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TransUnion logo
TransUnion

Founded in 1968, TransUnion is a credit information management services provider for consumers, businesses, and the global credit community. An equal opportunity employer recognize

Bilingual Consumer Admin II - Remote GCCA

Location

South Africa

Posted

67 days ago

Salary

0

Seniority

Junior

Bachelor Degree2 yrs expEnglish

Job Description

Bilingual Consumer Admin II - Remote GCCA

TransUnion

TransUnion's Job Applicant Privacy Notice What We'll Bring: • TransUnion believes in investing in the best people. • Our dynamic and diverse environment values and promotes the growth of associates in their jobs, roles, and careers. • The flexibility of working from home. • Our culture encourages our people to hone current skills and build new capabilities. What You'll Bring: · Matric (Grade 12 Matric/A’ Levels/ High school certificate) or equivalent is required. · Preferable to have at least 2 years of working experience in Customer Service, (Inbound and Outbound). · Excellent French spoken and written communication skills, with a good command of English. · Excellent customer service skills, including strong listening skills, ability to deal with irate consumers regularly. · A self-starter with strong initiative, the ability to demonstrate a readiness to make decisions, take the initiative, and originate action. · Ability to work remotely, independently, and have a strong sense of duty. · Excellent interpersonal skills and ability to work in a team. · Highly computer literate. Impact You'll Make: - Manage all consumer’s interactions within required parameters, inclusive of calls, emails and other tasks will be determined from time to time by the Team manager. - Where required, capture all consumer’s details and data relevant to the call/ service interaction accurately and efficiently. - Resolve all consumer’s queries with willingness, appropriate tone, and language within acceptable time frames per company policies and procedures, where resolution is not immediately possible, ensures follow-up action is taken, and provide feedback to the consumer. - Provide an exceptional customer experience to our consumers, by anticipating their needs and proactively championing and resolving their issues, and utilizing all the resource tools available. - Ensures that all product, system, process, and policy knowledge is current to ensure that all oral and written communication, including emails, consistently demonstrates a knowledgeable and professional tone. - Where applicable educates the consumer on TransUnion Canada Credit Bureau Products and Processes as well as applicable regulatory information. - Ability to work according to all individual targets to achieve departmental Service Level agreements (i.e. Schedule Adherence, Quality Assurance, Average handling/turnaround time, Productivity Requirements) as well as Adherence to company and departmental policies, procedures, and Compliance. This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management. TransUnion Job Title Administrator II, Consumer Operations Support

Benefits

  • 401(K), 401(K) matching, Adoption Assistance, Childcare benefits, Commuter benefits, Company equity, Company-sponsored outings, Company sponsored family events, Customized development tracks, Dedicated diversity and inclusion staff, Dental insurance, Disability insurance, Diversity manifesto, Volunteer in local community, Employee stock purchase plan, Family medical leave, Fitness stipend, Flexible Spending Account (FSA), Flexible work schedule, Generous parental leave, Generous PTO, Company-sponsored happy hours, Health insurance, Job training & conferences, Open door policy, Life insurance, Charitable contribution matching, Mentorship program, Paid volunteer time, Online course subscriptions available, Onsite gym, Open office floor plan, Paid holidays, Paid industry certifications, Paid sick days, Partners with nonprofits, Performance bonus, Pet friendly, Pet insurance, Promote from within, Recreational clubs, Lunch and learns, Relocation assistance, Remote work program, Return-to-work program post parental leave, Free snacks and drinks, Team based strategic planning, OKR operational model, Team workouts, Continuing education available during work hours, Tuition reimbursement, Mandated unconscious bias training, Unlimited vacation policy, Vision insurance, Wellness programs, Some meals provided, Mental health benefits, Diversity employee resource groups, Hiring practices that promote diversity, Fertility benefits, Employee resource groups, Employee-led culture committees, Hybrid work model, In-person all-hands meetings, Employee awards, Diversity recruitment program, Pay transparency, Transgender health care benefits, Wellness days, Abortion travel benefits, Personal development training, Virtual coaching services, Flexible time off, Bereavement leave benefits

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CNX logo

Spanish/English Bilingual Licensed Insurance- Sales Agent, P&C (Remote)

CNX

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future.

Bilingual67 days ago
Full TimeRemoteTeam 10,001

Job Title: Spanish/English Bilingual Licensed Insurance- Sales Agent, P&C (Remote) Job Description The Spanish/English Bilingual Licensed Insurance Sales Agent (Remote) works from home and engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)**Must have an active resident license to sell Property & Casualty insurance with preferably NO Appointments and be Spanish/English Bilingual ** A NEW CAREER POWERED BY YOU Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture, and a genuine sense of belonging? Would you like to join a company that earns “World’s Best Workplaces ,” “Best Company Culture,” and “Best Companies for Career Growth " awards every year? Then a remote Spanish/English Bilingual Licensed Insurance Sales Agent position at Concentrix is just the right place for you! As a remote Spanish/English Bilingual Licensed Insurance Sales Agent, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great “work from home” opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. WHAT YOU WILL DO IN THIS ROLE  As a Spanish/English Bilingual Licensed Insurance Sales Agent working from home, you will: - Sell insurance products by gathering information, generating quotes, and binding policies while meeting performance goals. - Respond to inbound customer and agent inquiries related to policy coverage, billing, and service using clear and confident communication. - Resolve questions and service issues that require a valid insurance license with professionalism and accuracy. - Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction. - Educate customers on policy options and documentation, clearly explaining the required steps or updates. - Identify opportunities for cross-selling and upselling additional products that align with the customer’s needs. - Navigate multiple systems simultaneously, while maintaining a smooth and engaging customer conversation. - Document interactions thoroughly to ensure accuracy, consistency, and continuity of service. - Work from a quiet, distraction-free home environment, maintaining professionalism in all communications. - Deliver expert customer experiences…with a smile. YOUR QUALIFICATIONS Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Spanish/English Bilingual Licensed Insurance Sales Agent (Remote) role include: - 1+ years of sales experience (inbound/outbound sales, upselling, cross‑selling, retail or consultative selling) - Active resident license to sell Property & Casualty (P&C) insurance - Proven ability to work in a fast‑paced, high‑energy environment - Proven sales skills with the ability to influence customers and close the sale. Must be bilingual. - Demonstrated success meeting or exceeding sales targets - Verifiable high school diploma or GED - Strong computer navigation skills and solid PC knowledge - Ability to multitask effectively while managing CRM tools, quoting systems, and customer interactions - High‑speed internet - Minimum speeds: 10 Mbps upload / 50 Mbps download (60 Mbps combined) - No wireless, hotspots, or satellite connections - A smartphone for authentication and communication - Must reside in the United States or have a valid U.S. residential address WHAT’S IN IT FOR YOU One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include: - Starting wage will be between $19-$20 (pay rate will not be below applicable minimum wage). Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis. - Paid training (Classroom: 4 Weeks and Transition: 3 Weeks)  - Lucrative employee referral bonus opportunities - DailyPay enrollment option to access pay "early," when you want it - Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarthChampions, and more - Health and wellness programs with trained partners to help promote a healthy you - Mentorship programs that support your rewarding career journey  - Work-from-home convenience with company-supplied technologies - Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support - Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more - A range of other perks and benefits REIMAGINE THE BEST VERSION OF YOU!  If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.” JOB AVAILABILITY We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply. Physical and Mental Requirements The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Employment Opportunity Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: - English - Spanish Accommodation Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. Artificial Intelligence As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE. Location: USA, OH, Work-at-Home Language Requirements: Time Type: Physical and Mental Requirements: The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Employment Opportunity: Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: · English · Spanish Accommodation: Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. 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$19 - $20 / hour
Bureau Veritas logo

Scheduler- Virginia Region (Part-Time)

Bureau Veritas

At Bureau Veritas, we are driven by our values of Trusted, Responsible, Ambitious & Humble, and Open & Inclusive. If this resonates with you, we’d love to hear from you.

Bilingual67 days ago
Full TimeRemoteTeam 10,001

A WORLD LEADER IN TESTING, INSPECTION & CERTIFICATION SERVICES Bureau Veritas offers dynamic, exciting employment opportunities with an attractive salary/benefit package and an opportunity to play a vital role with a global organization. If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply online today. Bureau Veritas is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, citizen status, sexual orientation, gender identity, genetics, status as a protected veteran, or any other non-job-related characteristics. This position is responsible to ensure equal opportunity in employment in that all persons are treated equally and on the basis of merit, in decisions regarding selection, placement, promotions, training, work assignments, transfers and other personnel actions. City: Remote State: Virginia - Scheduling & Coordination • Schedule elevator inspections in compliance with regulatory timelines and client requirements • Coordinate with field technicians to optimize routes, reduce travel time, and maximize daily productivity • Manage appointment confirmations, reschedules, and cancellations with clients • Maintain accurate, up-to-date scheduling systems and databases, including populating Schedule dates in the WOM system • Prioritize urgent or emergency inspection requests • Communicate National Account Schedules to the National Account Coordinator weekly • When needed Communicate scheduled dates to appropriate Client Account Coordinator Client Management • Serve as primary point of contact for scheduling inquiries and service requests • Communicate inspection dates, times, and requirements to clients professionally • Address scheduling conflicts and client concerns promptly and diplomatically • Maintain detailed records of client preferences and special requirements • Maintain up to date contact information of Maintenance providers in WOM Database Administrative Support • Obtain Purchase Orders from clients, when required • Assist Client Account Coordinators if needed • Generate scheduling reports and performance metrics for management review • Ensure compliance with Bureau Veritas quality standards and procedures • Maintain confidentiality of client and inspection data - Regulatory Compliance • Perform all assigned training by deadline • Utilize company databases effectively (Training Provided) • Input and maintain accurate inspection data in company databases • Create and maintain inspection route maps and Inspector assignments • Document any issues, delays, or special circumstances • Support audit trails and regulatory compliance documentation Competencies The requirements listed below are competencies required to perform the job successfully. Technical Skills: • Strong organizational and multitasking abilities • Excellent written and verbal communication • Proficiency with company software (onsite training provided) and Microsoft Office Suite • Ability to learn new systems quickly • Attention to detail and accuracy • Professional demeanor and problem-solving mindset Education, Certifications, and Experience • Education: High school diploma or equivalent; some college coursework preferred • Experience: 2+ years in client services, account coordination, or related field • Technical Knowledge: Familiarity with elevator inspection processes or building systems a plus Compensation: $24.00 per hour - - If you are an individual with a disability and you would like us to assist you with searching the Careers Page site for employment opportunities and/or assistance with completing your profile and application, please contact us at 1-888-357-7020 or email us with your request to NorthAmericaTA@bureauveritas.com. We are happy to assist you and encourage you to consider Bureau Veritas for your next great career opportunity! If you would like additional information regarding Bureau Veritas' federal obligations in regards to equal employment opportunity, please click the link below: https://www.dol.gov/agencies/ofccp/posters

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