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The global standard in no-code contract lifecycle management (CLM) software.
Forward Deployed Engineer – AI Solutions
Location
United States
Posted
119 days ago
Salary
0
Seniority
Senior
Job Description
Forward Deployed Engineer – AI Solutions
Agiloft
• Partner directly with enterprise customers to identify opportunities and unmet needs, and quickly translate loosely defined requirements into actionable, working solutions within the product. • Co-develop business and technical requirements with solution pattern domains. • Configure and deploy AI-enabled workflows using Agiloft Screens and PromptLab. • Translate real-world use cases (e.g., regulatory review, contract analysis, automation needs) into implemented solutions. • Diagnose and resolve workflow, configuration, and integration challenges. • Determine when to guide customers through solutions versus directly implementing on their behalf to accelerate outcomes. • Tune prompts and evaluate model outputs for reliability and consistency. • Embed AI capabilities directly into operational workflows. • Validate and refine AI-driven outputs to meet business requirements. • Define activation success criteria and usage metrics for each deployment. • Optimize workflows to increase sustained, repeatable usage. • Partner with CSMs to convert initial deployments into habit-forming workflows. • Ensure AI implementations translate into business outcomes customers value. • Train customer administrators and superusers. • Document implementation patterns and best practices. • Collaborate closely with Customer Success, Professional Services, and Product teams.
Job Requirements
- Strong client-facing communication skills — able to engage both technical and business stakeholders.
- 3–6 years of experience implementing or configuring enterprise SaaS platforms.
- Experience working with LLM tooling and prompt engineering in applied environments.
- API and integration experience in production environments.
- Ability to translate business requirements into technical architecture.
- Comfortable working independently in a fully remote environment.
Benefits
- Medical, dental, and vision insurance
- Short term and long-term disability
- Life insurance and AD&D
- Supplemental life insurance (Employee/Spouse/Child)
- Health care and dependent care Flexible Spending Accounts
- 401(k) with company match
- Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non- overtime eligible) position.
- Paid parental leave
- Voluntary benefits including pet insurance
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