• Desenvolvimento Frontend (Web e Mobile). • Garantir escalabilidade e performance. • Criação de aplicações modernas em Angular e Ionic. • Integração de frontend com APIs.

• Work on innovative projects in a dynamic environment • Shape architecture, code quality, performance and scalability • Closely collaborate with Product Owner, UX/UI, QA and other stakeholders in an agile, cross-functional team • Promote best practices such as Clean Code, testing, CI/CD and code reviews • Provide technical mentorship to less experienced developers on the team • Strategically evolve the technical vision and actively help shape the product roadmap • Responsible for resource planning, prioritizing technical topics and continuous process optimization.

About the Role As a Care Coordinator, you will be at the forefront of our mission to make therapy accessible for all. You will be our customers' initial contact and provide primary support for clients seeking care, working with external partners and healthcare systems to ensure clients are connected and maintain the required support through their care journey. Successful candidates communicate effectively, think critically to resolve issues, are eager to learn, are open to feedback, and champion the SonderMind brand in a fully remote environment. This is an excellent opportunity for those with care coordination experience, recent college graduates, or people seeking a meaningful career change in a high-growth organization. Care Coordinators support one of the following teams. While the core responsibilities are similar, each team works with a distinct client population and workflow. - Health Systems - Serve as a central point of contact for health system partners and referral sources. Responsibilities include managing incoming referrals, guiding clients through account completion, initiating timely outreach, and ensuring accurate documentation throughout the intake process. - Direct-to-Consumer & Payor Partnerships- Act as the first point of contact for clients seeking care through SonderMind or payor partners. Manage intake, provider matching, and client account completion from initial outreach through appointment scheduling. This fast-paced, high-volume team is well-suited for individuals who enjoy critical thinking, empathetic client interactions, and navigating technical systems to deliver a strong client experience. - Veteran Affairs (VA)- Support veteran clients by working closely with VA partners and providers. This team processes VA referrals, manages referral-related administrative tasks, and responds to questions from VA staff, veteran clients, and providers supporting their care. The work is high-volume and detail-oriented, requiring strong organization, accuracy, and follow-through. We are currently building our next Care Coordinator class and welcome applications from qualified candidates. What you’ll do - Provide primary support for clients seeking care to manage their mental and behavioral health wellness. - Utilize a variety of technologies to ensure the client is connected with the appropriate therapist and maintains the required support through an episode of care. - Utilize a consultative approach to assist with identifying the correct provider for care. - Manage inbound and outbound calls and other forms of communication while applying standard guidelines to address or route messages to the appropriate care team member for follow-up when necessary. - Interact with external partners and healthcare systems to ensure access to care. - Conduct outreach to referred clients and provide personalized onboarding services and assistance with all aspects of getting into care. - Assist with care coordination tasks such as appointment scheduling and facilitating communication with providers and other care team members. - And other responsibilities and ad-hoc projects from time to time based on business needs. What does success look like? - Within two weeks, fully understand our client journey and be able to support the client onboarding experience and share the benefits of choosing SonderMind to achieve their mental health goals. - Within three weeks, understand SonderMind's technology platform and how to provide support for SonderMind clients. - Within one month, fully support new client requests and inquiries via phone, email, and form submissions. Ongoing ability to effectively answer questions and requests from our new clients and effectively hit defined goals and targets. - Ongoing ability to adapt to the change in workflow and job tasks. - Ongoing proactive identification of problems and asking questions to clarify and help solve problems. Who You Are - Strong desire to assist clients and provide support to those seeking mental health care - Ability to work with people in vulnerable situations (in states of crisis, or going through difficult times) - Strong communication skills, both written and verbal and able to communicate professionally - Motivated and eager to learn, ability to adapt to new technologies, processes, and workflows - Strong problem-solving skills and attention to detail - Flexibility to work in a fast-paced, dynamic environment - Goal-oriented with a strong drive to achieve results - Team-work oriented; always willing and ready to help assist other team members. - Eagerness to engage with internal team members and other departments professionally - Openness to feedback and a commitment to personal and professional development - Ability to use and exhaust all resources when met with unique challenges Equal Opportunity SonderMind does not discriminate in employment opportunities or practices based on race, color, creed, sex, gender, gender identity or expression, pregnancy, childbirth or related medical conditions, religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws. Our Benefits The base salary range for this role is $21.64/hr. In addition to base compensation, this role is also eligible for a variable bonus and equity. As leaders in redesigning behavioral health, we walk the walk with our employees' benefits. We want the experience of working at SonderMind to accelerate people’s careers and enrich their lives, so we focus on meeting SonderMinders wherever they are and supporting them in all facets of their lives and work. Our benefits include: - A commitment to fostering flexible hybrid work - A generous PTO policy with a minimum of three weeks off per year - Free therapy coverage benefits to ensure our employees have access to the care they need (must be enrolled in our medical plans to participate) - Competitive Medical, Dental, and Vision coverage with plans to meet every need, including HSA ($1,100 company contribution) and FSA options - Employer-paid short-term, long-term disability, life & AD&D to cover life's unexpected events. Not only that, we also cover the difference in salary for up to seven (7) weeks of short-term disability leave (after the required waiting period) should you need to use it. - Eight weeks of paid Parental Leave (if the parent also qualifies for STD, this benefit is in addition, which allows between 8-16 weeks of paid leave) - 401K retirement plan with 100% matching which immediately vests on up to 4% of base salary - Travel to Denver 1x a year for annual Shift gathering - Fourteen (14) company holidays - Company Shutdown between Christmas and New Years - Supplemental life insurance, pet insurance coverage, commuter benefits and more! Application Deadline This position will be an ongoing recruitment process and will be open until filled. Equal Opportunity SonderMind does not discriminate in employment opportunities or practices based on race, color, creed, sex, gender, gender identity or expression, pregnancy, childbirth or related medical conditions, religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.

Role Description A Care Coordinator is not a scheduler or support agent. This role sits at the highest-friction point in the care journey and helps people move from uncertainty to committed action. Care Coordinators guide prospective patients who often know they need help, but do not yet know what kind, whether they are ready, or how to move forward. The role requires: - Judgment - Emotional attunement - Ambiguity handling - Ability to translate vague help-seeking into a clear, appropriate next step This is a revenue-critical function. The quality of the interaction directly shapes: - Conversion quality - Attended first sessions - Match quality - Retention This is a 1099 Independent Contractor position working 30-35 hours per week. Contractor should provide some availability Monday - Friday 5:00pm-9:00pm and/or weekends (Saturday & Sunday) from 10:00am-6:00pm. Qualifications - Bachelor’s degree in psychology, social work, counseling, public health, or a related field preferred - Experience in mental health care navigation, care coordination, intake, patient engagement, admissions, case management, crisis-adjacent support, or another high-empathy, high-judgment patient-facing role - Strong mental health literacy, including familiarity with common diagnoses, treatment modalities, provider types, and levels of care - Demonstrated ability to handle emotionally complex or ambiguous conversations with empathy and sound judgment - Experience influencing action, reducing hesitation, or supporting people through high-stakes decisions is strongly preferred - Experience in a startup, digital health, or operationally complex environment is a plus Requirements - Conduct high-judgment care consults with prospective patients seeking mental health support - Help patients make sense of what they are experiencing, even when their needs are vague, emotionally loaded, or only partially formed - Clarify patient needs and guide them toward the right provider type, modality, or level of care - Build readiness and reduce hesitation by normalizing help-seeking, lowering activation barriers, and helping patients feel understood - Translate uncertainty into action by helping patients commit to a clear next step in care - Reinforce the decision to seek care across key handoffs, including pre-booking, post-booking, and pre-session moments where drop-off risk is high - Use structured tools, matching logic, and available context to improve fit while preserving a highly human, relational interaction - Document key consult insights clearly so the broader system can preserve the clarity and commitment created during the conversation - Partner closely with clinical, product, operations, and support teams to reduce pathway friction and improve continuity across the care journey Benefits - More prospective patients convert into attended first sessions - Patients enter care with stronger readiness and clearer expectations - Provider and modality matching improves - No-show and early churn rates decrease - The care journey becomes more reliable across handoffs, not just more active at the top of funnel What makes someone strong in this role - Exceptional listening skills, including the ability to hear what is uncertain, unspoken, or only partially formed - Strong judgment in ambiguous, emotionally complex conversations - Ability to respond dynamically to tone, pace, hesitation, and distress in real time - Comfort guiding people who do not yet have a clear mental model of what kind of care they need - Ability to build trust quickly and create the conditions under which a person feels safe enough to move forward - Strong communication skills that balance warmth, clarity, confidence, and precision - Ability to make nuanced fit decisions without relying on rigid scripts or premature closure - Strong follow-through and documentation habits - Comfort operating in a fast-moving, high-accountability environment where performance is tied to real downstream outcomes What this role is not - A call center role - A purely administrative scheduling role - A script-driven customer support position - A generic intake function measured only on speed or volume How this role is measured - Consult-to-booking conversion - Attended first session rate - Early retention / second-session continuation - Match quality - No-show reduction - Quality of documentation and handoff continuity Company Description Cerebral is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.