Conversational commerce made simple.
Business Designer
Location
United Kingdom
Posted
75 days ago
Salary
0
Seniority
Mid Level
Job Description
Business Designer
modal
• Build a personal working relationship with client teams • Assist clients with setting up and navigating our solution • Set & track clear milestones for the clients • Review client’s complaints and concerns • Maintain a detailed understanding of our products and services • Build new success cases for driving conversational commerce • Optimize existing processes within the company • Create a streamlined reporting infrastructure
Job Requirements
- 2-3 years of experience in a customer success position
- Exceptional ability to communicate and foster positive business relationships
- Project management skills
- Empathy, accountability, and personal organization
- Background in E-Commerce, Online-Marketing, Marketing-automation, Customer service, Chatbots or similar
- Speak English fluently & another European language would be awesome
- Very good and quick technical understanding of software tools and how they work
Benefits
- Invest deeply in your development
- Compensate you well
- Ensure this is the single best work experience of your life
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