Role Description DCi is seeking a Designer to help us create unforgettable, brand-driven experiences. From local to global, personal to public, trendy to timeless; we design events that deliver impact and elevate brands. As part of our team, you’ll turn ideas into dynamic experiences through creativity and collaboration. At DCi, you’ll find a supportive, team-oriented environment with approachable leadership and a culture that values innovation plus a dog-friendly office that makes work a little more fun! Primary Objectives of Position: - The Designer’s focus is to keep DCI on the cutting edge of design making DCI the most creative DMC and building upon its industry reputation for outstanding design. - The position is responsible for creating and producing event design for the company. Major Areas of Accountability: - Creatively design, price and create décor-related proposals. - Continuously be on the cutting edge of design, incorporating fresh and new ideas into proposals. - Responsible for the creation of, redesign, revisions or additions of events/proposals considering all design aspects. - Collaborate with team members to offer expertise in design and creativity. Key elements of Designer understanding and knowledge: - Décor including linens, florals, chairs, lounge furniture, etc. - Lighting. - Big picture: ensuring the event is cohesive as it relates to the overall program & budget. - Ability to diagram event layouts. - Production elements, entertainment, staging, etc. - Redirect clients with creative solutions for lower cost alternatives when necessary. - Continuously looking for ways to increase revenue, upselling when possible. - Complete working knowledge of strategic design partner inventory items. - Profitability: must understand and manage profitability of the décor aspect of the program. - Pre-site any venues or hotels as needed for décor-driven events. - On Site Designer at client presentations with Account Executive when requested/needed. - Coordinate and execute décor site setups as needed/requested by Account Executives. - On Site Designer at events to assist the Account Manager when needed/requested. Vendor Partnerships: - Establish new and maintain great partnerships/relationships with all vendors. - Actively seek out new vendors and discuss with current partners new, creative, cutting-edge products. - Obtain décor vendor pricing for various locations as needed. - Negotiate best prices/inclusions to keep offerings fresh and different from competitors. - Maintain and currently update costing for décor-related vendors in all cities we service. - Obtain volume discounts with décor-related vendors when possible. - Create and maintain Style Sheet Library including themed style sheets and new theme ideas. Qualifications - Bachelor's degree, or equivalent experience, in related field such as the DMC or event planning industries. - 2+ years related experience in DMC, hotels, event planning or within related creative industry. - Creative thinker, with an innate creative thought process. - Strong communication, presentation and customer service skills. - Effective time management. - Works well under pressure and meets all deadlines. - Must be able to effectively multitask, have very strong interpersonal and organizational skills. - Ability to interface effectively with personnel critical to ensure the efficient development of a proposal. - Ability to prioritize workload. - Flexibility and teamwork a must. - Motivated and forward thinking. - Ability to cultivate relationships with various levels of employees, vendors and clients. Benefits - Paid Time Off & Holidays. - 401(k) with Company Match (eligibility applies). - Medical, Dental & Vision Coverage. - Flexible Spending Accounts (FSA, DCFSA) & Health Savings Account (HSA). - Team Bonding Events & Wellness Classes. - …and so much more!

• Define the data culture within Modal • Work on zero-to-one projects impacting product direction • Collaborate with product and engineering teams on feature launches • Perform complex analyses to inform decisions • Ensure understanding of new features' impact on users

• Build a personal working relationship with client teams • Assist clients with setting up and navigating our solution • Set & track clear milestones for the clients • Review client’s complaints and concerns • Maintain a detailed understanding of our products and services • Build new success cases for driving conversational commerce • Optimize existing processes within the company • Create a streamlined reporting infrastructure

• Partner with Sales to develop and execute deal strategies for complex, high-value customer opportunities, ensuring alignment to customer needs and business objectives • Lead cross-functional collaboration across Sales, Service, Finance, Pricing, and Contracts to drive timely and effective deal execution • Coach Sales on development of accurate, complete, and optimized quotes within Oracle CPQ, ensuring alignment to pricing structures and business rules • Partner with Pricing and Finance to support financial analysis and ensure deals align to margin expectations, financial targets, and organizational guidelines • Ensure deal governance and compliance by reviewing deal structures for accuracy, completeness, and adherence to standard processes and approval frameworks