Reformation

• Provide consistently magical customer service across all customer service channels • Deliver an excellent customer experience through a customer-first mindset to build long-term, loyal client relationships • Consistently meet and exceed performance goals • Be able to wear many hats (stylist, friend, personal assistant) when helping our customers shop for their next favorite item • Know our shipping, fulfillment, and returns procedures inside and out to help process all customer orders as efficiently as possible • Share customer and product feedback with internal teams such as Merchandising, Operations, and Product Development • Get to know the ins and outs of all aspects of the business and gain exposure to different teams

• Provide consistently magical customer service across all customer service channels • Deliver an excellent customer experience through a customer-first mindset to build long-term, loyal client relationships • Consistently meet and exceed performance goals • Be able to wear many hats (stylist, friend, personal assistant) when helping our customers shop for their next favorite item • Know our shipping, fulfillment, and returns procedures inside and out to help process all customer orders as efficiently as possible • Share customer and product feedback with internal teams such as Merchandising, Operations, and Product Development • Get to know the ins and outs of all aspects of the business and gain exposure to different teams

Title: Product Development Associate, Footwear Location: New York City United States Job Description: Who We Are: Being naked is the #1 most sustainable option. We're #2. Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company's Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it. We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this, this and this. None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong. And starting right now, we want to do all that with you. Work Location/ Schedule: New York City in office 4 days a week (with some weeks requiring more based on business needs), balance days remote. The Role: Product Development Associate, Footwear Reformation is seeking an organized, process-oriented, and cross-functional Product Development Associate to streamline and execute the development of accessories but specifically focusing on footwear. This role will manage prototype tracking, maintain BOMs, ensure tech pack accuracy, and support quality checkpoints from sample to bulk. Partnering daily with Design, Merchandising, Sustainability, and supply-chain teams, this individual will play a critical role in maintaining timelines, elevating product standards, and strengthening communication across the development workflow. This position will report directly to the Sr. Director of Product Development. What you'll do: Prototype Development: - Work with the Design team to ensure Tech Packs align with project deadlines and are complete, detailing all materials and hardware. - Track prototypes using organized charts. - Manage the physical sample library, from development through to final approvals. - Update and maintain SMS and Production Bills of Materials (BOMs). Proto Reviews: - Actively track prototypes while in transit to and from the factory. Unpack and check-in prototypes to ensure all samples arrived safely and on time. - Consolidate style and material feedback from Design, Merchandising, and Factory teams to refine and improve the product. - Support the Product Development Director and Design team with aesthetic feedback during each proto round. Collaboration and Communication: - Regularly communicate with the Sustainable Material Team Lead to ensure progress, resolve issues, and maintain product quality. - Serve as the main point of contact for supply chain partners, and travel as needed. Quality Assurance: - Reinforce Reformation's quality standards during each proto round and throughout production. - Review confirmation samples, material trials, and bulk production units to ensure adherence to quality expectations. What you'll need: - Bachelor's degree in Product Development. (ideal, but not required) - Proven experience in development, or product management. - Strong knowledge of handbag materials, construction techniques, and manufacturing processes. - Excellent communication, collaboration, and project management skills. Bulgarian or Italian fluency is a plus! - Detail-oriented with a passion for innovation and quality. - Ability to work effectively in a fast-paced, deadline-driven environment. - Familiarity with sustainability practices and emerging trends in the accessories industry. Compensation: At Reformation, we believe in transparency and equity when it comes to compensation. For this role, the anticipated base salary range is $60,000 to $75,000 annually, depending on a variety of factors, including but not limited to relevant experience, skills, qualifications, and internal compensation equity. This role may also be eligible for an annual discretionary bonus based on a range of factors, including company performance, department goals, and individual contributions. Bonus amounts and eligibility are not guaranteed and are determined at the company's discretion. Please note that compensation decisions are made thoughtfully and may vary from the listed range to reflect individual circumstances and evolving business needs. Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation. Benefits & Perks: - Eligible employees get employer-sponsored private medical, dental, and vision insurance, as well as commuter benefits to help support your travel to and from work. - We offer competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees. - We offer retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned (fancy way to say sustainable) funds. - We're a mission-based company with offices in LA, NYC and London, as well as a global retail team, which means you'll get to collaborate with people all around the world. - You'll get access to fertility care support through Carrot, and up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment. - We care about the causes our employees care about so we donate to community efforts on a yearly basis. - We offer a clothing discount, culture events (like our annual Ref Values week and Volunteer Time Off), you know, all the meaningful and fun stuff!

Title: Cost Accounting Manager Location: Vernon United States Job Description: Who We Are: Being naked is the #1 most sustainable option. We're #2. Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company's Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it. We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this, this and this. None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong. And starting right now, we want to do all that with you. The Role: Work Location/ Schedule: Vernon, CA Hybrid 4 days in office/week What You'll Do: - Prepare journal entries and account reconciliations focused on inventory and cost accounting - Prepare monthly flux explanations and gross margin analysis - Perform monthly purchase price variance and received-not-vouchered reconciliation (RNI) - Prepare monthly SL to GL inventory reconciliation and investigate discrepancies - Work with the inventory control manager to ensure inventory transactions are recorded accurately - Manage inventory accounting team to assist in the 3-way match process, investigate inventory discrepancies, and work with AP, Production and DC operations on variance resolution - Review and help maintain accurate inventory costs in our ERP (NetSuite) - Ad hoc analysis related to inventory and COGS fluctuations - Manage and develop inventory accounting staff - Serve as a key point of contact for external auditors and consultants to support inventory cost testing What You'll Need: - 3+ years of cost accounting experience within an e-commerce, retail or CPG environment - Bachelor's / Four (4) year degree in Finance, Accounting, or similar field required - 2 years of large-scale ERP experience Netsuite experience a plus - Expert Excel aptitude with ability to work with large data sets and advanced formulas (Pivot Tables, XLOOKUP's, etc) - Strong problem-solving aptitude. Identify root causes, gather and process relevant information, and make recommendations for solutions - Ability to effectively analyze transactional-level detail in an enterprise resource planning system and articulate the key findings to management - Must be able to collaborate and build positive relationships cross-functionally to effectively make recommendations and implement process improvements - Action-oriented and solution-driven with the ability to thrive in a fast pace environment Compensation: At Reformation, we believe in transparency and equity when it comes to compensation. For this role, the anticipated base salary range is $130,000 - $140,000 + 10% bonus eligibility, depending on a variety of factors, including but not limited to relevant experience, skills, qualifications, and internal compensation equity. This role may also be eligible for an annual discretionary bonus based on a range of factors, including company performance, department goals, and individual contributions. Bonus amounts and eligibility are not guaranteed and are determined at the company's discretion. Please note that compensation decisions are made thoughtfully and may vary from the listed range to reflect individual circumstances and evolving business needs. Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation. Benefits & Perks: - Eligible employees get employer-sponsored private medical, dental, and vision insurance, as well as commuter benefits to help support your travel to and from work. - We offer competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees. - We offer retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned (fancy way to say sustainable) funds. - We're a mission-based company with offices in LA, NYC and London, as well as a global retail team, which means you'll get to collaborate with people all around the world. - You'll get access to fertility care support through Carrot, and up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment. - We care about the causes our employees care about so we donate to community efforts on a yearly basis. - We offer a clothing discount, culture events (like our annual Ref Values week and Volunteer Time Off), you know, all the meaningful and fun stuff! Reformation is proud to be an Equal Opportunity Employer. We're committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status-in accordance with applicable international, federal, state, and local laws. Still don't know if you should apply? We get it-studies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we're all about growth, not gatekeeping. If you're passionate about the role and excited about making fashion more sustainable, we'd love to hear from you.

Who We Are: Being naked is the #1 most sustainable option. We're #2. Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it. We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this, this, and this. None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong. And starting right now, we want to do all that with you. What You’ll Do: - Provide consistently magical customer service across all customer service channels - Deliver an excellent customer experience through a customer-first mindset to build long-term, loyal client relationships - Consistently meet and exceed performance goals - Be able to wear many hats (stylist, friend, personal assistant) when helping our customers shop for their next favorite item - Know our shipping, fulfillment, and returns procedures inside and out to help process all customer orders as efficiently as possible - Share customer and product feedback with internal teams such as Merchandising, Operations, and Product Development - Get to know the ins and outs of all aspects of the business and gain exposure to different teams Who You Are: - Smart, incredibly organized, and driven towards excellence - Passionate about Reformation’s mission and products - An incredibly friendly person who loves interacting with people and never loses their cool - Possess a high degree of empathy, judgment, patience, and level-headedness to communicate and apply our policies - Positive and willing to take on any task, big or small - Strong communication skills across all customer service channels, including email, text, and chat - Able to meet deadlines consistently while juggling multiple tasks; excellent with time management - Flexible and able to work in a constantly changing environment - Productive, focused work style to successfully meet case volume expectations Extra Credit: - Prior experience on an e-commerce customer service team - Proficiency with Kustomer and Google Suite Availability: We’re currently hiring for Seasonal roles with both part-time and full-time availability needed in May. Candidates must have flexible schedules, including evenings, weekends, and holidays, to support our customers when demand is highest. Top-performing Seasonal employees may be asked to extend their contract and join us for the next season. They may also be considered for permanent roles on our core team, based on business needs and individual performance. - Part-Time: 8–29 hours/week, with occasional weekend shifts required - Full-Time: 32–40 hours/week, with occasional weekend shifts required Flexible availability is especially important—we’re looking for team members who can help us deliver exceptional service when our customers need us most. Compensation: At Reformation, we believe in transparency and equity when it comes to compensation. For this role, the anticipated wage for this position is $17.60 - $18.65 per hour, depending on a variety of factors, including but not limited to location, relevant experience, skills, qualifications, and internal compensation equity. This role may also be eligible for an annual discretionary bonus based on a range of factors, including company performance, department goals, and individual contributions. Bonus amounts and eligibility are not guaranteed and are determined at the company’s discretion. Please note that compensation decisions are made thoughtfully and may vary from the listed range to reflect individual circumstances and evolving business needs. Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation. Benefits & Perks: - Eligible employees get employer-sponsored private medical, dental, and vision insurance, as well as commuter benefits to help support your travel to and from work. - We offer competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees. - We offer retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned (fancy way to say sustainable) funds. - We’re a mission-based company with offices in LA, NYC and London, as well as a global retail team, which means you’ll get to collaborate with people all around the world. - You’ll get access to fertility care support through Carrot, and up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment. - We care about the causes our employees care about so we donate to community efforts on a yearly basis. - We offer a clothing discount, culture events (like our annual Ref Values week and Volunteer Time Off), you know, all the meaningful and fun stuff! Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws. If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what you need to show up as your best self. Still don’t know if you should apply? We get it—studies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we’re all about growth, not gatekeeping. If you’re passionate about the role and excited about making fashion more sustainable, we’d love to hear from you. If this role doesn’t totally excite you, consider applying to our general application. Want some more?! - Sustainability, Forbes, Fast Company

Who We Are: Being naked is the #1 most sustainable option. We're #2. Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it. We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this, this, and this. None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong. And starting right now, we want to do all that with you. What You’ll Do: - Provide consistently magical customer service across all customer service channels - Deliver an excellent customer experience through a customer-first mindset to build long-term, loyal client relationships - Consistently meet and exceed performance goals - Be able to wear many hats (stylist, friend, personal assistant) when helping our customers shop for their next favorite item - Know our shipping, fulfillment, and returns procedures inside and out to help process all customer orders as efficiently as possible - Share customer and product feedback with internal teams such as Merchandising, Operations, and Product Development - Get to know the ins and outs of all aspects of the business and gain exposure to different teams Who You Are: - Smart, incredibly organized, and driven towards excellence - Passionate about Reformation’s mission and products - An incredibly friendly person who loves interacting with people and never loses their cool - Possess a high degree of empathy, judgment, patience, and level-headedness to communicate and apply our policies - Positive and willing to take on any task, big or small - Strong communication skills across all customer service channels, including email, text, and chat - Able to meet deadlines consistently while juggling multiple tasks; excellent with time management - Flexible and able to work in a constantly changing environment - Productive, focused work style to successfully meet case volume expectations Extra Credit: - Prior experience on an e-commerce customer service team - Proficiency with Kustomer and Google Suite Availability: The Reformation customer shops 24/7 around the globe. You must be willing and available to take on occasional rotating shifts in the evening, early morning, and on weekends. - Part-Time: 8–29 hours/week, with occasional weekend shifts required - Full-Time: 32–40 hours/week, with occasional weekend shifts required Flexible availability is especially important—we’re looking for team members who can help us deliver exceptional service when our customers need us most. Compensation: At Reformation, we believe in transparency and equity when it comes to compensation. For this role, the anticipated wage for this position is $17.60 - $18.65 per hour, depending on a variety of factors, including but not limited to location, relevant experience, skills, qualifications, and internal compensation equity. This role may also be eligible for an annual discretionary bonus based on a range of factors, including company performance, department goals, and individual contributions. Bonus amounts and eligibility are not guaranteed and are determined at the company’s discretion. Please note that compensation decisions are made thoughtfully and may vary from the listed range to reflect individual circumstances and evolving business needs. Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation. Benefits & Perks: - Eligible employees get employer-sponsored private medical, dental, and vision insurance, as well as commuter benefits to help support your travel to and from work. - We offer competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees. - We offer retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned (fancy way to say sustainable) funds. - We’re a mission-based company with offices in LA, NYC and London, as well as a global retail team, which means you’ll get to collaborate with people all around the world. - You’ll get access to fertility care support through Carrot, and up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment. - We care about the causes our employees care about so we donate to community efforts on a yearly basis. - We offer a clothing discount, culture events (like our annual Ref Values week and Volunteer Time Off), you know, all the meaningful and fun stuff! Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws. If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what you need to show up as your best self. Still don’t know if you should apply? We get it—studies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we’re all about growth, not gatekeeping. If you’re passionate about the role and excited about making fashion more sustainable, we’d love to hear from you. If this role doesn’t totally excite you, consider applying to our general application. Want some more?! - Sustainability, Forbes, Fast Company