Nosso propósito é criar tecnologias que desafiam as melhores do mundo e mudam o jogo para nossos clientes. Por isso, buscamos profissionais que desejam fazer parte de uma cultura pautada pela excelência e inovação. Se você se identifica com um ambiente de trabalho colaborativo e movido por curiosidade, venha construir o futuro da tecnologia conosco. O que você fará por aqui - Projetar e desenvolver arquiteturas complexas de cloud, com foco em segurança, alta disponibilidade e otimização de custos. - Criar, evoluir e garantir padrões de automação de infraestrutura usando práticas GitOps e IaC com containers e Kubernetes. - Desenvolver soluções customizadas de observabilidade e monitoramento, atuando como referência técnica e mentorando outros profissionais. - Conduzir discussões técnicas para definir boas práticas de arquitetura, software lifecycle e integração contínua no time. - Influenciar melhorias e colaborar ativamente na evolução das plataformas internas de desenvolvimento. - Participar da definição e implementação de políticas de segurança, redes VPC avançadas, gestão de credenciais e compliance. O que esperamos que você saiba - Containers (Docker) e orquestração avançada com Kubernetes. - Desenho de arquiteturas multi-account e VPCs isoladas em cloud providers. - Criação, modularização e otimização de pipelines CI/CD (ex: Jenkins, GitHub Actions). - Implementação de GitOps utilizando ArgoCD ou FluxCD. - Desenvolvimento e manutenção de soluções de infraestrutura como código (Terraform, Crossplane). - Criação de scripts e automações para provisionamento, deploys e monitoramento (Linux, Shell, Python). - Configuração e operação de ferramentas de observabilidade (como Prometheus, Grafana, DataDog). - Implantação de políticas de segurança em ambientes de cloud, incluindo WAFs, MFA e gestão de secrets. - Planejamento e implementação de redes virtuais complexas, NAT, VPN site-to-site. O que seria muito legal se você soubesse - Desenvolvimento de automações ou CLIs internas usando Golang. - Gestão avançada de pacotes Helm para Kubernetes. - Projetos ou experiência prática em AI Engineering para automação ou análise operacional. - Experiência com Crossplane para provisionamento multicloud. - Certificações relevantes como AWS Solutions Architect ou CNCF Certified Kubernetes Administrator. - Implantação ou contribuição em plataformas internas (IDP/EDP). - Uso de estratégias RAG e técnicas de embeddings em projetos de AI. O que te oferecemos Atuamos em um modelo de trabalho remoto por padrão, priorizando a sua liberdade e responsabilidade. Além disso, proporcionamos: Carreira - Liberdade para trabalhar de onde quiser - Horários flexíveis - Auxílio Educação - Ferramenta própria de desenvolvimento de carreira - Guildas internas e grupos de estudo e interesse Saúde e bem-estar - Plano de saúde - Plano odontológico - Parceria na compra de medicamentos - Telemedicina disponível 24x7 - Terapia online gratuita - Wellhub - Licença maternidade estendida - Licença paternidade estendida - CAZ – Central de Atendimento a zuppers Conforto financeiro - Vale-refeição e alimentação - Seguro de vida - Vale-transporte - Auxílio home office - Auxílio Creche - Auxílio plano telefônico - Participação em Lucros e Resultados

What Makes Us Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 – but we're just getting started. How You'll Make an Impact: As a Senior DevOps Engineer at Cloudbeds, your goal is to constantly improve and scale our SaaS platform to deliver an exceptional experience to hoteliers and their guests worldwide. You'll own the creation, monitoring, automation, and support of our cloud infrastructure and delivery pipelines — enabling product teams to ship high-quality software with speed and confidence. Working within a bottom-up culture that values healthy debate and collaborative problem-solving, you'll have real influence over architecture decisions and the opportunity to shape how we scale infrastructure for one of the fastest-growing hospitality technology platforms in the world. Our InfrastructureTeam: Our Infrastructure team is made up of engineers who take genuine pride in their craft, owning projects end to end and holding themselves to a high bar. We're passionate about technology and constantly pushing to improve our stack, not just maintain it. If you thrive in an environment where attention to detail matters, great communication is a given, and you're comfortable challenging the status quo to make things better, you'll feel right at home here. What You Bring to the Team: - Architect, improve, and scale Cloudbeds' cloud infrastructure on AWS, with a focus on reliability, security, and performance - Build and evolve our Kubernetes (EKS) platform, driving adoption of containerization best practices across engineering teams - Automate infrastructure provisioning and configuration using infrastructure-as-code tools like Terraform - Design, build, and maintain CI/CD pipelines (GitHub Actions, ArgoCD) that enable fast, reliable software delivery - Partner with product and engineering teams to drive projects to production, sharing DevOps expertise and ensuring strong environment configuration from the infrastructure side - Maintain and improve monitoring, logging, and alerting systems to ensure platform health and rapid incident response - Participate in on-call rotation to support production environment stability. What Sets You Up for Success: - 5+ years of experience as a DevOps Engineer working hands-on with AWS (networking, compute, storage, databases, queues, cache, permissions). - 5+ years of strong Kubernetes and Docker experience, including implementing and scaling EKS platforms at production scale. - Deep expertise with Terraform for infrastructure-as-code and configuration management. - Proven experience building and supporting CI/CD pipelines using GitHub Actions and ArgoCD. - Strong knowledge of monitoring and observability tools such as Datadog, Prometheus, Loki, or AWS CloudWatch. - Working knowledge of web application servers (NGINX, Ingress controllers), databases (MySQL, PostgreSQL, Aurora), caching (Redis, Memcached), and queue technologies (SQS). - Ability to write Bash and/or Python scripts to automate operational tasks. - Strong Linux system administration skills and solid networking fundamentals. - Excellent written and verbal English communication skills; comfortable working asynchronously across a globally distributed remote team. What to Expect - Your Journey with Us Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary. Learn more online at cloudbeds.com Company Awards to Check Out! - Best All-In-One Hotel Management System | HotelTechAwards (2025) - Overall 10 Best Places to Work | HotelTechAwards (2025) - Most Loved Workplace® Certified (2024) - Top 10 People’s Choice(2024) - Deloitte Technology Fast 500 (2024) Discover our Benefits: - Remote First, Remote Always - PTO in accordance with local labor requirements - Monthly Wellness Fridays - enjoy an extra long weekend every month - Full Paid Parental Leave - Home office stipend based on country of residency - Professional development courses in Cloudbeds University - Access to professional development, including manager training, upskilling and knowledge transfer. Everyone is Welcome - A Culture of Inclusion Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard of hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at accommodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes. To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.

🟢 We’re expanding our team and opening new remote opportunities! Review the role expectations, share your resume in English, and our team will follow up shortly. We invite a Site Reliability Engineer based in Chile to lead our new SRE support team. In this role, you’ll guide a group of engineers providing MDM platform support, cloud and user access management, monitoring, incident response, and root cause analysis to ensure the smooth operation of a modern mobile point-of-sale platform. You’ll collaborate with global teams, shape support processes, and help deliver a seamless experience for merchants and their customers. 🟩 What's in it for you: - Ensure reliable end-user operational support for a mobile POS platform used daily by businesses to securely accept and manage payments - Lead and shape a new Cloud/SRE team, defining its vision, processes, and long-term operating model - Advance your skills in strategic planning, process design, execution oversight, and global team collaboration ✅ Is that you? - Upper-Intermediate English level - 5+ years in cloud operations, platform support, or IT operations - 2+ years leading technical support or SRE teams - Strong operational support mindset (incident handling, user requests, escalation) - Solid understanding of cloud technologies, monitoring, and observability tools - Knowledge of incident management best practices and access management concepts - Ability to break down complex problems into structured, actionable plans - Strategic thinking to evaluate options, weigh tradeoffs, and design processes - Experience collaborating with global, multi-time zone teams - Effective communication with technical and non-technical stakeholders Desirable: - Experience leading MDM support teams (Esper, MobileIron, Workspace ONE) - Familiarity with cloud platforms (Azure, GCP, AWS) - Basic understanding of CI/CD pipelines, Docker, and Kubernetes - Experience with onshore/offshore teams, ideally in the U.S. and India - Experience in 24/7 or follow-the-sun operational models - Strong analytical and documentation skills (process mapping, root cause analysis) 🧩Key responsibilities and your contribution In this role, you'll oversee a Cloud/SRE support team, ensuring reliable operations, effective processes, and strong collaboration across global and cross-functional teams. - Lead our Cloud/SRE Support team, providing coaching, prioritization, and oversight - Drive team performance, ensuring high-quality support, SLA compliance, and continuous improvement - Coordinate with India-based and cross-functional teams for alignment and 24/7 coverage - Translate complex issues into actionable plans and scalable solutions - Design and improve support processes and operational frameworks - Identify gaps and risks, improving operations and team engagement - Collaborate with cross-functional teams to define priorities and communicate progress, risks, and solutions - Oversee execution across MDM operations, access management, monitoring, incidents, and RCA - Maintain clear documentation, runbooks, and escalation procedures - Promote best practices in reliability and customer-focused support 🎾 What's working at Dev.Pro like? Dev.Pro is a global company that's been building great software since 2011. Our team values fairness, high standards, openness, and inclusivity for everyone — no matter your background 🌐 We are 99.9% remote — you can work from anywhere in the world 🌴 Get 30 paid days off per year to use however you like — vacations, holidays, or personal time ✔️ 5 paid sick days, up to 60 days of medical leave, and up to 6 paid days off per year for major family events like weddings, funerals, or the birth of a child ⚡️ Partially covered health insurance after the probation, plus a wellness bonus for gym memberships, sports nutrition, and similar needs after 6 months 💵 We pay in U.S. dollars and cover all approved overtime 📓 Join English lessons and Dev.Pro University programs, and take part in fun online activities and team-building events Our next steps: ✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Internal interview — ✅ Client interview — ✅ Offer Interested? Find out more: 📋How we work 💻 LinkedIn Page 📈 Our website 💻IG Page

• Provisioning of infrastructure components for supporting business services • Developing, configuring, and deploying tools to be used by SRE/DevOps teams • Developing and maintenance of system documentation • Change Management: Determining and validating new features and updates for the managed infrastructure Site Availability, Reliability and Serviceability • Handling support escalation issues and incident reviews • Availability and Performance Monitoring • Service Recovery and Emergency Response • Capacity Planning • Automated Infrastructure Provisioning (Infrastructure as Code) DevOps • Creation and maintenance of CI/CD pipelines • Creation and maintenance of Docker images • Creation and maintenance of automation scripts • Support to developers and QA teams during the software lifecycle process • Deploy applications to production and non-production environments