• Drive strategic decision-making: Serve as the CEO's strategic thought partner, helping to identify growth opportunities, refine business strategy, and translate vision into actionable plans. • Lead cross-functional strategic initiatives: Take ownership of our most critical business challenges that span multiple departments - from initial analysis through strategic framework development and implementation. • Incubate new opportunities: Identify and validate new business opportunities, develop pilot programs, and lead early implementation before transitioning to dedicated teams. • Lead high impact data analysis: Develop sophisticated financial models, operational analyses, and business cases that inform critical decisions and drive business growth. • Drive strategic planning: Work directly with the CEO and the company's Leadership Team to support the company's strategic planning process including development of our operating plans, quarterly performance reviews, and budgeting. • Support investor relations: Prepare strong materials for investor meetings, analyze metrics for board updates, and support the CEO in managing stakeholder communications and fundraising efforts

• Act as a trusted advisor and confidant to the CTO. • Serve as an extension of the CTO, making strategic decisions as needed. • Create and implement processes to streamline operations. • Manage communication and coordination among senior leaders. • Provide strategic insights and recommendations to the executive team. • Oversee functional and technical delivery of key initiatives. • Conduct organizational planning, including objectives setting.

• Own Payroll Plus execution end-to-end: roadmap planning, sprint priorities, delivery tracking, and follow-ups • Act as the primary product owner for Payroll Plus, covering core PM responsibilities in close collaboration with the founders • Translate founder strategy and customer insights into clear product initiatives and execution plans • Partner closely with payroll operations to understand real-world workflows and convert them into scalable product solutions • Drive discovery, define and scope MVPs, and make pragmatic trade-offs between speed, quality, and compliance • Design and refine both the customer-facing payroll experience and the internal admin and operations tools • Write clear product specs, decision documents, and alignment notes that keep teams moving without bureaucracy • Track and report key metrics (e.g., payroll accuracy, processing time, operational load, CSAT/NPS)

Job Description: Chief Product Officer The Company CRB Cunninghams is the UK’s leading provider of cashless catering, identity management, online payments, and nutritional analysis solutions, supporting more than 3,300 schools and colleges nationwide. With nearly 60 years of heritage, we employ over 100 dedicated professionals, including a national field service team delivering fast, expert support wherever it’s needed. We operate from offices in Headley (Birmingham) and Loanhead (Edinburgh). In recent years, CRB Cunninghams has experienced strong growth, driven by innovation, customer intimacy, operational excellence, and a clear, meaningful vision. Our purpose is simple and powerful: When children eat well and enjoy lunchtimes, they’re happier, healthier, and achieve more. Our strategy is to help schools deliver fully cashless dining experiences that enable anonymous free-school-meal access, streamline operations, and accelerate the provision of nutritious meals. The Role The Chief Product Officer (CPO) is responsible for defining and executing CRB Cunninghams’ product vision, strategy, and roadmap, including the responsible adoption of AI and automation to improve customer outcomes and long-term differentiation. This role ensures our products deliver clear customer value, support commercial growth, and align with the company’s long-term strategic objectives. The CPO acts as the bridge between customers, partners, commercial leadership, and technology, owning the full product lifecycle from discovery through delivery and continuous improvement. This is a senior leadership role with significant influence over company direction, reporting at executive level. Key Responsibilities Product Strategy & Vision - Define and own the product vision, strategy, and long-term roadmap - Ensure product direction aligns with CRBC’s business strategy and growth ambitions - Identify new product opportunities, enhancements, and market expansion potential - Set the direction for how AI and automation are embedded across the product portfolio to remove operational friction and create defensible value Customer Intimacy & Market Insight - Build a deep understanding of customer needs, workflows, and pain points - Use market research, customer feedback, and data insights to guide product decisions - Monitor competitor offerings and industry trends to maintain differentiation - Align product strategy with key partners, including school caterers Product Delivery & Lifecycle Management - Own the full product lifecycle: ideation, prioritisation, development, launch, and optimisation - Work closely with R&D and delivery teams to ensure high-quality, timely releases - Balance short-term delivery priorities with long-term scalability, resilience, and sustainability Commercial & Financial Impact - Partner with sales, marketing, and leadership to drive revenue growth and retention - Shape product pricing and positioning alongside commercial leaders - Track and report on product performance, ROI, and success metrics Leadership & Governance - Lead, develop, and mentor the product management function - Establish clear product processes, prioritisation frameworks, and governance - Act as a senior product voice at executive and board level Key Skills & Experience - Proven experience in a senior product leadership role (CPO, Head of Product, Product Director, or similar) - Strong track record delivering successful B2B products (software or technology-enabled services) - Commercially minded, with experience linking product decisions to revenue and growth - Excellent stakeholder management across technical and non-technical teams - Experience applying AI, automation and advanced data capabilities to improve workflows and customer outcomes - Comfortable operating in a growing, evolving organisation Desirable Experience - Background in SaaS, EdTech, and/or payments - Experience in regulated, professional services, or compliance-driven environments - Experience scaling products and teams in a growth-focused business What Success Looks Like - A clear, well-communicated product strategy aligned to business goals and purpose - Products that customers value, adopt, and actively recommend - AI and automation embedded into core products and workflows in ways that measurably add extra value, reduce customer effort and operational cost - Predictable, high-quality product delivery - Strong collaboration across leadership, commercial, and technical teams Why Join CRB Cunninghams? - Be at the forefront of transforming how schools operate canteens and deliver better lunchtime experiences for children - Shape the future direction of a market-leading product portfolio - High-impact role with executive visibility and influence - Collaborative culture with genuine scope to innovate and lead Business Unit: CRB Cunninghams Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: RegularCareer Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain. Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service. Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees. Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index. IS THIS YOU?