About Lokal : Access & Empowerment for Bharat through AI and Local Language Internet Lokal is India’s largest regional content and services platform, built for the 500 million+ internet users from tier 2+ towns. Founded by IIT alumni, Lokal started in 2018 to address the lack of relevant local content and now goes beyond content to solve real, everyday problems of Bharat. Growing as a house of apps, Lokal is evolving into an AI-driven discovery and access platform—connecting users in tier 2+ India with the experts, tools, and knowledge they’ve historically lacked access to: - Lokal Matrimony – Location-based matchmaking apps focused on hyperlocal compatibility - Lokal Jobs – Hyperlocal job discovery platform connecting blue- and grey-collar workers with nearby opportunities - GyanTV – Skill-based learning in regional languages (stocks, photography, small business & more) - Dostt – Make new friends through voice chats, games, and real, authentic conversations - Eaze – A safe space to explore emotional well-being via community-driven support - AstroLokal – Instant access to trusted astrologers through audio and chat - And more – 10+ new apps in testing & exploration across agricultural advisory, legal advisory, financial guidance, and AI-powered personal assistants. Role Overview : We are hiring for our sister app -  Dostt , an audio and video platform. Currently, we operate in Telugu, Tamil, Kannada, Malayalam, Hindi, Punjabi, Marathi, Bengali and Oriya. As we expand rapidly, we are seeing significant growth where we are seeking a detail-oriented and proactive Trust & Safety Associate to oversee the integrity and quality of Audio & Video conversations on our platform. The Trust & Safety Association will be responsible for reviewing and auditing the recorded conversation, ensuring compliance with community guidelines, and maintaining a safe and positive environment. The ideal candidate should have a keen eye for detail, be comfortable working with sensitive conversation, and possess strong decision-making abilities. Key Responsibilities : - Review and moderate  (audio & video conversations) to ensure it meets the platform’s standards and guidelines. - Identify and flag inappropriate, harmful conversations for review . - Maintain up-to-date knowledge of community guidelines and ensure they are applied consistently. - Maintain accurate records of moderation activities and contribute to periodic reports. - Engage with users & hosts to provide clarification on community policies when needed.

About Lokal : In 2018, we began with a WhatsApp group with a simple hypothesis: people in tier-2/3 towns weren’t really using the internet meaningfully yet. We believed that if we started with local content in their own language, they’d come back every day; once there was a habit and trust, that same space could naturally grow into classifieds and, eventually, something they used for almost everything online. This spark became Lokal. Our first instinct was to put everything in one place & one app - local updates, classifieds, jobs, matrimony and more. It worked, till it stopped working. Users gave us the insight - when one use case outweighs the others, everything else seems like noise. We listened. Like how Craigslist quietly seeded a generation of focused companies & marketplaces, we began unbundling and verticalising. Today, Lokal is a house of focused apps, many products, one mission: to connect Tier-2/3+ India to the Knowledge, opportunities, tools and experts they’ve always deserved. We now operate dozens of live apps across categories like: - Edutainment & Skill Learning – practical skills and learning in regional languages (GyanTV) - Matrimonial Matchmaking – hyperlocal, compatibility-first partner search (Lokal Matrimony) - Agri Consulting – farmer-first advisory in local languages (AgriLokal) - Local Jobs – blue- and grey-collar opportunities close to home (Lokal Jobs, Sahi Jobs) - Social & Community – Place to find & post social updates (Lokal app) - Emotional Well-being & Peer Support – safe spaces to talk and feel heard (Dostt & Eaze) - Astrology & Guidance – instant access to trusted Astrologers via chat and voice (AstroLokal) - Advisory Services – early bets in legal help, financial guidance, career counselling, and more Under the hood, Lokal is a discovery and access platform: local-language internet + deep Bharat insight+ AI. When someone opens a product we’ve built, they don’t wade through clutter; they get a straight line to what they came for. This is the story new teammates walk into: a company that started as a whatsapp group, became a family of focused apps, and kept one belief at the centre — access changes lives.We ship fast. We learn fast. We build for Bharat. We are backed by leading global and domestic investors including Y Combinator, Sony, Global Brain, India Quotient, and 3one4 Capital Role Overview: We are hiring for our sister app - Dostt , an audio and video platform. Currently, we operate in Telugu, Tamil, Kannada, Malayalam, Hindi, Marathi, Bengali, Odia and Punjabi. As we expand rapidly, we are seeing significant growth. We are seeking a detail-oriented and proactive Trust & Safety Associate to oversee the integrity and quality of Audio & Video conversations on our platform. The Trust & Safety Associate will be responsible for reviewing and auditing the recorded conversation, ensuring compliance with community guidelines, and maintaining a safe and positive environment. The ideal candidate should have a keen eye for detail, be comfortable working with sensitive conversation, and possess strong decision-making abilities. Key Responsibilities: - Review and moderate (audio & video conversations) to ensure it meets the platform’s standards and guidelines. - Identify and flag inappropriate, harmful conversations for review. - Maintain up-to-date knowledge of community guidelines and ensure they are applied consistently. - Maintain accurate records of moderation activities and contribute to periodic reports. - Engage with users & hosts to provide clarification on community policies when needed.

About Lokal : In 2018, we began with a WhatsApp group with a simple hypothesis: people in tier-2/3 towns weren’t really using the internet meaningfully yet. We believed that if we started with local content in their own language, they’d come back every day; once there was a habit and trust, that same space could naturally grow into classifieds and, eventually, something they used for almost everything online. This spark became Lokal. Our first instinct was to put everything in one place & one app - local updates, classifieds, jobs, matrimony and more. It worked, till it stopped working. Users gave us the insight - when one use case outweighs the others, everything else seems like noise. We listened. Like how Craigslist quietly seeded a generation of focused companies & marketplaces, we began unbundling and verticalising. Today, Lokal is a house of focused apps, many products, one mission: to connect Tier-2/3+ India to the Knowledge, opportunities, tools and experts they’ve always deserved. We now operate dozens of live apps across categories like: - Edutainment & Skill Learning – practical skills and learning in regional languages (GyanTV) - Matrimonial Matchmaking – hyperlocal, compatibility-first partner search (Lokal Matrimony) - Agri Consulting – farmer-first advisory in local languages (AgriLokal) - Local Jobs – blue- and grey-collar opportunities close to home (Lokal Jobs, Sahi Jobs) - Social & Community – Place to find & post social updates (Lokal app) - Emotional Well-being & Peer Support – safe spaces to talk and feel heard (Dostt & Eaze) - Astrology & Guidance – instant access to trusted Astrologers via chat and voice (AstroLokal) - Advisory Services – early bets in legal help, financial guidance, career counselling, and more Under the hood, Lokal is a discovery and access platform: local-language internet + deep Bharat insight+ AI. When someone opens a product we’ve built, they don’t wade through clutter; they get a straight line to what they came for. This is the story new teammates walk into: a company that started as a whatsapp group, became a family of focused apps, and kept one belief at the centre — access changes lives. We ship fast. We learn fast. We build for Bharat. We are backed by leading global and domestic investors including Y Combinator, Sony, Global Brain, India Quotient, and 3one4 Capital Role Overview : We are hiring for our sister app - Dostt , an audio and video platform. Currently, we operate in Telugu, Tamil, Kannada, Malayalam, Hindi, Punjabi, Marathi, Bengali and Oriya. As we expand rapidly, we are seeing significant growth where we are seeking a detail-oriented and proactive Trust & Safety Associate to oversee the integrity and quality of Audio & Video conversations on our platform. The Trust & Safety Association will be responsible for reviewing and auditing the recorded conversation, ensuring compliance with community guidelines, and maintaining a safe and positive environment. The ideal candidate should have a keen eye for detail, be comfortable working with sensitive conversation, and possess strong decision-making abilities. Key Responsibilities : - Review and moderate  (audio & video conversations) to ensure it meets the platform’s standards and guidelines. - Identify and flag inappropriate, harmful conversations for review . - Maintain up-to-date knowledge of community guidelines and ensure they are applied consistently. - Maintain accurate records of moderation activities and contribute to periodic reports. - Engage with users & hosts to provide clarification on community policies when needed.

Hi, we're Oscar. We're hiring a Senior Analyst, Payment Integrity Disputes to join our Disputes team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: You will be responsible for supporting payment integrity disputes and issue resolution in the Oscar claim environment for both the Oscar Insurance business. You will scope, triage, investigate and execute on solutions and process improvements. You will leverage a deep understanding of Oscar's claim infrastructure, workflows, workflow tooling, platform logic, data models, etc., to work cross-functionally and understand and translate friction from stakeholders into actionable opportunities for improvement. You will report into the Manager, Payment Integrity (Pre-Pay). Work Location: This is a remote position, open to candidates who reside in: Atlanta, Georgia; Chicago, Illinois; Dallas, Texas; Louisville, Kentucky; Minneapolis, Minnesota; Philadelphia, Pennsylvania; Salt Lake City, Utah. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote Pay Transparency: The base pay for this role is: $64,832 - $85,092 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses. Responsibilities: - Contribute as a subject matter expert for Oscar reimbursement policies, payment integrity disputes, internal claims processing edits and external vendor edits. - Respond to internal and external inquiries and disputes regarding policies and edits. - Research industry standard coding rules, summarize and provide input into reimbursement policy language and scope. - Use knowledge gained through research and claims review to ideate payment integrity opportunities. Translate into business requirements; submit to and collaborate with internal partners to effectuate change. - Ingest information from internal and external partners regarding adverse claim outcomes; collaborate with partners to scope, size, prioritize items and deliver solutions. - Use insights from partner submissions, data mining, process monitoring, etc., work with the team to proactively identify thematic areas of opportunity to solve problems. - Perpetuate a culture of transparency and collaboration by keeping stakeholders well informed of progress, status changes, blockers, completion, etc.; field questions as appropriate. - Support Oscar run state objectives by providing speedy research, root cause analysis, training, etc. whenever leadership escalates and assigns issues. - Compliance with all applicable laws and regulations - Other duties as assigned Requirements: - Experience in Payment Integrity focused on Disputes and/or appeals - 4+ years of experience in claims processing, coding, auditing or health care operations - 3+ years experience in medical coding - Medical coding certification through AAPC (CPC, COC) or AHIMA (CCS, RHIT, RHIA) - Experience with reimbursement methodologies, provider contract concepts and common claims processing/resolution practices. - 2+ years experience deriving business insights from datasets and solving problems - 1+ years experience improving business workflows and processes - 1+ years experience collaborating with internal and external stakeholders Bonus points: - 2+ years experience in a technical role (QA analyst, PM, operations analyst, finance, consulting, industrial engineering) or a process improvement role (Six Sigma or similar) - 2+ years of experience working with large data sets using excel or a database language - Experience in a professional healthcare claims organization - Knowledge management, training, or content development in operational settings - Process Improvement or Lean Six Sigma training - Experience using SQL This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy.