• Proactive lead generation: You apply our ICP and target potential customers across multiple channels (LinkedIn, email, calls, events, etc.), spark their interest in MAIA and fill our pipeline. • Intelligent qualification: You perform structured lead qualification against clearly defined ICP criteria and leverage prospecting tools, industry knowledge and AI-driven approaches to increase efficiency and personalization. • Communication: You craft persuasive, personalized messages and are not afraid to try new communication approaches to secure meetings for our sales team. • Process design & optimization: You actively shape our top-funnel/outreach sales development process and contribute your own ideas. • Team collaboration: You work closely with the sales and marketing teams to optimize our go-to-market strategy and share valuable market insights. • Data-driven approach: You monitor your KPIs, analyze your results and derive optimization opportunities for your outreach strategies.

Description About the Role As an SDR Manager at NinjaOne, you'll play a key role in driving go-to-market success by leading a high-performing team responsible for consistent pipeline growth month over month. You'll hire, coach, and develop top SDR talent, building a culture rooted in curiosity, accountability, and continuous learning. In this hands-on leadership role, you'll inspire your team to exceed targets, refine outbound strategy, and generate high-quality opportunities that fuel the success of our Account Executives. You'll collaborate closely with sales and marketing leadership to align goals, optimize workflows, and create a world-class sales development engine that supports NinjaOne's continued growth and expansion. Location - Austin, TX (Downtown Austin) - Hybrid, in office on Monday, Tuesday, and Thursday plus additional days as required. What You'll be Doing - Hire, coach, and develop a high-performing team of SDRs. - Build and execute strategies to consistently generate quality demos and pipeline. - Drive skill development in sales tactics, product knowledge, and industry expertise. - Track, analyze, and report weekly activity and results. - Motivate and engage your team through creative incentives and recognition. - Partner with Sales and Marketing to refine campaigns and lead generation. - Oversee SDR-specific promotions and outbound initiatives. - Continuously improve processes, tools, and conversion efficiency. - Other duties as needed About You - 2+ years of experience leading an SDR team, plus at least 1 year as an SDR. - Proven success consistently exceeding quota as both an individual and leader. - Skilled at hiring, coaching, and developing top-performing talent. - Strong grasp of SDR metrics, KPIs, and data-driven performance management. - Exceptional communicator with the ability to influence and build cross-functional alignment. - Highly organized, adaptable, and comfortable managing multiple priorities. - Proficient in Salesforce; experience with Salesloft and other sales tools a plus. - Energetic, motivated, and passionate about growth and team success. - Embody NinjaOne's core values - Curiosity, Integrity, Kindness, Humility, and Innovation - and foster them in your team every day. About Us NinjaOne unifies IT to simplify work for more than 35,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. What You'll Love - We are a collaborative, kind, and curious community. - We honor your flexibility needs with full-time work that is hybrid remote. - We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance. - We help you prepare for your financial future with our 401(k) plan. - We prioritize your work-life balance with our unlimited PTO. - We reward your work with opportunit ies for growth and advancement Additional Information This position is NOT eligible for Visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment. #LI-MB1 #LI-Hybrid #BI-Hybrid

• Ability to prospect into Enterprise and Commercial accounts using sales acceleration tools • Ability to manage and prioritize multiple pipeline sources including inbound leads, cold prospecting, and qualified account lists • Experience with Hubspot, LinkedIn Sales Navigator preferable • Curious about modern prospecting tools and willingness to experiment with new approaches • Comfortable using a multi-channel approach to prospecting combining email, LinkedIn, calls, and leveraging creative calls-to-action • Ability to identify the right buyer personas, network within target account, and get access to the natural product champion • Ability to build and refine impactful sequences by persona and use case • Comfortable collaborating closely with Sales, Growth, and other functional teams • Be hungry, this job is at a rapid growth company where promotion opportunities will be abundant

• Make 400 calls and set 5 meetings per week • Maintain 14 Meetings held and 10 Qualified Opportunities per Month • Engage with leads given to you by the SDR manager with the goal of setting an appointment for your Account Executive(s) • Support FMX’s marketing efforts by following up on Marketing Qualified Leads from field events and progressing them through the FMX Sales Funnel • Manage prospect/lead status, data integrity, and prospect notes in Gong and Salesforce • Communicate with the Account Executive team regarding prospect notes, meeting times, and key topics to review for all meetings set • Actively pursue self-improvement and assist the team in meeting company goals