Cerebral

• Provide high-quality psychotherapy services (60-minute individual, couples, group, and/or family sessions) with a focus on clinical decision making, and measurable outcomes • Participate in supervision to reflect on client sessions, explore transference and countertransference, further develop your clinical decision-making skills and evaluate clinical outcomes through review of intake notes, treatment plans, assessments, and progress notes • Commit to quality and professionalism in every client interaction — how you show up on camera, how you communicate, and how you model trust are central to client outcomes • Create your own flexible schedule (scheduled time must fall within the hours of 6:00am to 11:30pm per your specific timezone) • Minimum of 25 hours of weekly availability is required so you have the ability to build your caseload longer term • Maintain a minimum of 50 sessions per month by the end of your 20th week, and continue caseload growth thereafter • One evening or weekend availability per week is required for your first year • Document with rigor and efficiency—complete treatment plans, progress notes, and assessments promptly, submitting all session documentation within 48 hours • Actively participate with the Cerebral Institute for continued learning through monthly Amplified Learning Series sessions and live/self-paced courses offering continuing education credits toward licensure • Work alongside other like-minded clinicians that have a common goal to positively impact the lives of others, and create an environment that leads to favorable outcomes for clients • Join optional monthly company-wide Town Halls to stay connected and informed, or view the recording if unable to attend live • Join a professional community dedicated to raising the standard of care and building the next generation of clinical leaders

• Cerebral takes a holistic and comprehensive approach when providing care for our patients. • Our telemedicine therapists collaborate with prescribers as needed, to support clients during their mental health journey. • This therapist role provides direct care for a panel of clients and allows for flexibility when client sessions can be scheduled. • You can see clients during traditional business hours, evenings, or on weekends. • Conduct therapeutically sound sessions with clients weekly or bi-weekly for 45 minutes (cadence dependent on the client's plan) • Provide anywhere from 15-40 hours of weekly availability • Create your own flexible schedule based on your individual availability! Scheduled time must fall within the hours of 6:00am to 11:30pm per your specific timezone • Work collaboratively with prescribers who are managing your clients' medication, in tandem with therapy services you are providing • Work alongside other like-minded clinicians that have a common goal to positively impact the lives of others, and create an environment that leads to favorable outcomes for clients

Role Description A Care Coordinator is not a scheduler or support agent. This role sits at the highest-friction point in the care journey and helps people move from uncertainty to committed action. Care Coordinators guide prospective patients who often know they need help, but do not yet know what kind, whether they are ready, or how to move forward. The role requires: - Judgment - Emotional attunement - Ambiguity handling - Ability to translate vague help-seeking into a clear, appropriate next step This is a revenue-critical function. The quality of the interaction directly shapes: - Conversion quality - Attended first sessions - Match quality - Retention This is a 1099 Independent Contractor position working 30-35 hours per week. Contractor should provide some availability Monday - Friday 5:00pm-9:00pm and/or weekends (Saturday & Sunday) from 10:00am-6:00pm. Qualifications - Bachelor’s degree in psychology, social work, counseling, public health, or a related field preferred - Experience in mental health care navigation, care coordination, intake, patient engagement, admissions, case management, crisis-adjacent support, or another high-empathy, high-judgment patient-facing role - Strong mental health literacy, including familiarity with common diagnoses, treatment modalities, provider types, and levels of care - Demonstrated ability to handle emotionally complex or ambiguous conversations with empathy and sound judgment - Experience influencing action, reducing hesitation, or supporting people through high-stakes decisions is strongly preferred - Experience in a startup, digital health, or operationally complex environment is a plus Requirements - Conduct high-judgment care consults with prospective patients seeking mental health support - Help patients make sense of what they are experiencing, even when their needs are vague, emotionally loaded, or only partially formed - Clarify patient needs and guide them toward the right provider type, modality, or level of care - Build readiness and reduce hesitation by normalizing help-seeking, lowering activation barriers, and helping patients feel understood - Translate uncertainty into action by helping patients commit to a clear next step in care - Reinforce the decision to seek care across key handoffs, including pre-booking, post-booking, and pre-session moments where drop-off risk is high - Use structured tools, matching logic, and available context to improve fit while preserving a highly human, relational interaction - Document key consult insights clearly so the broader system can preserve the clarity and commitment created during the conversation - Partner closely with clinical, product, operations, and support teams to reduce pathway friction and improve continuity across the care journey Benefits - More prospective patients convert into attended first sessions - Patients enter care with stronger readiness and clearer expectations - Provider and modality matching improves - No-show and early churn rates decrease - The care journey becomes more reliable across handoffs, not just more active at the top of funnel What makes someone strong in this role - Exceptional listening skills, including the ability to hear what is uncertain, unspoken, or only partially formed - Strong judgment in ambiguous, emotionally complex conversations - Ability to respond dynamically to tone, pace, hesitation, and distress in real time - Comfort guiding people who do not yet have a clear mental model of what kind of care they need - Ability to build trust quickly and create the conditions under which a person feels safe enough to move forward - Strong communication skills that balance warmth, clarity, confidence, and precision - Ability to make nuanced fit decisions without relying on rigid scripts or premature closure - Strong follow-through and documentation habits - Comfort operating in a fast-moving, high-accountability environment where performance is tied to real downstream outcomes What this role is not - A call center role - A purely administrative scheduling role - A script-driven customer support position - A generic intake function measured only on speed or volume How this role is measured - Consult-to-booking conversion - Attended first session rate - Early retention / second-session continuation - Match quality - No-show reduction - Quality of documentation and handoff continuity Company Description Cerebral is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.

Cerebral and Resilience Lab have joined forces to build a new standard in mental health care—one that emphasizes better outcomes through stronger clinical decision-making, rigorous training, and professional excellence. By combining Resilience Lab’s Methodology & clinically-led training Institute with Cerebral’s extensive reach, clinical network, and care capabilities, we are creating a national model for high-quality, integrated, and accessible behavioral health care. We believe quality mental health care starts with curiosity, professionalism, and mastery of clinical decision-making. Joining our team means committing to show up on your best foot every day where you’ll be equipped with structured training, supportive supervision, and a methodology designed to guide you in making sound clinical decisions. The Role: We are hiring a Direct Care Psychiatrist! Cerebral provides evidence-based treatment for adults seeking mental health care. Our telemedicine prescribers collaborate with Therapists and Psychiatrists to support clients during their mental health journey. This role provides direct patient care for a panel of clients and allows for flexibility when client sessions can be scheduled. You can see clients during traditional business hours, evenings, or on weekends. This position is a 1099 independent contract role. Who you are: - Hold an active MD/DO license in good standing in Tennessee - National Board Certification in Psychiatry - DEA license - Comfortable assessing and formulating evidence-based treatment plans for clients with mental illness - Maintain a strong evidence-based clinical skill set while practicing & implementing outcome-focused care - Empathetic and intuitive listening - Strong verbal and written communication - Knowledgeable in crisis response - Comfortable working autonomously in a telemedicine environment - Tech-savvy with the ability to navigate various systems & tools with ease (this includes, but is not limited to Google Workspace, proprietary EMR, etc.) - Passionate about our mission of improving access to high-quality mental health care - An entrepreneurial spirit or previous experience within a startup or fast-paced environment is preferred How your skills and passion will come to life at Cerebral: - Hold thoughtful and engaged sessions with clients; 40 minute initial sessions and 20 minute follow up sessions - Provide a minimum of 15 hours of weekly availability - Create your own flexible schedule based on your individual availability! Scheduled time must fall within the hours of 6:00am to 11:30pm per your specific timezone - Must be clinically strong, function autonomously and competently, and utilize critical thinking skills to provide appropriate care - You will work collaboratively with other mental health care partners at Cerebral to ensure the most beneficial level of treatment for our clients - Work alongside other like-minded clinicians that have a common goal to positively impact the lives of others, and create an environment that leads to favorable outcomes for clients What we offer: - Mission-driven impact: - Shape the future of the #1 largest and fastest growing online mental health care company in the world - Build a platform that is improving the lives and well-being of hundreds of thousands of people - Join a community of high achievers who have a passion for promoting mental health - Path to develop & grow: - Readily available psychiatrists and clinician leadership for case consultations to ensure you always receive the support you need - Access to innovative technology to support you in delivering the highest quality of care to your clients - Access to UpToDate for continued education (free CEU offering) - Remote-first model: - Flexibility to choose the hours and schedule that work best for you - Work virtually from anywhere in the United States - Culture & connectivity: - Highly-responsive and supportive team of clinical and operational management - Decreased administrative time for clinicians through ongoing technology improvements and automations - Fully integrated, data-enabled EMR with embedded clinical decision support, monthly prescriber metric reports, and task management system - Opportunity to participate in strategic development initiatives to improve our clinical quality and safety and/or clinical processes across the organization Who we are (our company values): - We Deliver Client Impact: Relentlessly focusing on advancing personalized, high-quality, evidence-based care that improves people's lives - We are One: Bringing our collective expertise together as a unified team, strengthened by collaboration, trust, diversity of thought and shared purpose - We Aim Higher: Continuously curious to drive our learning, our innovation and our personal growth to reach our full potential - We are Generous: Giving more than we take with compassion, empathy, support, openness and a willingness to help those in need - We are Accountable: Acting with courage, conviction and integrity to achieve our goals and ambitions to improve the lives of our clients Cerebral is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. ___________________ Cerebral, Inc. is a management services organization that provides health information technology, information management system, and non-clinical administrative support services for various medical practices, including Cerebral Medical Group, PA and its affiliated practices (CMG), who are solely responsible for providing and overseeing all clinical matters. Cerebral, Inc. does not provide healthcare services, employ any healthcare provider, own any medical practice (including CMG), or control or attempt to control any provider or the provision of any healthcare service. “Cerebral” is the brand name commonly used by Cerebral, Inc. and CMG.