• Lead and support data governance efforts to ensure the agency uses data consistently and accurately. • Understand how key data systems (including the EHR) are structured in order to find, organize, and report information effectively. • Create, maintain, and update documentation, resources, and shared tools that help staff access and understand reports. • Produce regular and ad-hoc data reports for internal teams and external partners, ensuring information is accurate and delivered on time. • Collaborate with departments to build reporting tools, provide basic training, and support staff who rely on data for decision-making. • Contribute to agency needs by completing special projects, supporting teamwork, and staying flexible as priorities and schedules shift.

• You’ll own projects that range from producing growth and performance analyses that guide strategic and product decisions, to designing and evaluating experiments, to building predictive models, and to improving patient engagement and clinical efficiency. • You’ll be expected to communicate insights proactively, frame results in business terms, and work closely with your core cross-functional teammates (Product, Engineering, and Design) as well as stakeholders across Operations, Clinical, and Finance. • Identify growth opportunities for the Product teams by analyzing data and understanding patient behaviors. • Help Product teams maximize impact by working with PMs and engineers to understand costs and constraints while looking at underlying data and making reasonable assumptions to size opportunities.

• Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution • Plan and design simple to semi-complex business processes and system modifications • Make recommendations to improve and support business activities • Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties • Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design • Develop business requirements documents/user stories to support the required modifications • May plan, allocate and monitor work of other business analysts • Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills • Assist in providing time estimates for project related tasks • Aid in updating process and procedural documentation • Develop basic understanding of technical development cycle of mobile application or web portals • Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc. • Any other task that may be assigned

• Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution • Plan and design simple to semi-complex business processes and system modifications • Make recommendations to improve and support business activities • Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties • Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design • Develop business requirements documents/user stories to support the required modifications • May plan, allocate and monitor work of other business analysts • Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills • Assist in providing time estimates for project related tasks • Aid in updating process and procedural documentation • Develop basic understanding of technical development cycle of mobile application or web portals • Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc. • Any other task that may be assigned