Nexis Builds

• Be the Voice of Nexis Builds • Handle Inquiries Efficiently • Resolve Issues Proactively • Build and Maintain Relationships • Process Orders and Service Requests • Stay Organized and Detail-Oriented • Collaborate with Teams • Identify Opportunities for Improvement • Educate Customers • Maintain a Positive and Professional Demeanor

• Be the First Line of Support • Deliver Top-Notch Customer Experience • Guide and Troubleshoot Like a Pro • Teach and Train • Problem-Solve Efficiently • Coordinate On-Site Support • Keep Everything Organized • Help Improve Our Products

• Monitor & Audit Project Workflows - Conduct remote quality audits on engineering workflows and construction documentation. • Identify deviations and work with teams to implement corrective actions. • Data-Driven Quality Assurance - Track and analyze Service Level Agreements (SLAs) to ensure project deliverables meet expectations. • Develop real-time dashboards and trend reports to highlight quality performance and areas for improvement. • Work with AI-driven analytics tools to enhance predictive quality control. • Process Improvement & Standardization - Collaborate with engineers and project managers to refine construction quality control plans. • Identify and eliminate inefficiencies in project execution. • Assist in developing and documenting tailored quality assurance plans for civil engineering projects. • Regulatory & Compliance Oversight - Ensure all projects comply with local, national, and international regulations. • Conduct virtual inspections using remote monitoring tools, live-streaming, and drone data analytics. • Support field teams in maintaining OSHA, EPA, and building code compliance. • Training & Continuous Learning - Train project teams on quality standards, best practices, and compliance protocols. • Lead virtual training sessions to enhance quality awareness across different departments. • Participate in special projects and process improvement initiatives.