• Internal Communication: Design and manage the internal communication ecosystem. We want clear, authentic messages that reach everyone, respecting the diversity of our team. • Engagement Rituals: Facilitate our moments of gathering (All Hands, events, celebrations) and ensure our rituals reinforce who we are and where we’re headed. • Leadership Partnership: Act as a business partner to leadership on critical communications, change management and crisis response, always prioritizing transparency and active listening. • Data-driven Culture: Manage eNPS and engagement surveys, turning numbers into actionable plans that improve the end-to-end Neon experience. • Innovation and AI: Explore Artificial Intelligence tools and new technologies to scale our culture, personalize communication, and make day-to-day work more fluid and intelligent.

• Support end-to-end recruitment for roles across technology, compliance, operations, and business teams • Coordinate with hiring managers to manage job postings, candidate pipelines, and interview scheduling • Assist with candidate screening and help ensure a smooth recruitment process • Maintain recruitment trackers and support hiring across multiple jurisdictions • Support HR matters across key markets including Malaysia, Indonesia, UAE, Pakistan, and other expansion jurisdictions • Assist with onboarding processes and employee documentation • Coordinate HR records and employee files across regional teams • Support HR initiatives that strengthen organisational culture and employee engagement • Maintain HR databases, hiring trackers, and internal HR documentation • Assist with preparation of employment contracts and HR administrative matters • Coordinate with finance and operations teams on HR-related processes • Support internal HR reporting and headcount tracking

• You're the 'Vibe Keeper.' You'll define and protect the values • From curated team offsites and mixers to meaningful employee engagement initiatives • You'll represent the company at industry events • Move beyond the LinkedIn cold spray • Design a high-touch, frictionless interview process • Partner with leadership to forecast hiring needs and build a sustainable pipeline

You could start your People Operations career anywhere. Why join Jerry.ai? Your car and your home are the two most expensive things you’ll ever own — and the hardest to manage. At Jerry, we’re building the first super app to help everyday Americans take control of both. From insurance and financing to repairs, we’re reimagining what it means to own and maintain your car and home. This is a $5 trillion+ problem — and we’re the only company tackling it end to end. Join us as our People Operations Associate and be a critical member of our rapidly growing team. This is a unique opportunity to directly influence how we support our most important asset — our people. If you're a driven individual eager to learn and grow your career in People Operations, we want to hear from you! How you’ll make an impact: - Work on a mission that matters: Help over 90% of Americans reduce financial stress and gain control over their most important assets. - Empower our teams: Support the end-to-end employee lifecycle — from ensuring seamless onboarding to organizing important company events. - Accelerate our trajectory: With 5M+ customers, $240M raised, and 60X revenue growth in 6 years, your work will directly enable us to become a $10B consumer company by 2030. What you’ll own: - Support our employee journeys: Support the end-to-end experience for all of our employees, from onboarding new hires to managing employee transitions. - Be our culture ambassador: As a remote first company, we are increasing our investment in in-person gatherings. You will play a key role in planning, organizing, and executing company-wide and team events (e.g., offsites, in-person and virtual events) and other culture-building initiatives. - Aid our internal communications efforts: Ensure information flows effectively across the organization by drafting and distributing internal communications such as the company-wide newsletters and periodic company updates. - Data & System Management: Ensure data accuracy and integrity within our HR systems and records, while handling administrative tasks such as I-9 verification, benefit administration and employment verification letters. - Process Optimization: Proactively identify opportunities to streamline People Operations workflows, leveraging AI and other tools to automate backend processes. Who you are: - You’re passionate about people and making a real impact on a company’s most valuable asset. - You are an excellent communicator, both written and live. - You're meticulous and detail-oriented. - You are well-organized and love to support multiple projects and teams while balancing excellence and speed. - You thrive in ambiguity and fast-paced environments. - You are resourceful and creative – you take the initiative to get things done well the first time. - You're mature and professional, and can handle sensitive information with the utmost discretion. What you bring: - Bachelor's or Master's degree in Human Resources, Business Administration, Psychology, Sociology, or a related field. - Experience or interest in HR, People Operations or related, ideally within a fast-paced startup environment While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai: Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.