Who We Are: Being naked is the #1 most sustainable option. We're #2. Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it. We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this, this, and this. None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong. And starting right now, we want to do all that with you. What You’ll Do: - Provide consistently magical customer service across all customer service channels - Deliver an excellent customer experience through a customer-first mindset to build long-term, loyal client relationships - Consistently meet and exceed performance goals - Be able to wear many hats (stylist, friend, personal assistant) when helping our customers shop for their next favorite item - Know our shipping, fulfillment, and returns procedures inside and out to help process all customer orders as efficiently as possible - Share customer and product feedback with internal teams such as Merchandising, Operations, and Product Development - Get to know the ins and outs of all aspects of the business and gain exposure to different teams Who You Are: - Smart, incredibly organized, and driven towards excellence - Passionate about Reformation’s mission and products - An incredibly friendly person who loves interacting with people and never loses their cool - Possess a high degree of empathy, judgment, patience, and level-headedness to communicate and apply our policies - Positive and willing to take on any task, big or small - Strong communication skills across all customer service channels, including email, text, and chat - Able to meet deadlines consistently while juggling multiple tasks; excellent with time management - Flexible and able to work in a constantly changing environment - Productive, focused work style to successfully meet case volume expectations Extra Credit: - Prior experience on an e-commerce customer service team - Proficiency with Kustomer and Google Suite Availability: The Reformation customer shops 24/7 around the globe. You must be willing and available to take on occasional rotating shifts in the evening, early morning, and on weekends. - Part-Time: 8–29 hours/week, with occasional weekend shifts required - Full-Time: 32–40 hours/week, with occasional weekend shifts required Flexible availability is especially important—we’re looking for team members who can help us deliver exceptional service when our customers need us most. Compensation: At Reformation, we believe in transparency and equity when it comes to compensation. For this role, the anticipated wage for this position is $17.60 - $18.65 per hour, depending on a variety of factors, including but not limited to location, relevant experience, skills, qualifications, and internal compensation equity. This role may also be eligible for an annual discretionary bonus based on a range of factors, including company performance, department goals, and individual contributions. Bonus amounts and eligibility are not guaranteed and are determined at the company’s discretion. Please note that compensation decisions are made thoughtfully and may vary from the listed range to reflect individual circumstances and evolving business needs. Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation. Benefits & Perks: - Eligible employees get employer-sponsored private medical, dental, and vision insurance, as well as commuter benefits to help support your travel to and from work. - We offer competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees. - We offer retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned (fancy way to say sustainable) funds. - We’re a mission-based company with offices in LA, NYC and London, as well as a global retail team, which means you’ll get to collaborate with people all around the world. - You’ll get access to fertility care support through Carrot, and up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment. - We care about the causes our employees care about so we donate to community efforts on a yearly basis. - We offer a clothing discount, culture events (like our annual Ref Values week and Volunteer Time Off), you know, all the meaningful and fun stuff! Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws. If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what you need to show up as your best self. Still don’t know if you should apply? We get it—studies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we’re all about growth, not gatekeeping. If you’re passionate about the role and excited about making fashion more sustainable, we’d love to hear from you. If this role doesn’t totally excite you, consider applying to our general application. Want some more?! - Sustainability, Forbes, Fast Company

• Responding to client inquiries with professionalism and care • Coordinating bookings, reservations, and scheduling requests • Maintaining accurate records and data entry • Delivering a seamless, positive client experience • Communicating with clients via phone, email, or text

Job title: Customer Care & Support Specialist (m/f/d) – EV Charging Location: Germany (remote) Job reference #: 33220 Contract type: Permanent Language requirements: German (native or C1) and English (C1). Italian is a plus. Plenitude On The Road (POTR) is looking for a motivated Customer Care & Back Office Specialist to support our daily operations in the fast-growing electric vehicle charging industry. Part of the Eni Group, POTR is a leading charging infrastructure operator in Italy and is rapidly expanding across Germany, Austria, Switzerland, France and Spain. You will be part of the Germany & Austria Region (DAT), based in Germany, with occasional meetings at POTR headquarters in Italy and at regional offices in Germany and Austria. In this role, you will contribute to customer operations, back-office processes and internal coordination with technical, operational and business development teams. You will also support project-related activities and ensure high-quality customer communication and documentation, particularly for German-speaking users. This position offers an excellent opportunity for someone at the beginning of their career who is keen to gain experience in customer operations, e-mobility and energy infrastructure. The role requires excellent verbal and written communication skills in German, as well as very good verbal and written skills in English. Knowledge of Italian and other European languages will be considered an advantage. About Plenitude On The Road S.R.L. Plenitude On the Road is Plenitude’s dedicated company for electric mobility, playing a central role in the transition to sustainable transportation across Europe. It focuses on expanding electric vehicle (EV) charging infrastructure and provides certified electricity from 100% renewable sources, guaranteed by European origin certifications. Operating both as the owner and manager of its charging network and as a service provider for EV users, Plenitude On the Road ensures a seamless, reliable and sustainable charging experience. With a rapidly growing presence, Plenitude On the Road is active in eight countries - Italy, France, Germany, Austria, Switzerland, Spain, Slovenia and Romania - and is expanding into Greece, Portugal, Croatia and Serbia. We install charging stations, manage the network and offer comprehensive e-mobility services, helping shape the future of clean transportation across Europe. Become part of a global energy tech company committed to achieving carbon neutrality by 2050. We invest in people’s growth and innovation. We foster continuous learning, value diversity and inclusion and promote flexible work arrangements with a strong focus on well-being and work-life balance. Main responsibilities: Customer Care Coordination - Monitor the performance and quality of the external customer support hotline - Review and continuously improve German‑language customer communication and documentation - Closely cooperate with the Customer Care team in Milan to ensure alignment on processes, responses and service quality - Analyse recurring customer issues and support improvements in customer service processes - Organise, monitor and coordinate end‑customer activities at points of sale (charging locations), providing feedback and insights to relevant internal departments Back Office Operations - Support customer account management and related administrative activities - Maintain and update data in internal systems and CRM tools - Review and verify invoices from Distribution System Operators (DSOs) and electricity suppliers Invoice & Financial Administration - Create purchase orders in the ERP system and support the Delivery and AFC teams with invoice validation - Support internal processes related to invoice verification and documentation - Assist with financial evaluations related to offers, invoices and budgets - Coordinate invoice‑related topics with the Back Office team in Milan and the Operations team Business Development Support - Support the Business Development team with operational and financial processes related to charging site partnerships - Review and verify invoices from hosts (landowners / leasing partners) for charging locations - Calculate variable land lease payments based on contractual agreements and charging volumes - Prepare invoices for B2B customers where applicable - Support the calculation of volume‑based rebates or discounts for B2B customers in line with contractual agreements Project & Engineering Support - Support the Engineering (ENG) team with project coordination activities - Maintain and update project activities in the Monday project management tool - Assist with tracking project progress and ensuring accurate and complete documentation Process Improvement - Identify recurring operational or customer service issues and contribute to continuous process improvement - Support the optimisation of internal workflows and documentation Skills and experience required: - Bachelor’s degree in Business Administration, Energy Management, Communications or a related field (or comparable training) - Initial experience in customer operations, administration, financial support or project coordination is an advantage - Experience with SAP for invoice verification is an advantage - Familiarity with project management tools (e.g. Monday) is a plus - Experience with CRM or ticketing systems is beneficial - Good knowledge of Microsoft Office and/or Google Workspace - Interest in financial monitoring and evaluations - Interest in e‑mobility, EV charging infrastructure or the energy sector - Strong organisational skills with a high level of attention to detail - Ability to coordinate tasks across different teams and stakeholders - Proactive and structured working style - Customer‑oriented mindset - Languages: German (native or C1) and English (C1). Additional European languages, such as Italian, are a plus What we offer: If you are interested in joining our team, we can offer a challenging opportunity within one of the most ambitious EV charging network developments in the DAT area. This opportunity will allow you to: - Be part of a dynamic team of skilled EV experts - a highly qualified group capable of transferring a wide range of skills in the short term to help you become an expert in e-mobility - Work on diverse, unique and challenging projects - Interact with multiple international stakeholders, with a high degree of interdisciplinarity - Access learning opportunities designed to enhance practical skills and business knowledge - Contribute to a more sustainable future and make a real impact on daily mobility - Enjoy a competitive market salary and a company car, also available for private use How to apply: Applications are only accepted through our online application system Please upload your CV in English About Eni Eni is a global energy company operating in 61 Countries, with over 30,000 employees. Originally an oil & gas company, it has evolved into an integrated energy company, playing a key role in ensuring energy security and leading the energy transition. Eni's goal is to achieve carbon neutrality by 2050 through the decarbonization of its processes and of the products it sells to its customers. In line with this goal, Eni invests in the research and development of technologies that can accelerate the transition to increasingly sustainable energy. Renewable energy sources, bio-refining, carbon capture and storage are only some examples of Eni's areas of activity and research. In addition, the company is exploring game-changing technologies such as fusion energy – a technology based on the physical processes that power stars and that could generate safe, virtually limitless energy with zero emissions. Working at Eni At Eni we believe in enterprising people, capable of making a difference and making their contribution with passion and innovation, to respond to the global challenges of the energy transition. For us, the skills and attitudes of each individual, continuous training, and diversity and inclusion are fundamental. We promote flexible ways of working with particular attention to well-being, welfare and work life-balance. Eni will evaluate applications considering plurality and diversity as sources of enrichment. If your application is assessed to be among those most in line with the required profile, you will be contacted to continue the selection process. Whatever your ambition, at Eni you can find the tools to make it happen. Energy for action takers #LI-EIRL #LI-PLU1

The primary mission of the Executive Customer Service Representative is to maintain a high standard of one-on-one full resolution customer service. The specialist will be responsible for efficient, professional communication with customers contacting any Senior Management Team member, inclusive of the CEO’s office. Inquiries may be highly complex and/or sensitive in nature. Customer base consists of leisure, corporate, insurance replacement, small business, high profile Hertz accounts, VIP customers, and/or all levels of Hertz personnel. Communication may be handled via phone, email, postal mail, or through Social Media platforms. This is an entry level position with high visibility and various levels of core business knowledge, which provide a solid foundation for future growth within the organization. What You’ll Do: - Utilize all resources materials to document and resolve customer inquiries - Communicate and follow up with customers to full resolution - Maintain documentation of all contacts, research, resolution, and follow up when necessary, with all inquiries - Follow up in timely manner to ensure resolution was met and customer has been notified - Maintain complete professionalism in all communication with anyone contacting a Senior Management Team member/Executive Office in Estero, FL - Must be capable of multi-tasking - Must be a demonstrated self-starter - Cooperate with Management in maintaining goals and objectives - Criminal background check due to access of Personal Identifiable Data (PID) - For internal employees, all employees’ files will be reviewed and approved by management for acceptable performance and attendance before final acceptance of their application What We’re Looking For: - High School Diploma or GED Required - Must have previous Call Center or Customer Relations experience (applicable to internal candidates) - Prior call center and customer service experience - Knowledge of GAR, Carrent, PC Excalibur, Salesforce, Intranet, and Global systems (applicable to internal candidates) - Well versed in both verbal and written communication skills; emphasis on written communication (test required) - Typing 30 wpm (test required) - Strong decision-making skills - Strong verbal communication skills - Must be able to work productively with minimal supervision - Must work well with others - Must be a demonstrated self-starter, quick learner, and capable of handling multiple tasks This position starts at $19.00/hour commensurate of experience. What You’ll Get: - 40% off any standard Hertz Rental   - Paid Time Off - Medical, Dental & Vision plan options - Retirement programs, including 401(k) employer matching. - Paid Parental Leave & Adoption Assistance - Employee Assistance Program for employees & family - Educational Reimbursement & Discounts - Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness - Perks & Discounts –Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. US EEO STATEMENT At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran