• Develop, implement, and maintain configuration management plans and procedures • Assure compliance with changes to the operational baseline, including change requests involving business rule updates, configuration changes, and code changes • Develop processes and automations so that all configuration, schema, and data changes are properly documented and synchronized between all non-production and production environments. • Participate in release management activities, planning and executing deployment of approved releases. • Collaborate with development and operations teams to ensure proper version control and traceability of all system components. • Participate in scrum and release planning activities. • Support audits and reviews of configuration records. • Ensure compliance with VA, FSC, and iFAMS change and configuration management processes.

Role Description Sabot Consulting is seeking a Business Solutions Analyst who will support the assessment, design, documentation, and implementation of IT Service Management (ITSM) and IT Asset Management (ITAM) processes. This role focuses on business process analysis, requirements elicitation, stakeholder engagement, and documentation aligned to ITIL best practices. - Perform current-state and future-state business process analysis for ITSM and ITAM practices. - Elicit, analyze, and document business, functional, and non-functional requirements. - Facilitate stakeholder interviews, workshops, and working sessions. - Develop process flows, use cases, requirements traceability, and process documentation. - Support development of SOPs, workflows, training materials, and knowledge assets. - Assist Project Managers with implementation planning and execution activities. Qualifications - Bachelor's degree in Business Administration, Information Technology, or a related field. - 5 years of experience performing business process analysis. - 5 years of experience gathering and documenting business and system requirements. - 5 years of experience supporting ITSM initiatives. - Demonstrated experience documenting as-is and to-be processes. - Strong analytical, documentation, and communication skills. Requirements - Experience with IT Asset Management (ITAM) processes across the asset lifecycle. - ITIL 4 certification or formal ITSM training. - Experience supporting large-scale public-sector IT environments. Company Description Sabot Consulting is a management consulting company focused on providing technical and management consulting to IT executives and managers in strategic, operational, and project-based practice areas. Our focus on providing expert staff that have the knowledge, experience, and professionalism to engage the client at all levels is the key to our success.

Our Company SpringHealth Behavioral Health and Integrated Care Overview At SpringHealth, we provide services for children and adults, using positive programming and non-aversive strategies to deliver the best quality support. Our services are tailored to meet the unique needs of individuals with autism spectrum disorder (ASD), intellectual and developmental disabilities (IDD), or mental illness to help them achieve their best overall health and well-being. Our evidence-based programs and therapies are designed to give youth and adults more positive, active, and social lives. We conduct appointments in various locations. These include residential homes, schools, family homes, workplaces, and other community-based settings. Some of the things our clinicians love about working for SpringHealth are: - The ability to work from home when not in session. - Flexible Work Schedule - Opportunity for Advancement - Great work/life balance - Opportunity to work with multiple populations including adults and youth. Responsibilities - Conducts ongoing assessments to meet the needs of patients served. - Communicates between supervisors, direct care staff members, family members, guardians, and collateral individuals regarding an individual's progress. - Provides a monthly schedule to supervisors of appointments, home visits, and observations to monitor work advancement. - Coordinates home, work and/or community-based visits to meet the requirements of observations, chart reviews, staff interviews, and data analysis. - Ensures the Behavior Intervention plan is implemented effectively and properly. - Participates in Interdisciplinary Team Meetings and other pertinent meetings as required. - Completes monthly and/or quarterly progress notes. - Organizes training to certify staff and other team members are competent in the implementation of the Behavior Intervention Plan and/or documentation sheets. - Provides follow-up interviews, home visits, and observations for continued support of an individual's needs. - Maintains strong clinical records to guarantee information is readily available to interested parties. - Acts as liaison with the public and mental health community to support development of ongoing goals. - Assists in creating procedures for training materials to improve programs for individuals served. - Complete continued education on behaviorally based interventions & techniques to stay competitive in the field. Qualifications - Must have experience with behavioral intervention and/or strong educational emphasis on learning and developmental psychology. - Two or more years of experience working with individuals with developmental disabilities or behaviorally challenged population. - Must have reliable transportation. - Ability to perform physical tasks, including standing for extended periods, bending, move from seated to standing regularly. - State Specific Requirements: - Illinois: Board Certified Behavior Analysts (BCBA), Licensed Clinical Psychologist, Board Certified Associate Behavior Analyst (BCaBA), or a minimum of a bachelor’s degree with 1500 hours of supervised experience performed by a Licensed Psychologist or BCBA. - Indiana: A master’s degree in a human related field (this includes but is not limited to BCBA, Licensed Psychologist, Licensed Counselor) - Kentucky: A master’s degree in a human related field and 2 years of experience (this includes but is not limited to BCBA, Licensed Psychologist, Licensed Counselor) - Georgia: Master’s degree in psychology, special education, counseling, social work, or related field OR BCBA, Licensed Professional Counselor, Licensed Clinical Social Worker, or Licensed Psychologist/Psychiatrist. All applicants MUST have at least 2 years of experience providing positive behavioral supports (writing BSP, functional assessment; plan development, training, and implementation) to people with intellectual and/or developmental disabilities. Must have documented coursework in Applied Behavior Analysis reflected on resume or transcript. - California: Must be a BCBA or BCaBA. - Virginia: BCBA, BCaBA, Licensed Psychologist or Positive Behavior Support Specialist Facilitator (PBSF), LPC, LSW or LCSW with training and experience and/or documented coursework in Applied Behavior Analysis reflected on resume or transcript. - Texas: Licensed Psychologist, Licensed Psychological Associate, Licensed Clinical Social Worker, Licensed Professional Counselor, or BCBA About our Line of Business SpringHealth Behavioral Health and Integrated Care, an affiliate of BrightSpring Health Services, offers a holistic approach and integrated care for people with cognitive, developmental, or intellectual disabilities who often need additional resources. The behavior analysts, therapists, social workers, counselors, and psychologists at SpringHealth combine their expertise to deliver high-quality behavioral services for clients to live more positive, active, and social lives. For more information, please visit www.springhealthbehavioral.com. Follow us on Facebook and LinkedIn. Salary Range USD $30.00 - $50.00 / Hour

About RocketAMS RocketAMS is a fully remote Amazon eCommerce agency based in Australia, founded by ex-Amazon Australia employees with over $100 million in collective sales experience. We partner with brands across the APAC region to drive growth on Amazon through data-led strategy and operational excellence. We’re scaling fast and building a team of sharp, resourceful operators who want to grow with us. About the Role We’re looking for a Business Operations Analyst who can take ownership of the work that sits between strategy and execution. You’ll support the founder directly, producing pitch decks, contracts, onboarding materials, and operational workflows that keep the sales engine running. But this isn’t an admin role. The right person thinks critically, builds systems from scratch, and treats every output like it has their name on it. You’ll be expected to figure things out. If a process doesn’t exist, you build one. If a document template needs improving, you improve it. If an AI tool can make a repeatable task faster and more reliable, you set that up and own the quality of what it produces. We’re not looking for someone who just follows instructions well. We want someone who understands why the instructions exist and can make them better. What You’ll Do - Pitch deck production — Build client-facing pitch decks in Google Slides using standardised templates. Adapt content per client, ensure brand consistency (co-branded headers, correct logos, accurate data), and deliver decks that are presentation-ready without revision. - Contract and agreement generation — Produce managed service agreements based on negotiated commercial terms. Own the accuracy of every clause, dollar figure, and defined term. Build and improve the workflows that make this process faster and more consistent over time. - Client onboarding materials — Prepare onboarding packs for new clients following established templates, ensuring completeness and accuracy before handoff to Brand Managers. - Founder and sales support — Manage bookings, source quotes, coordinate logistics, and support the broader sales pipeline. Anticipate needs rather than wait for instructions. - Workflow and process design — Create SOPs, templates, and AI-assisted workflows that systematise recurring tasks. The goal is fewer errors, faster turnaround, and less manual effort across the board. What You’ll Bring - Sharp critical thinking — You can look at a task, a document, or a process and see what’s wrong, what’s missing, and what could be better. You think in systems, not just steps. - Exceptional attention to detail — You catch the errors other people miss. Typos, inconsistent formatting, wrong numbers, mismatched logos. Your default is to double-check, not to assume. - Google Workspace proficiency — You’re comfortable working across Google Slides, Sheets, Docs, and Gmail daily. You can build a clean slide deck and navigate a spreadsheet without hand-holding. - AI tool proficiency — You use AI tools (ChatGPT, Claude, or similar) as part of how you work, not as a novelty. You know how to write clear prompts, critically review AI output, and build repeatable workflows that produce consistent results. - Written communication skills — Your written English is clear, professional, and error-free. You can draft correspondence, format documents, and proofread contracts without introducing mistakes. - Self-direction — You manage your own workload, track deadlines, flag blockers early, and keep things moving without being chased. - No Amazon experience required. We provide comprehensive training on the Amazon ecosystem and our internal tools and systems. What We Offer - Hands-on mentorship from our founder and senior team. You’ll learn how a high-growth agency operates from the inside. - A role with real ownership. Strong performers here don’t stay in the same seat for long. - Fully remote work on Australian business hours (10 AM Sydney start).