• Implementation of Data Domain, Avamar, IDPA solutions for clients • Test and validate Dell DPS products with Abtech’s StorTrust DR cloud • Pre/post-sales support for Abtech’s StorTrust DR cloud

• Provide professional equipment commissioning, troubleshooting, analysis, site acceptance and customer support services for a complete range of ESS Technologies products. • Commission equipment at customer’s facility as required. • Provide customer remote support for troubleshooting, analysis, and solving complex inquiries from customers. • Deepen the understanding of products, customers, goals, organization, and business strategies, evaluating systems and processes, and identifying improvement needs. • Design, develop and implement equipment control systems and subsystems for multiple simultaneous projects following established design standards and practices. • Incorporate standard control designs and ancillary subsystems to efficiently design and manufacture in a manner that meets project requirements and facilitates safe, productive startup, operation, maintenance and troubleshooting of equipment using established design standards. • Commission equipment, including final acceptance, prior to shipment. • Provide satisfactory field support which will includes travel to customer locations up to 80% to ensure satisfactory operation of machines, production support, and training. • Meet ESS Technologies quality standards while maintaining working knowledge of relevant technologies and best practices. • Provide direction to electrical, assembly, and service as required for execution of designs. • Develop and implement processes that improve manufacturing production and deliver quality outputs. • Meet project Quality Plan requirements and project schedules for controls. • Attend all department and process driven meetings. • Contribute as a member of a team of design professionals to achieve project, department, and company goals. • Creating or modifying existing simulations for modifications to existing ESS Technologies equipment. • Build professional skill through continued training, education, and networking events. • Perform other related duties as assigned by management.

• Troubleshooting PC and Mac issues via remote login or occasional onsite visits • Troubleshooting Microsoft Office 365 and Google Suite issues • Updating client IT documentation and tickets • Contacting vendors on behalf of clients • Securely deleting data on hard drives • Resolving malware and virus issues on Macs and PCs • Ticket routing and escalation to Level 2 and Level 3 support

• Define and support the development of new products and systems for electrical infrastructure and digital substations • Develop algorithms to support measurement product development • Drive advanced standardization initiatives in the field of power and high-current systems • Work closely with R&D and Marketing teams to deliver practical, market-aligned solutions • Translate theoretical concepts and industry standards into efficient, scalable product implementations • Provide technical leadership across system design, research, and development activities