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Plugged.HR

Talent Acquisition, Staffing, Recruiting

Danish Customer Service Support Representative

Customer SupportCustomer SupportFull TimeRemoteSeniorTeam 1-10Since 2024H1B No SponsorCompany SiteLinkedIn

Location

Greece

Posted

67 days ago

Salary

0

Seniority

Senior

DanishEnglish

Job Description

Danish Customer Service Support Representative

Plugged.HR

• Be the primary point of contact for customer and client requests • Utilize phone calls, e-mails and chats in order to provide a seamless customer experience • Provide daily support and consult clients on best practices about their business • Respond to customer inquiries about our clients new and existing services and solutions, as well as complaints always in a professional manner • Resolve issues as they arise timely and efficiently • Strive for excellence in every interaction, aiming for increased product usage and customer loyalty • Be committed to meeting both personal goals and team targets

Job Requirements

  • Fluency in Danish
  • Very good use of English both in written and spoken language
  • Work experience in a customer support role is a plus
  • An interest in digital banking and payment solutions is desired
  • Exceptional communication & soft skills, as well as a problem-solving mentality
  • Tech savviness & learning agility
  • A genuine sense of ownership along with an unbreakable team spirit
  • Flexibility in adapting to a fast-paced environment

Benefits

  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))
  • Competitive monthly salary + 2 extra salaries per year
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • Work for a Great Place to Work-Certified Company that fosters diversity.

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