RocketAMS

Role Description We are hiring a TikTok Shop specialist who will run client accounts end to end on TikTok Shop, and learn Amazon Seller Central and Vendor Central with structured training from our team. You will own day-to-day platform operations, affiliate programs, GMV Max campaigns, inbound shipment planning under Fulfilled by TikTok (FBT), and weekly scorecard reporting. The role suits someone who has worked inside TikTok Seller Center, understands the affiliate ecosystem, and is ready to build Amazon expertise as a second channel. You will collaborate daily with senior Amazon specialists, the founders, and creator-facing teammates. What you will do - TikTok Shop operations - Manage TikTok Seller Center across listings, catalog, vouchers, promotions, and account health. - Set up and run new follower vouchers, brand coupons, and minimum-spend promotions. - Plan and execute Fulfilled by TikTok (FBT) inbound shipments: shipping plans, carton dimensions, label generation, delivery appointments, and tracking IDs. - Optimise storefront layout and category navigation for the target market. - Maintain SOP documentation for TikTok Shop ads and operations. - Affiliate program and creator outreach - Run the affiliate program from creator sourcing to activation, working to commission rates depending on client and category. - Build and prioritise creator lists, verify eligibility, and remove non-eligible creators before client approval. - Manage open collaboration and targeted outreach, aiming for steady weekly creator activations while controlling cost. - Coordinate product seeding to approved creators. - TikTok Shop advertising - Set up and manage GMV Max campaigns, including uploading authorised, affiliate, and newly created videos into the campaign. - Manage TikTok ads spend against ROAS targets, scaling selectively where performance is strong. - Complete seller probation requirements (including the seller probation quiz) to move accounts out of incubation. - Run the operational setup for US TikTok Shop accounts where required, including VPN access for US-based platform work. - Reporting and client-facing work - Build and maintain weekly scorecards covering GMV, new followers, voucher uptake, affiliate performance, ad spend, and ROAS. - Deliver weekly, monthly, and quarterly client reports that name the action or decision. - Support cross-channel reporting once Amazon training begins, including budget vs actuals and 12-month forecasts. - Attend client debriefs and contribute headline findings and next steps for your accounts. - Amazon (learning track) - Shadow senior Amazon specialists on Seller Central and Vendor Central work: listing optimisation, catalog, deals, promotions, and account health. - Progress to managing Amazon promotional calendars (Black Friday, Prime Day, Boxing Day, EOFY). - Build proficiency in Amazon performance metrics (ACoS, TACoS, ROAS, CVR, ASP, NetPPM) and sales and inventory forecasting. - Pair with category leads on weekly client debriefs to absorb how Amazon decisions get made at RocketAMS. Qualifications - Hands-on TikTok Shop experience inside Seller Center: listings, vouchers, affiliate program, GMV Max, and inbound shipments under FBT. - Experience building and managing creator or affiliate outreach at scale, including eligibility screening and commission negotiation. - Comfortable owning multiple client accounts and meeting deadlines without close supervision. - Advanced Google Sheets or Excel: dashboards, VLOOKUP / INDEX MATCH, SUMIFS, FILTER, pivot tables. - Strong analytical skills: you read performance data and name the lever to pull. - Detail oriented, proactive, and willing to document your own processes. - Genuine interest in learning Amazon as a second channel. Prior Amazon Seller Central or Vendor Central exposure is a plus, not a requirement. Benefits - Hands-on training from our senior Amazon specialists and direct mentorship from the founders. - A fully remote team working Australian hours (10:00 AEST start) with clear progression as we expand. - Monthly compensation - Trainee (Level 1): AUD$900/month, 40 hours per week. Progression based on performance and readiness to manage accounts independently. - Level 2 (Full-Time): AUD$1,000–1,200/month, 40 hours per week. Reviewed quarterly based on number of clients managed and performance. - Competitive salary, commensurate with experience. - Fully remote working environment. - Paid Time Off. - Comprehensive onboarding, training, and mentorship from ex-Amazon professionals. - Professional development opportunities within a leading Amazon management agency. - Private Health Insurance (after 12 months). - Career growth opportunities as the agency scales. Recruitment process - Applications must be submitted through the application link. We will not consider submissions through other channels. - RocketAMS is an Australian company and our recruitment process reflects Australian hiring standards. - Shortlisted candidates will complete a recorded video interview followed by a practical assessment. - Successful candidates who reach the final stage may be placed into our talent pool, which we actively draw from as roles become available. - Opportunities may open immediately or over the coming weeks as client demand grows.

About RocketAMS RocketAMS is an Australian Amazon agency built by former Amazon employees. We partner with established brands and businesses who want a proactive, experienced partner to own their Amazon channel. We grow through credibility, measurable performance, and long-term relationships. Our agency in three words: Proactive. Performance. Partnership. About the Role We’re looking for a B2B Marketing Coordinator to support the B2B Marketing/Brand Manager in building and running RocketAMS’s lead generation and brand awareness engine. This is a hands-on, execution-heavy role that spans LinkedIn content, cold outreach, paid advertising support, and case study/content production. You’ll be the operational backbone of our B2B marketing function, the person who makes sure content goes out consistently, outreach runs smoothly, campaigns are set up correctly, and nothing falls through the cracks. You’ll work closely with the Brand Manager, who oversees strategy and quality, while you own the day-to-day execution. Key Responsibilities LinkedIn Ecosystem - Draft and schedule LinkedIn posts for the RocketAMS business page and key personal profiles (in collaboration with the Brand Manager and leadership) - Research and maintain a content bank of post ideas drawn from client wins, internal data insights, and team knowledge - Identify and model high-performing LinkedIn profiles and pages targeting a similar ICP (e.g. FMCG consultants, retail leaders, mid-market marketing agencies) - Coordinate with stakeholders to conduct content interviews, pull transcripts, and distill key insights into draft content. Cold Outreach & Lead Generation - Execute LinkedIn outreach campaigns via HeyReach - build target lists, write sequences, monitor replies, and coordinate with the sales team - Execute cold email campaigns via Instantly - write and test copy, and manage campaign hygiene - Source and prioritise target companies and contacts using available data tools - Support Account Based Marketing efforts by researching high-value target accounts Paid Advertising Support - Assist with the setup and management of Google Ads, Meta Ads, and LinkedIn Ads campaigns - Monitor ad performance, compile reports, and flag underperforming campaigns - Coordinate with our Meta Ads partner on creative and funnel assets - Review ad funnels and landing pages before launch to ensure brand alignment Case Studies & B2B Content - Coordinate the production of case studies, written testimonials, and B2B video content - Gather data, draft written case studies, and manage the review/approval process with clients - Maintain a content calendar and ensure consistent publishing cadence Industry Partnerships & Events - Support logistics and follow-up for networking events, trade shows, and industry partnerships - Manage referral partner communications and track partnership activity Reporting & Operations - Compile weekly marketing activity reports for the Brand Manager - Track key metrics across all channels (outreach volume, response rates, lead quality, ad performance) - Participate in weekly structured reviews and lighter async check-ins throughout the week What You Own vs. What Stays with the Brand Manager - Daily campaign execution and monitoring - Drafting content, outreach sequences, and ad copy - Building and maintaining target lists - Setting up campaigns across all platforms - Data gathering for case studies and reports - Scheduling and publishing content - Tracking metrics and compiling reports

About RocketAMS RocketAMS is a fully remote Amazon eCommerce agency based in Australia, founded by ex-Amazon Australia employees with over $100 million in collective sales experience. We partner with brands across the APAC region to drive growth on Amazon through data-led strategy and operational excellence. We’re scaling fast and building a team of sharp, resourceful operators who want to grow with us. About the Role We’re looking for a Talent Acquisition Support who will assist in day-to-day recruitment activities and ensure a smooth and positive candidate experience. You will support the hiring process by coordinating interviews, screening candidates, managing job postings, and keeping recruitment workflows organised and efficient. This role is ideal for someone who is detail-oriented, proactive, and able to manage tasks independently. You’ll work closely with hiring managers and the HR team to support hiring needs while continuously improving recruitment processes. The focus is on providing strong support, ensuring accuracy, and helping the team deliver timely and quality hires. What You’ll Do - Candidate sourcing and screening -Source candidates across job boards, LinkedIn, and other platforms. Conduct initial screenings to assess qualifications, experience, and fit for eCommerce and digital marketing roles. - Job posting and requisition management -Create, update, and manage job postings in Workable and other platforms, ensuring accuracy, consistency, and alignment with hiring requirements. - Interview coordination -Schedule interviews, manage calendars, and ensure a smooth and organised interview process for both candidates and hiring managers. - Candidate communication -Maintain clear, timely, and professional communication throughout the hiring process to ensure a positive candidate experience. - Talent pipeline management -Build and maintain an active pipeline of qualified candidates to support ongoing and future hiring needs. - Recruitment tracking and reporting -Keep Workable and other tracking tools updated with accurate candidate data, status, and notes. - Administrative support- Assist with offer preparation, onboarding coordination, and recruitment documentation as needed. - Process improvement - Identify opportunities to improve recruitment workflows, reduce manual effort, and support faster, more efficient hiring.

About RocketAMS RocketAMS is a fully remote Amazon eCommerce agency based in Australia, founded by ex-Amazon Australia employees with over $100 million in collective sales experience. We partner with brands across the APAC region to drive growth on Amazon through data-led strategy and operational excellence. We’re scaling fast and building a team of sharp, resourceful operators who want to grow with us. About the Role We’re looking for a Business Operations Analyst who can take ownership of the work that sits between strategy and execution. You’ll support the founder directly, producing pitch decks, contracts, onboarding materials, and operational workflows that keep the sales engine running. But this isn’t an admin role. The right person thinks critically, builds systems from scratch, and treats every output like it has their name on it. You’ll be expected to figure things out. If a process doesn’t exist, you build one. If a document template needs improving, you improve it. If an AI tool can make a repeatable task faster and more reliable, you set that up and own the quality of what it produces. We’re not looking for someone who just follows instructions well. We want someone who understands why the instructions exist and can make them better. What You’ll Do - Pitch deck production — Build client-facing pitch decks in Google Slides using standardised templates. Adapt content per client, ensure brand consistency (co-branded headers, correct logos, accurate data), and deliver decks that are presentation-ready without revision. - Contract and agreement generation — Produce managed service agreements based on negotiated commercial terms. Own the accuracy of every clause, dollar figure, and defined term. Build and improve the workflows that make this process faster and more consistent over time. - Client onboarding materials — Prepare onboarding packs for new clients following established templates, ensuring completeness and accuracy before handoff to Brand Managers. - Founder and sales support — Manage bookings, source quotes, coordinate logistics, and support the broader sales pipeline. Anticipate needs rather than wait for instructions. - Workflow and process design — Create SOPs, templates, and AI-assisted workflows that systematise recurring tasks. The goal is fewer errors, faster turnaround, and less manual effort across the board. What You’ll Bring - Sharp critical thinking — You can look at a task, a document, or a process and see what’s wrong, what’s missing, and what could be better. You think in systems, not just steps. - Exceptional attention to detail — You catch the errors other people miss. Typos, inconsistent formatting, wrong numbers, mismatched logos. Your default is to double-check, not to assume. - Google Workspace proficiency — You’re comfortable working across Google Slides, Sheets, Docs, and Gmail daily. You can build a clean slide deck and navigate a spreadsheet without hand-holding. - AI tool proficiency — You use AI tools (ChatGPT, Claude, or similar) as part of how you work, not as a novelty. You know how to write clear prompts, critically review AI output, and build repeatable workflows that produce consistent results. - Written communication skills — Your written English is clear, professional, and error-free. You can draft correspondence, format documents, and proofread contracts without introducing mistakes. - Self-direction — You manage your own workload, track deadlines, flag blockers early, and keep things moving without being chased. - No Amazon experience required. We provide comprehensive training on the Amazon ecosystem and our internal tools and systems. What We Offer - Hands-on mentorship from our founder and senior team. You’ll learn how a high-growth agency operates from the inside. - A role with real ownership. Strong performers here don’t stay in the same seat for long. - Fully remote work on Australian business hours (10 AM Sydney start).

Role Description We're looking for an E-Commerce Analyst who thrives on turning messy data into clear decisions. You'll work across a portfolio of brands, owning the numbers behind their Amazon performance — building models, surfacing insights, maintaining reporting systems, and supporting the strategic decisions that drive revenue. This isn't an Amazon role that happens to use spreadsheets. It's an analyst role that happens to be in Amazon eCommerce. If you're sharp with data, comfortable building systems in Google Sheets, and want to learn a high-growth channel inside and out — we'll teach you the Amazon side. What You'll Do - Build and maintain reporting systems — weekly, monthly, and quarterly dashboards in Google Sheets that track revenue, conversion, advertising efficiency, and catalog health across multiple client accounts. - Develop financial models — 12-month sales forecasts, budget-vs-actuals variance analysis, scenario modelling, and promotional impact projections for events like Prime Day and Black Friday. - Analyse performance data — interpret metrics like revenue, units sold, conversion rate, ROAS, average selling price, and cost per acquisition to identify trends, flag risks, and recommend actions. - Support catalog and listing operations — maintain product data accuracy, troubleshoot listing issues, and coordinate promotional calendars alongside Brand Managers. - Design and improve internal processes — create SOPs, automate recurring workflows using advanced formulas or scripts, and continuously improve how we work. Qualifications - Advanced Google Sheets or Excel proficiency — genuinely comfortable with XLOOKUP, INDEX/MATCH, FILTER, QUERY, SUMIFS, pivot tables, conditional formatting, and ideally some Apps Script or automation experience. - Strong analytical reasoning — able to look at a dataset you've never seen before and figure out what matters, what's broken, and what to do about it. - Financial literacy — experience with budgeting, forecasting, or variance reporting in any context (agency, finance, operations, consulting — it doesn't have to be eCommerce). - Systems thinking — naturally look for ways to structure, standardise, and scale how things are done rather than just completing tasks. - Self-direction — manage your own time, flag blockers early, and don't wait to be told what to do next. - No Amazon experience required. Comprehensive training on Seller Central, Vendor Central, and the full Amazon ecosystem will be provided. Requirements - Must be comfortable working in the AEST timezone (7:00 AM – 4:00 PM PHT) and managing tasks independently. - Must have a reliable internet connection, stable power source, and a suitable laptop or desktop for remote work. - Must have recent hands-on experience (within the last 3 months) using advanced spreadsheet functions such as: - XLOOKUP - VLOOKUP - INDEX/MATCH - QUERY - FILTER - Must have experience building a financial or inventory forecast or budget from scratch (not limited to updating existing files). - Must have strong analytical reasoning skills — able to assess unfamiliar datasets, identify key insights, and determine actionable next steps. Benefits - Hands-on mentorship from our founders and senior specialists — learn Amazon strategy from people who helped build the Australian marketplace. - A high-growth environment where strong performers move into Brand Manager and strategy roles as we scale. - Fully remote work on Australian business hours (10 AM Sydney start). - Paid Time Off. - Work From Home. - Training & Development. - Private Health Insurance After 12 Months. - Day Shift - 7am to 4pm PH Time.