• Translate complex concepts into clear instructions. • Bridge the gap between technology and user understanding. • Ensure users master tools and navigate the Web3 landscape with ease. • Create comprehensive documentation and training materials for various Web3 tools. • Stay informed about evolving Web3 landscape and incorporate new tools into training.

• Create new content as needed to meet regulatory or online auditing platform requirements. • Copy-edit current content, making necessary revisions for grammatical, spelling, and formatting errors while retaining the standard internal format. • Review content against regulatory, federal, and state requirements to verify compliance with current EHS regulations, making edits or revisions as necessary for compliance. • Review content within multiple formats, including LMS platforms, digital training kits, safety meetings, safety manuals, and pocket manuals, for necessary edits or revisions. • Review safety manual content against multiple online auditing platforms to retain compliance with auditing requirements and processes of platforms. • Stay updated with the latest EHS regulations and guidelines, such as OSHA and EPA, and ensure that all technical safety documentation reflects these requirements. • Apply knowledge of EHS regulations and guidelines to ensure the accuracy and completeness of the content created and edited. • Ensure that EHS technical documentation addresses safety, compliance, and beyond at multiple levels within the client's company environment. • Collaborate with subject matter experts and cross-functional teams to gather information and clarify technical concepts for documentation. • Work closely with the sales and marketing teams to understand client needs and tailor the documentation accordingly. • Communicate effectively with clients to address their questions and concerns regarding EHS technical documentation. • Work independently and manage multiple projects simultaneously, ensuring timely completion and delivery of high-quality EHS documentation. • Prioritize tasks effectively to meet deadlines and adjust workflow as needed.

• Research and write articles, reviews, and tutorials on various technology and digital marketing topics • Ensure content is accurate, well-structured, and free of grammatical errors • Meet deadlines and adhere to content guidelines • Collaborate with the HeySERP team to develop content strategies and optimize articles for search engines • Stay up-to-date on industry trends and incorporate relevant information into your content

• Combine engineering logic with digital strategy • Take end-to-end ownership of technical content • Provide best answers for customer problems • Ensure technical accuracy of public-facing content • Decide format for customer conversion