Title: Patient Access Specialist- Part Time Location: Remote time type Part time job requisition id R0085611 Building Name: UVMMC - Out of State Remote Worker Location Address: 111 Colchester Ave., Burlington Vermont Regular Department: Patient Access Center Part Time Standard Hours: 20 Biweekly Scheduled Hours: 40 Shift: Day Primary Shift: 1:00 PM - 5:00 PM Weekend Needs: None Salary Range: Min $21.84 Mid $26.82 Max $31.79 Recruiter: Jason Dubuque The Patient Access Specialist answers inbound calls for various departments providing front-line customer service to patients, physicians and staff. The Patient Access Specialist schedules and coordinates simple and complex patient appointments for respective clinics. Incumbent prioritizes patient problems and provides appropriate patient instructions. This position requires the ability to communicate in a clear, effective, and competent manner while providing welcoming and approachable service to ensure a positive outcome EDUCATION: High School diploma or GED EXPERIENCE: Demonstrated customer service in a medical, fast-paced retail or other business environment. Call center experience preferred Schedule: Monday- Friday Shift 1:00pm-5:00pm Eastern Standard Time This is a bargaining union position.

Title: Outpatient Mental Health Therapist Location: Petersburg, FL Work Type: Hybrid, Full Time Job Description: Benefits: - 401(k) - 401(k) matching - Company parties - Competitive salary - Dental insurance - Flexible schedule - Health insurance - Paid time off - Vision insurance Clinic Description As an Outpatient Therapist at Ellie Mental Health, you'll share our vision for improving and expanding access to quality mental health care and thrive in an environment driven by our core values of authenticity, humor, compassion, creativity, acceptance, and determination. Ellie Mental Health was founded in 2015 by Erin Pash, LMFT and Kyle Keller, LICSW when they opened the first Ellie clinic in Minneapolis. Since then, the Ellie Fam has continued to grow with multiple clinics in Minnesota and a growing number of locally owned and operated franchises across the country. Ellie was proudly founded on the principle of destigmatizing mental health. The mental health industry is full of barriers, and we’ve made it our goal to fill the gap and find innovative ways to break down these barriers for the communities we serve. We Offer: - Unique pay model with industry leading compensation - Comfortable, furnished offices and clinic environment - A company rooted in values of creativity, humor, compassion, acceptance, determination, and authenticity - Additional benefits and perks Responsibilities Include: - Evaluate mental health diagnosis, create, and implement a treatment plan, complete ongoing documentation including further diagnosis, treatment plan reviews, and case notes according to company policy - Provide excellent customer service for clients and collaborate with a dynamic team to further the mission of filling gaps in our community - Utilize creativity in interventions to help clients achieve and exceed goals - Prepare and submit individual documentation for each session per company guidelines and protocol - For Full-Time status clinicians must maintain a caseload of a minimum of 25 client visits per week - Coordinate services with case managers, families, work personnel, medical personnel, other Ellie staff, and school staff as needed - Attend and participate in all clinical staff meetings and trainings - Other stuff we probably forgot to add but just as meaningful and important to your role ;) Required Qualifications and Skills: - Candidates are required to have a master’s degree in one of the behavioral sciences or related fields from an accredited college or university and on track to obtain licensure in their designated field - Candidates should have clinical licensure (LMFT, LPCC, LICSW, LP etc.) - Required experience with completing DAs, treatment plans and clinical case notes - Effective written and verbal communication skills - Ability to demonstrate and model stable, appropriate boundaries with clients - Ability to complete and submit documentation of services and other documents in a timely manner - Comfort and familiarity working with a diverse client base - Proficient in the use of Office 365 and Electronic Health Record systems (Valant experience a plus!) - Fully Licensed Clinicians will ideally be credentialed with insurance panels Flexible work from home options available. Compensation: $70,000.00 - $90,000.00 per year

• Deliver evidence-informed, person-centred therapy • Support autistic individuals to build practical life skills • Work collaboratively with a supportive team • Partner with families, carers, and the wider community • Build your caseload gradually with strong supervision

The Service Agent provides excellent experience for patients and providers by fielding and responding to their requests. They help keep provider schedules full and optimized, and guide patients through the intake process. They also ensure all patients are matched appropriately to a provider, and take care of administrative tasks like faxes, emails, and authorizations.  The successful candidate must be available to work one of the following shifts: · 9:30am – 6:00pm EST · 7:30am – 4:00pm EST About us: Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.    60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low and paperwork is unduly burdensome.   With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine.  You will: - Answer incoming inquiries from patients, answer questions, and schedule appointments - Make outbound phone calls to patients, pharmacies, and insurance companies - Create and triage tickets in ServiceNow - Ensure that providers are scheduled for best use of time - Schedule appointments as needed in eClinicalWorks - Support clinicians via Microsoft Teams Chat to: - Schedule patient follow-up appointments - Reach out to patients who are late to tele visits - Send referral information to patients - Send discharge letters - Monitor and complete tickets in ServiceNow to: - Inform patients of insurance benefits - Respond to patient inquiries - Add copies of insurance cards/IDs to patient documents - Troubleshoot minor technological issues or escalate them to our helpdesk You have: - Strong written and verbal communication skills - Excellent customer service skills - Ability to multitask while maintaining accuracy - Enjoy working in team-based environment Must have: - Experience providing phone, email and chat-based customer service - Experience answering phones and multitasking in a fast-paced environment - Experience scheduling appointments - Medical Reception experience and experience using an Electronic Health Record (EHR) is a plus, but not required - Microsoft Office (M365), plus if you have worked with Microsoft Teams Why Talkiatry: - Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care - Collaborative environment: be part of building something from the ground up at a fast-paced startup - Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more! - Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands - It all comes back to care: we’re a mental health company, and we put our team’s well-being first Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation & IER Right to Work.  At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us. We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.