive claim data meeting our security standards - Communication: Must be responsive during core business hours with ability to manage asynchronous communication across multiple channels - Self-Direction: Strong ability to work independently, prioritize competing demands, and thrive in an ambiguous environment where processes are still being defined - Background Check: Must pass a background check and demonstrate clean driving record for travel requirements Compensation & Benefits - Competitive salary and meaningful equity - Health, dental, and vision insurance - 401k - Unlimited PTO and flexible hours - New equipment to support your best work - Regular off-sites and team travel budget to get together in person - The opportunity to play a foundational role in shaping both the product and the company - Professional development in both insurance and technology domains 📍 HQ in NYC. Satellite claims office near Nashville, TN. Distributed team.

• Conducting phone calls to verify information provided by clients or other relevant parties, ensuring accuracy and compliance with insurance policies • Establishing and nurturing long-term working relationships with insurance agencies, brokers, and other stakeholders to facilitate smooth information verification processes • Performing data entry tasks accurately and efficiently to record verified information into databases or management systems • Providing reports to managers regarding the progress of verification tasks, highlighting any discrepancies or issues encountered during the process • Taking ownership of assigned verification projects while collaborating effectively with team members to ensure seamless workflow and achievement of team goals • Maintaining a high level of professionalism during phone interactions to uphold the company's reputation and foster positive relationships with clients and partners • The Insurance Verification Specialist will report to the Team Lead or Manager within the Business Insurance Department

Overview We are in the business of home ownership and are looking for a Title Examiner who will find a career home with us. This non-exempt role is for someone who enjoys working independently in a fast-paced environment as you will be responsible for searching for public records and examine titles to determine the legal condition of primarily residential property title. What you will do Researching properties and resolving issues - Perform title examination and examine the chain of title for a wide range of title orders, primarily residential - Abstracts and analyzes records such as mortgages, liens, judgments, easements, vital statistics, and plat and map books to determine both ownership and legal restrictions and to verify legal description of property and completeness of records - Resolves most issues such as missing information, incomplete, inaccurate or contradictory information contained in the title documentation - Prepares initial title commitment documentation based on the application of procedural guidelines Strong attention to detail - Prepares and reviews reports for accuracy - Copy or summarize recorded documents that affect the condition of title to the property - May provide underwriting interpretation within established guidelines What you will bring - High School Diploma or Equivalent - 5+ years experience of searching and examining experience with refinance and resale transactions, California experience required - Strong customer service focus - Proficient typing (55 WPM) If you have transferrable skills and feel like you would be a good fit, please don’t hesitate to apply! What we offer - Competitive payrates based on skills and experience - Extensive benefits package: Medical, dental, vision, HSA, mental health programs, Employee Assistance Program, short term disability, voluntary insurance (LTD, auto, home, life, legal, pet, identify theft), employee discounts - Rest and relaxation: Paid holidays and generous PTO based on tenure - Community and Philanthropy: Paid volunteer time - Paid Maternity and Parental Leave - Contribute to your future: 401K plan and robust continuous learning opportunities - Work Perks Program: Access to discounts that help save money in your daily life Is this the ideal location for you? Mortgage Connect is committed to offering a flexible work environment for this role. This is a remote role, meaning you have the flexibility to work from home. (Remote work is subject to Mortgage Connect’s remote work policy and business needs.) Who we are Mortgage Connect is a national mortgage service provider specializing in assisting mortgage lenders with a multitude of services they need in connection with a loan. Our entrepreneurial mindset allows us to differentiate ourselves in the market through continuous improvement and innovation, as well as our diversified suite of product offerings. Our people are driven and committed to our cultural values we call “The 5C’s”: Connect, Collaborate, Communicate, Care, and Celebrate. We take these seriously and coming on board with us means you agree to adopt these values in your everyday work life with us. All onboarding employees will be required to complete a pre-employment background check and drug screening. We are an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Mortgage Connect is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR@mortgageconnectlp.com

Overview We are in the business of home ownership and are looking for a Title Examiner who will find a career home with us. This non-exempt role is for someone who enjoys working independently in a fast-paced environment as you will be responsible for searching for public records and examine titles to determine the legal condition of primarily residential property title. What you will do Researching properties and resolving issues - Perform title examination and examine the chain of title for a wide range of title orders, primarily residential - Abstracts and analyzes records such as mortgages, liens, judgments, easements, vital statistics, and plat and map books to determine both ownership and legal restrictions and to verify legal description of property and completeness of records - Resolves most issues such as missing information, incomplete, inaccurate or contradictory information contained in the title documentation - Prepares initial title commitment documentation based on the application of procedural guidelines Strong attention to detail - Prepares and reviews reports for accuracy - Copy or summarize recorded documents that affect the condition of title to the property - May provide underwriting interpretation within established guidelines What you will bring - High School Diploma or Equivalent - 5+ years experience of searching and examining experience with refinance and resale transactions, California experience required - Strong customer service focus - Proficient typing (55 WPM) If you have transferrable skills and feel like you would be a good fit, please don’t hesitate to apply! What we offer - Competitive payrates based on skills and experience - Extensive benefits package: Medical, dental, vision, HSA, mental health programs, Employee Assistance Program, short term disability, voluntary insurance (LTD, auto, home, life, legal, pet, identify theft), employee discounts - Rest and relaxation: Paid holidays and generous PTO based on tenure - Community and Philanthropy: Paid volunteer time - Paid Maternity and Parental Leave - Contribute to your future: 401K plan and robust continuous learning opportunities - Work Perks Program: Access to discounts that help save money in your daily life Is this the ideal location for you? Mortgage Connect is committed to offering a flexible work environment for this role. This is a remote role, meaning you have the flexibility to work from home. (Remote work is subject to Mortgage Connect’s remote work policy and business needs.) Who we are Mortgage Connect is a national mortgage service provider specializing in assisting mortgage lenders with a multitude of services they need in connection with a loan. Our entrepreneurial mindset allows us to differentiate ourselves in the market through continuous improvement and innovation, as well as our diversified suite of product offerings. Our people are driven and committed to our cultural values we call “The 5C’s”: Connect, Collaborate, Communicate, Care, and Celebrate. We take these seriously and coming on board with us means you agree to adopt these values in your everyday work life with us. All onboarding employees will be required to complete a pre-employment background check and drug screening. We are an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Mortgage Connect is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR@mortgageconnectlp.com